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Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).

Work Where You Matter:
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at <a href="http://www.dollargeneral.com/about-us.html" rel="noopener nofollow noreferrer" target="_blank">www.dollargeneral.com/about-us.html</a>.

Job Details:
GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS:<ul><li style="color:black">Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.</li><li style="color:black">Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.</li><li style="color:black">Make recommendations regarding employee pay rate and advancement.</li><li style="color:black">Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.</li><li style="color:black">Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.</li><li style="color:black">Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.</li><li style="color:black">Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.</li><li style="color:black">Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.</li><li style="color:black">Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.</li><li style="color:black">Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.</li><li style="color:black">Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.</li><li style="color:black">Provide superior customer service leadership.</li><li style="color:black">Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.</li><li style="color:black">Ensure that store is adequately equipped with tools necessary to perform required tasks.</li><li style="color:black">Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.</li><li style="color:black">Complete all paperwork and documentation according to guidelines and deadlines.</li></ul>

Qualifications:
KNOWLEDGE and SKILLS:<ul><li style="color:#000000">Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals</li><li style="color:#000000">Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.</li><li style="color:#000000">Knowledge of cash handling procedures including cashier accountability and deposit control.</li><li style="color:#000000">Ability to perform IBM cash register functions to generate reports.</li><li style="color:#000000">Knowledge of inventory management and merchandising practices. </li><li style="color:#000000">Effective oral and written communication skills.</li><li style="color:#000000">Effective interpersonal skills.</li><li style="color:#000000">Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.</li><li style="color:#000000">Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)</li><li style="color:#000000">Good organization skills with attention to detail.</li><li style="color:#000000">Ability to solve problems and deal with a variety of situations where limited standardization exists.</li><li style="color:#000000">Certain store locations may give preference to bilingual Spanish speakers.</li></ul>WORK EXPERIENCE and/or EDUCATION:<ul><li style="color:#000000">High school diploma or equivalent strongly preferred. </li><li style="color:#000000">One year of management experience in a retail environment preferred. </li></ul>COMPETENCIES:<ul><li style="color:#000000">Aligns motives, values and beliefs with Dollar General values.</li><li style="color:#000000">Supports ownership by tapping into the potential of others.</li><li style="color:#000000">Acts as a liaison between the corporate office and store employees.</li><li style="color:#000000">Fosters cooperation and collaboration.</li><li style="color:#000000">Interacts with staff tactfully yet directly and maintains an open forum of exchange.</li><li style="color:#000000">Demonstrates responsiveness and sensitivity to customer needs.</li><li style="color:#000000">Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).</li><li style="color:#000000">Provides continuous attention to development of staff.</li><li style="color:#000000">Recruits, hires and trains qualified applicants to fulfill a store need.</li><li style="color:#000000">Ensures store compliance to federal labor laws and company policies and procedures.</li></ul>WORKING CONDITIONS and PHYSICAL REQUIREMENTS:<ul><li style="color:#000000">Frequent walking and standing.</li><li style="color:#000000">Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.</li><li style="color:#000000">Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).</li><li style="color:#000000">Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.</li><li style="color:#000000">Occasional climbing (using ladder).</li><li style="color:#000000">Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.</li><li style="color:#000000">Fast-paced environment; moderate noise level.</li><li style="color:#000000">Occasionally exposed to outside weather conditions.</li></ul>  Dollar General Corporation is an equal opportunity employer.

Goodlettsville, Tenn.-based Dollar General Corporation is the nation's largest small-box discount retailer. We make shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers, such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco. With more than $18 Billion in sales, Dollar General has over 12,000 stores in 43 states and 12 distribution centers.

Dollar General

STORE MANAGER

Communication Skills

Corporate Communications

Corporate Policies

Customer Support/Service

Detail Oriented

Distribution Services

Documentation

Employee Retention

Event Management

Federal Laws and Regulations

High School Diploma

IBM Product Family

Interpersonal Skills

Inventory Cycle Counts

Inventory Levels

Inventory Management

Leadership

Legal

Lift/Move 40 Pounds

Loading/Unloading

Maintain Compliance

Mathematics

Merchandising

Mobile Devices

Multilingual

Organizational Skills

People Management

Performance Analysis

Performance Reviews

Physical Demands

Plan Meetings

Presentation/Verbal Skills

Pricing

Problem Solving Skills

Product Pricing

Profit & Loss

Reporting Skills

Retail

Retail Management

Sales

Sales Presentation

Spanish Language

Staff Development

Staff Training

Standard Operating Procedures (SOP)

State Laws and Regulations

Time Management

Training/Teaching

Trend Analysis

Vehicle Fleets

Writing Skills

[AW]-iCims

Paid Sick Days

Prescription Drug Coverage

401K

Flexible Spending Accounts

Life Insurance

FULL_TIME

This role ensures excellence in route service delivery, customer satisfaction, and financial results by recruiting, developing, and motivating a high-performing team of District Managers (DMs) and Route Sales Representatives (RSRs). Job Summary: The Service Depot/Branch Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance.

Job Title: Service Center ManagerClassification: ExemptJob Summary: The Service Depot/Branch Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance. This role ensures excellence in route service delivery, customer satisfaction, and financial results by recruiting, developing, and motivating a high-performing team of District Managers (DMs) and Route Sales Representatives (RSRs). The Branch Manager serves as the primary link between customers, service operations, and senior leadership, ensuring that company standards, safety regulations, and strategic goals are met.Essential Functions:Leadership and Team Development<ul><li>Recruit, train, and mentor District Managers and Route Sales Reps to build a promotable, motivated, and accountable service team.</li><li>Conduct regular performance evaluations, coaching sessions, and career development planning.</li><li>Lead by example, fostering a culture of safety, professionalism, and customer focus.</li></ul>Customer Retention and Growth <ul><li>Ensure outstanding customer service by holding DMs accountable for route audits, customer visits, issue resolution, and initiative-taking communication.</li><li>Drive retention and revenue growth by promoting up-selling, cross-selling, and product sampling across all service lines.</li><li>Oversee flawless execution of all new account installations.</li></ul>Operational Management<ul><li>Lead daily service operations across assigned depots, ensuring compliance with Service SOPs, HR policies, and DOT/safety regulations.</li><li>Manage route organization, vehicle safety, and driver qualification files.</li><li>Analyze branch performance metrics and provide regular reporting to the General Manager.</li><li>Control departmental costs within budget constraints while maximizing profitability.</li></ul>Cross-Functional Collaboration<ul><li>Lead service team meetings to communicate company policies, goals, and updates.</li><li>Work closely with Production, Office, and Sales teams to align service operations with overall branch success.</li><li>Partner with Sales to identify growth opportunities and maintain competitive awareness in the local market.</li></ul>Compliance and Safety <ul><li>Ensure adherence to DOT regulations, OSHA/safety requirements, and company policies.</li><li>Promote a safe working environment and enforce all safety standards.</li><li>Ensure delivery vehicles are being properly maintained and operated safely.</li></ul>Additional Functions: <div><ul><li> Other job duties assigned as needed. </li></ul></div>Qualifications: <ul><li>Proven leadership experience in a service-driven, route-based industry with a focus on linen, textile, uniform rental, food service distribution.</li><li>Demonstrated ability to retain and grow a customer base, manage budgets, and drive operational improvements.</li><li>Experience leading and developing frontline teams in a customer service environment.</li><li>Valid driver’s license with a safe driving record.</li><li>Strong commercial acumen and financial management skills.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Analytical thinker with strong problem-solving and decision-making abilities.</li><li>Proficient in planning, organization, and change management.</li><li>Self-directed, with a proven history of achieving operational goals.</li></ul>Education Requirements: A combination of education and experience will be considered.<ul><li>High School graduation or similar experience.</li><li>Three years’ successful experience in textile services or a relatable industry</li></ul>Physical Requirements: Sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, ability to lift 75 lbs., standing, walking, writing, speaking, hearing.Environmental Conditions: <ul><li>Operating vehicles on public roads, working in customer locations, office and service areas of a typical industrial laundry facility, Service Center, or depot.</li><li>Indoor and outdoor areas of a typical industrial facility.</li></ul>Travel Requirements: None.Our full-time employees may enjoy:<ul><li>401 K Plan with Company Match</li><li>Medical, Dental, Vision, FSA/HSA  </li><li>Life Insurance, Disability Insurance</li><li>Vacation, Sick Time, Holidays</li><li>Choice of Global Cash Card or Direct Deposit</li><li>Employee Assistance Program (EAP)</li><li>Career Advancement</li><li>Learning & Development Opportunities</li><li>Inclusive and Diverse Team Environment</li></ul>Benefits may vary for positions covered by a collective bargaining agreement.For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.About Us:We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.Join our team and build your career with Alsco Uniforms!Alsco Uniforms is an Equal Employment Opportunity EmployerCandidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.Thank You for Considering Alsco UniformsThank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and safety sensitive drug screening. Revised date: 12/19/2025Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. 
For further information, please review the <a href="https://www.eeoc.gov/poster" rel="nofollow">Know Your Rights</a> notice from the Department of Labor.

Service

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Alsco is family owned and has been delivering the highest quality linen, uniform, and hygiene supplies longer than anyone else, since 1889. With more than 15,000 employees in 120 facilities worldwide, we welcome the challenge of providing service to over 300,000 customers. Our customers range from the largest hospitality chains to the most celebrated owner-operated bistros, large hospitals to private practices, and major industrial plants to mechanic shops. With Alsco, it's all about the details; details that help our employees and customers achieve the highest levels of cleanliness and professionalism. We're the world leader in the linen and uniform rental industry for many reasons, and it all starts with our employees.

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STORE MANAGER Dollar General

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