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Provides leadership, support, and education to assigned staff, and maintains relationships with providers, Partnership contracted vendor(s), community partners, and county agencies, to promote collaboration and ensure smooth and consistent application of Partnership transportation benefits. Bachelor’s Degree in Healthcare, Social Services, Public Relations, or related fields; minimum three (3) years in a healthcare or managed care environment, or equivalent combination of education and experience.

YEAR

Overview:
 Manages day-to-day operations of transportation services and benefits offered by Partnership HealthPlan of California (Partnership). Provides leadership, support, and education to assigned staff, and maintains relationships with providers, Partnership contracted vendor(s), community partners, and county agencies, to promote collaboration and ensure smooth and consistent application of Partnership transportation benefits. Participates in various internal venues to enhance cooperation and understanding of how the transportation program interacts with other initiatives to meet Partnership’s mission.

Responsibilities:
<ul><li>Maintains an excellent knowledge of Partnership’s transportation benefits, programs, and services.</li><li>Develops and approves provider and community partner education materials in collaboration with the Care Coordination Leadership, Health Education, and Corporate Communications</li><li>Attends external meetings with providers, vendors, and/or County and Community Partners.</li><li>Ensures community partner/external agency questions and concerns are addressed in a timely manner.</li><li>Maintains and provides tracking and reporting needs for DHCS and/or NCQA survey and audit readiness</li><li>Provides oversight of NMT delegated vendor to ensure policies and procedures are implemented correctly.</li><li>Works collaboratively to create process improvements and procedural updates.</li><li>Works collaboratively with Provider Contracting to improve network adequacy.</li><li>Provides reports on transportation utilization to Care Coordination Leadership, Executive Sponsor, and Delegation Oversight committee.</li><li>investigates and responds to inquiries from internal departments (ex: Compliance, Grievance, etc.).</li><li>Works collaboratively with Quality and Training Supervisor(s) and/or health services staff to review and approve training materials.</li><li>Assists with monitoring and reporting regulatory requirements for DHCS, DMHC, and CMS.</li><li>Manages daily operations of Transportation Specialists; monitors staff productivity, accuracy, and service delivery using performance standards.</li><li>Provides leadership, direction, support, and supervision for staff.</li><li>Coordinates telework staff activities.</li><li>Acts as back-up for other Team Supervisors/Team Managers when needed.</li><li>Serves as on-call transportation liaison to solve urgent calls that occur after normal business hours including holidays and weekends.</li><li>Other duties as assigned</li></ul>

Qualifications:
<table style="border-collapse:collapse"><tbody><tr><td style="width:113.4pt;padding:0in 5.4pt 0in 5.4pt">Education and Experience</td><td style="width:365.4pt;padding:0in 5.4pt 0in 5.4pt">Bachelor’s Degree in Healthcare, Social Services, Public Relations, or related fields; minimum three (3) years in a healthcare or managed care environment, or equivalent combination of education and experience.  </td></tr><tr><td style="width:113.4pt;padding:0in 5.4pt 0in 5.4pt">Special Skills, Licenses andCertifications</td><td style="width:365.4pt;padding:0in 5.4pt 0in 5.4pt">  Knowledge of managed care concepts, NMT/NEMT policies, and procedures; understanding of auditory requirements. Ability to clearly disseminate policies and regulatory mandates to a diverse audience. Knowledge of business software applications, especially presentation technology. Must have access to own reliable vehicle. Valid California driver’s license and proof of current automobile insurance compliant with PHC policy are required to operate a vehicle and travel for company business. </td></tr><tr><td style="width:113.4pt;padding:0in 5.4pt 0in 5.4pt">Performance Based Competencies</td><td style="width:365.4pt;padding:0in 5.4pt 0in 5.4pt">  Excellent oral and written communication skills. Excellent organizational skills with the ability to prioritize assignments, maintain accurate records, and meet deadlines. Ability to use good judgment in making decisions and to handle sensitive issues with tact and diplomacy.  </td></tr><tr><td style="width:113.4pt;padding:0in 5.4pt 0in 5.4pt">Work Environment And Physical Demands</td><td style="width:365.4pt;padding:0in 5.4pt 0in 5.4pt"> Ability to use computer, video conferencing equipment, and create PowerPoint presentations. Lift/carry or move objects of varying sizes weighing up to 30 pounds. Travel required, including occasional overnight travel.</td></tr></tbody></table> <h1 style="margin-left:5pt">All HealthPlan employees are expected to:</h1><ul><li>Provide the highest possible level of service to clients;</li><li>Promote teamwork and cooperative effort among employees;</li><li>Maintain safe practices; and</li><li>Abide by the HealthPlan’s policies and procedures, as they may from time-to-time be</li></ul> HIRING RANGE: $103,059.95 - $133,977.94  IMPORTANT DISCLAIMER NOTICE Thejobduties,elements,responsibilities,skills,functions,experience,educationalfactorsandthe requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.

Partnership HealthPlan of California

Manager of Transportation Programs - Network Specialist Team

Alliance/Partner Management

Auditory

Communication Skills

Community and Social Services

Content Management Systems (CMS)

Corporate Communications

Customer Support/Service

Driver's License

Establish Priorities

Health Education

Healthcare

Leadership

Managed Care

Microsoft PowerPoint

Monitor Regulations

National Committee for Quality Assurance (NCQA)

Network Programming

On Call

Operations

Operations Management

Organizational Skills

People Management

Physical Demands

Policy Implementation

Presentation/Verbal Skills

Procedure Implementation

Process Development

Process Improvement

Project/Program Management

Provider Contracting

Public/Media/Press/Analyst Relations

Quality Management

Record Keeping

Regulatory Reports

Regulatory Requirements

Reporting Skills

Service Delivery

Social Work

Team Lead/Manager

Time Management

Travel Industry

Videoconferencing

Willing to Travel

Writing Skills

[AW]-iCims

Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).

Work Where You Matter:
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview:
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at <a href="http://www.dollargeneral.com/about-us.html" rel="noopener nofollow noreferrer" target="_blank">www.dollargeneral.com/about-us.html</a>.

Job Details:
GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS:<ul><li style="color:black">Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed.</li><li style="color:black">Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination.</li><li style="color:black">Make recommendations regarding employee pay rate and advancement.</li><li style="color:black">Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies.</li><li style="color:black">Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week.</li><li style="color:black">Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.</li><li style="color:black">Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts.</li><li style="color:black">Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes.</li><li style="color:black">Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.</li><li style="color:black">Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.</li><li style="color:black">Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures.</li><li style="color:black">Provide superior customer service leadership.</li><li style="color:black">Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.</li><li style="color:black">Ensure that store is adequately equipped with tools necessary to perform required tasks.</li><li style="color:black">Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance.</li><li style="color:black">Complete all paperwork and documentation according to guidelines and deadlines.</li></ul>

Qualifications:
KNOWLEDGE and SKILLS:<ul><li style="color:#000000">Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals</li><li style="color:#000000">Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.</li><li style="color:#000000">Knowledge of cash handling procedures including cashier accountability and deposit control.</li><li style="color:#000000">Ability to perform IBM cash register functions to generate reports.</li><li style="color:#000000">Knowledge of inventory management and merchandising practices. </li><li style="color:#000000">Effective oral and written communication skills.</li><li style="color:#000000">Effective interpersonal skills.</li><li style="color:#000000">Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.</li><li style="color:#000000">Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)</li><li style="color:#000000">Good organization skills with attention to detail.</li><li style="color:#000000">Ability to solve problems and deal with a variety of situations where limited standardization exists.</li><li style="color:#000000">Certain store locations may give preference to bilingual Spanish speakers.</li></ul>WORK EXPERIENCE and/or EDUCATION:<ul><li style="color:#000000">High school diploma or equivalent strongly preferred. </li><li style="color:#000000">One year of management experience in a retail environment preferred. </li></ul>COMPETENCIES:<ul><li style="color:#000000">Aligns motives, values and beliefs with Dollar General values.</li><li style="color:#000000">Supports ownership by tapping into the potential of others.</li><li style="color:#000000">Acts as a liaison between the corporate office and store employees.</li><li style="color:#000000">Fosters cooperation and collaboration.</li><li style="color:#000000">Interacts with staff tactfully yet directly and maintains an open forum of exchange.</li><li style="color:#000000">Demonstrates responsiveness and sensitivity to customer needs.</li><li style="color:#000000">Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).</li><li style="color:#000000">Provides continuous attention to development of staff.</li><li style="color:#000000">Recruits, hires and trains qualified applicants to fulfill a store need.</li><li style="color:#000000">Ensures store compliance to federal labor laws and company policies and procedures.</li></ul>WORKING CONDITIONS and PHYSICAL REQUIREMENTS:<ul><li style="color:#000000">Frequent walking and standing.</li><li style="color:#000000">Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.</li><li style="color:#000000">Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).</li><li style="color:#000000">Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.</li><li style="color:#000000">Occasional climbing (using ladder).</li><li style="color:#000000">Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores.</li><li style="color:#000000">Fast-paced environment; moderate noise level.</li><li style="color:#000000">Occasionally exposed to outside weather conditions.</li></ul>  Dollar General Corporation is an equal opportunity employer.

Minimum Salary::
USD $30.70

Minimum Salary with Experience Requirements::
USD $32.25

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Goodlettsville, Tenn.-based Dollar General Corporation is the nation's largest small-box discount retailer. We make shopping for everyday needs simpler and hassle-free by offering a carefully edited assortment of the most popular brands at low everyday prices in small, convenient locations. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers, such as Procter & Gamble, Kimberly Clark, Unilever, Kellogg's, General Mills and Nabisco. With more than $18 Billion in sales, Dollar General has over 12,000 stores in 43 states and 12 distribution centers.

Corporate Jobs in Shasta Lake, CA

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Corporate Jobs in Shasta Lake, CA

Manager of Transportation Programs - Network Specialist Team Partnership HealthPlan of California

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