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Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Track emerging instructional design and technology trends to develop new procedures and techniques to improve training effectiveness.

Instructional Designer - Customer ServiceKenosha Branch12355 Uline Way, Kenosha, WI 53144Have a passion for designing engaging learning tools to ignite the potential in others? Support learning and development for Uline’s customer service team as an Instructional Designer! In this role, you'll design and develop learning solutions and training programs to empower our people to deliver legendary service.Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.Position Responsibilities <ul><li>Develop quality learning materials for in-person, eLearning and video training modules that align with Uline standards.</li><li>Collaborate with leadership to identify learning needs and to create learner-focused content.</li><li>Create standards for consistent training delivery and measure program effectiveness.</li><li>Track emerging instructional design and technology trends to develop new procedures and techniques to improve training effectiveness.</li></ul>Minimum Requirements<ul><li>Bachelor's degree in instructional design or technology, education or a related field.</li><li>Experience with rapid-authoring, audio and video editing tools and workflows.</li><li>Strong communication and interpersonal skills.</li><li>3+ years of experience in the customer service industry preferred.</li></ul>Benefits<ul><li>Complete health insurance coverage and 401(k) with 6% employer match that starts day one!</li><li>Multiple bonus programs.</li><li>Paid holidays and generous paid time off.</li><li>Tuition Assistance Program that covers professional continuing education.</li></ul>Employee Perks<ul><li>Café featuring affordable daily meal options from local restaurants.</li><li>On-site fitness center and beautifully maintained walking paths.</li><li>Best-in-class, clean, modern facilities.</li></ul>About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.EEO/AA Employer/Vet/Disabled#LI-CB2#CORP(#IN-PPCS)#ZR-HQCS

In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company. Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery. With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada. Uline is a drug-free workplace.

Uline

Instructional Designer - Customer Service

Audio Editing

Communication Skills

Customer Support/Service

Educational Technology

Financial Trend Analysis

Fitness

Instructional Design

Interpersonal Skills

Leadership

Needs Assessment

Procedure Development

Product Packaging

Program Evaluation

Service Delivery

Standards Development

Training Program

Video Editing

Uline USA

FULL_TIME

FEED

Conduct education needs assessment Develop curricula Consult and apply advanced instructional design Plan and design education/training material Train instructors Evaluate all aspects of entity training Assess impact of training on job performance Facilitate team interventions Participate in internal audits. Key Competencies Required: Excellent project management capabilities, strong communication skills, strong conceptual abilities, and strong team orientation.

Local candidates only Hybrid, The person will by hybrid and onsite in AP50 building (Lake County). Tues Thurs in the office, Monday & Friday Remote Experience/Skills: Experience with ADDIE and all learning modality tools to help build training for Med Devices and SAT. Graphic Design and illustration experience is a must. I am looking for a very experienced instructional designer / learning strategist who has expertise with illustration, graphic design and all learning modalities Job Description: ADDIE Instruction design certification Articulate SimplsShow experience illustration Graphic design experience Major Duties and Responsibilities: Assess the needs of the organization Design effective intervention strategies that improve individual and organizational performance Establish standards for training and performance assessment. Conduct education needs assessment Develop curricula Consult and apply advanced instructional design Plan and design education/training material Train instructors Evaluate all aspects of entity training Assess impact of training on job performance Facilitate team interventions Participate in internal audits. Introduces new training ideas into the organization, adapts new ideas and converts them into approaches that meet training/regulatory challenges. Leads projects, identifies scope and outcomes, motivates participants and leads project to conclusion. May oversee other instructors and their work. Works with supervisors/managers to develop plans, timetables and contingencies for performance improvement intervention. Participates in benchmarking and evaluates training effectiveness. Establishes measurement and evaluation designs and develops assessment instruments. Possible light management, team lead. Education: BA/BS required. Experience: 5 plus years of training/instructional design or related experience preferably in healthcare or other regulated field. Key Competencies Required: Excellent project management capabilities, strong communication skills, strong conceptual abilities, and strong team orientation.

Collins Consulting brings over two decades of total talent solutions experience to meet your on-demand consulting needs. We have an established history of serving clients nationwide in both the public and private industries. These clients range from Fortune 100 companies within the commercial arena to supporting contracts within federal agencies.
Collins Consulting is a certified Service-Disabled Veteran Owned Small Business and a SBA Small Business. We believe in servicing our country's veterans by supporting and nurturing opportunities to join their skillsets with clients who have the same principles. These certifications coupled with Top Secret facility clearance allow us to meet category and diversity goals.
Collins Consulting is agile, innovative, and an award winning advocate in providing total talent solutions to serve your business needs. Whether you are a professional who is looking for a new career or an organization in need of experienced talent, we have the resources to help you.

Collins Consulting, Inc

Instructional Designer

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Instructional Designer - Customer ServiceUline

Instructional DesignerCollins Consulting, Inc

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