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Collaborate cross functionally with internal teams including Curriculum & Learning, Student Success, Operations, Career Services, and Sales to support interorganizational goals, understand partner needs (e.g., hospital systems and universities), and provide instructional design insight to inform course build and customization decisions. Partner with subject matter experts (SMEs) to analyze complex content, ensure accuracy and relevance, and translate specialized knowledge into clear, instructionally sound learning experiences aligned to program outcomes.

Job Description MedCerts - a Stride Inc. company (NYSE: LRN) - is a national online training provider dedicated to strengthening the workforce through innovative eLearning solutions. Focused on certifications in high-demand areas such as allied healthcare and IT, MedCerts serves individuals from diverse backgrounds, including military members and their families, career changers, and those seeking new opportunities. MedCerts delivers career training through high-quality, video-based instruction, virtual simulations, interactive learning experiences, and hands-on training through experiential learning solutions. The company partners with workforce organizations, healthcare providers, and academic institutions to help build talent pipelines and provide pathways to career advancement, including opportunities for articulated college credit. MedCerts is part of Stride, Inc., a leader in transforming the teaching and learning experience through innovative, technology-enabled education solutions. Stride provides high-quality curriculum and programs to learners across primary, secondary, and post-secondary settings, as well as to military and enterprise partners. For more information, visit medcerts.com. The Senior Instructional Designer will be a key member of the Curriculum and Learning Team. The Senior Instructional Designer plays a critical role in advancing high-quality, learner-centered course design across MedCerts healthcare and IT programs. This role is responsible for leading the design and development of asynchronous, instructor-led, and microlearning experiences that improve learner persistence, course completion, and certification outcomes. As a senior member of the Curriculum & Learning team, this individual serves as a strategic thought partner to leadership, mentors others through best practices, refines instructional design standards, and collaborates cross-functionally to ensure learning solutions align with learner, partner, and organizational, partner needs. GENERAL DUTIES AND RESPONSIBILITIES <ul><li>Lead the end-to-end design and development of new and redesigned online courses, with a focus on asynchronous learning experiences. </li><li>Apply evidence-based instructional design principles, including adult learning theory, Cognitive Load Theory, and the Cognitive Theory of Multimedia Learning. </li><li>Design assessments and learning activities that support mastery, certification readiness, and applied skill development. </li><li>Integrate digital tools and AI-enhanced strategies thoughtfully to improve learner outcomes, not for novelty, but for instructional impact. </li><li>Align course materials with accessibility and usability best practices (WCAG familiarity a plus). </li><li>Partner with subject matter experts (SMEs) to analyze complex content, ensure accuracy and relevance, and translate specialized knowledge into clear, instructionally sound learning experiences aligned to program outcomes. </li><li>Collaborate with contracted resources and third-party vendors to support instructional design and development efforts, including course builds, multimedia production, and learning asset creation, ensuring deliverables meet established standards for quality, consistency, and timelines. </li><li>Collaborate cross functionally with internal teams including Curriculum & Learning, Student Success, Operations, Career Services, and Sales to support interorganizational goals, understand partner needs (e.g., hospital systems and universities), and provide instructional design insight to inform course build and customization decisions. </li></ul> SENIOR LEVEL CONTRIBUTIONS <ul><li>Serve as a trusted thought partner to Curriculum & Learning leadership. </li><li>Lead instructional design initiatives that span multiple projects or organizational priorities. </li><li>Refine and strengthen instructional design standards, templates, and processes. </li><li>Model best practices in learning science, digital pedagogy, and UX/UI for learning environments. </li><li>Inform continuous improvement efforts through learner data, feedback, and performance trends. </li></ul> REQUIRED QUALIFICATIONS <ul><li>Bachelor's degree required; Master's degree preferred in Instructional Design, Education, Learning Sciences, or a closely related field. </li><li>3+ years of professional instructional design experience, preferably supporting higher education and/or workforce-aligned programs. </li><li>Demonstrated expertise in needs analysis and learning solution design, assessment and evaluation design, adult learning theory and learning science, and LMS-based course development with strong attention to UX/UI and learner experience. </li><li>Strong working knowledge of instructional theory and assessment practices with the ability to apply theor</li></ul>

Stride, Inc.

Senior Instructional Designer

Broadbean

FULL_TIME

The Senior Instructional Designer partners with subject matter experts, stakeholders, and cross-functional teams to assess learning needs, design curricula, and deliver training that enhances knowledge, skills, and competencies across the workforce. This role applies advanced instructional design methodologies, adult learning principles, and e-learning technologies to create engaging, effective training programs.

We offer remote work opportunities in the following locations ONLY: AK, AR, AZ, CO, DC, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WYUS Citizenship REQUIRED: Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.Veterans, Reservists, Guardsmen and military family members are encouraged to apply!Job Summary The Senior Instructional Designer is responsible for leading the design, development, and implementation of innovative learning solutions that support organizational goals and employee performance. This role applies advanced instructional design methodologies, adult learning principles, and e-learning technologies to create engaging, effective training programs. The Senior Instructional Designer partners with subject matter experts, stakeholders, and cross-functional teams to assess learning needs, design curricula, and deliver training that enhances knowledge, skills, and competencies across the workforce.Education & Experience Required: • Bachelor's degree in Education, Instructional Technology, Training & Development, related field or equivalent experience • 5 years of experience in designing self-paced, instructor-led, blended learning, video, and e-Learning training programs • U.S. Citizen • Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation • Experience leading large scale projects involving multiple stakeholders • Experience with learning management systems (LMS) and authoring tools such as Articulate Storyline, Captivate, Rise, or Camtasia • Familiarity with adult learning theories and instructional design models (e.g., ADDIE, Kirkpatrick) Preferred: • Master's degree in Education, Instructional Technology, Training & Development or related field • Experience using multimedia/graphics software • Experience in a healthcare or customer service environment • Knowledge of or experience with military culture is strongly preferredKey Responsibilities • Conducts need assessments and performance analyses to identify training gaps. • Designs and develops instructional materials, including e-learning modules, instructor-led training, blended learning programs, and job aids. • Manage large-scale projects, including cross-functional collaboration with Human Capital, IT, and operational teams. • Leverages learning management systems (LMS) and authoring tools (e.g., Articulate Storyline, Captivate) to build scalable training solutions. • Ensures training content aligns with organizational objectives, compliance requirements, and industry best practices. • Conducts train-the-trainer sessions and coaching trainers to deliver high-quality learning experiences. • Evaluates training effectiveness through assessments, feedback, and data analysis, and recommend improvements. • Leads projects, mentoring junior instructional designers, and contributing to the overall learning strategy of the organization.Competencies Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback. Commitment to Task: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented. Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate. Computer Literacy: Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, and department software applications. Coping / Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required. Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position. Independent Thinking / Self-Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources. Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment. Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.Working Conditions Working Conditions: • Regular and reliable attendance is required • Must be available to cover any work shift • Works in a standard office environment, with limited travel • Extensive computer work with prolonged sitting • Level II IT security clearance requiredCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: <ul><li> Medical, Dental and Vision Coverage </li><li> Paid time off </li><li> 401(k) Retirement Savings Plan (with matching) </li><li> Short-term and long-term disability, basic life, and accidental death and dismemberment insurance </li><li> Tuition reimbursement </li><li> Paid volunteer time </li></ul> TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $85,000 - $92,000 per year.Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

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TriWest Healthcare Alliance

Sr Instructional Designer

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Senior Instructional DesignerStride, Inc.

Sr Instructional DesignerTriWest Healthcare Alliance

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