Primary Contact Center Representative (Call Center) FNB CorpPrimary Contact Center Representative (Call Center)Pittsburgh, PAResolves customer issues and promotes products and services by identifying the customers needs, determining the best solution, and communicating the resolution to the customer while meeting all key performance metrics. Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.
NewCall Center Pharmacist - Closed Door Pharmacist Giant Eagle IncCall Center Pharmacist - Closed Door PharmacistPittsburgh, PAAssist with closed-door pharmacy support programs such as bulk immunization billing, patient support telephone lines, medication recall notification/counseling and other initiatives that can be completed remotely in processing center to remove non customer-facing work from the retail pharmacies. Provide telephonic clinical pharmacy services (MTM) to patients in order to optimize patient outcomes including but not limited to Comprehensive Medication Reviews (CMR), Targeted Interventions (TIP), Adherence Monitoring Interventions, and Manufacturer Programs.
Service Dispatcher VPS LESLIES POOLMART INCService Dispatcher VPSNorth Versailles, PAFull timeFrom new above-ground pools, hot tubs, and swim spas to superior pool and hot tub service, as well as quality products designed to keep your pool and hot tub operating efficiently and effectively, we’ve got everything you need to create and care for the perfect outdoor oasis. This position serves as a central communication hub between customers, service technicians, delivery teams, and store personnel, ensuring a smooth and efficient service experience while delivering exceptional customer service.
Call Center Representative - Roadside Assistance AAACall Center Representative - Roadside AssistancePittsburgh, PennsylvaniaField incoming calls from members requiring emergency roadside assistance including services such as towing, locksmith, fuel, battery, and minor mechanical issues. Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside Assistance Call Center Representative, you are the first point of contact for our valued members facing distress on the roads.
Call Center Representative Keystone Collections GroupCall Center RepresentativeIrwin, PATechnical Literacy: Proficient in basic computer functions, including navigating multiple tabs, using CRM software, and fast/accurate typing. Additional responsibilities include responding to digital email inquiries, performing outbound follow-up calls, and maintaining knowledge through ongoing training.
Call Center Representative Cellular Sales Verizon Authorized RetailerCall Center RepresentativeWarrendale, Pennsylvania$17–$25 / hourWritten Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences.
Operations Supervisor, PSC 6296-Patient Service Center Legal EntityOperations Supervisor, PSCPittsburgh, PennsylvaniaRemoteCharlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States Job Description: · Track operational metrics, deliver regular reports and updates to management and stakeholders, · Recommend workflow, system, and process improvements to enhance efficiency, productivity, and overall program performance.
NewSupervisor, Patient Support ConnectiveRxSupervisor, Patient SupportPittsburgh, Pennsylvania$47,600–$69,700 / yearFull timeService Orientation : Anticipates, identifies, and addresses the needs of customers or clients, sometimes before those needs are voiced; actively looks for ways to help people; ability to be thoughtful and empathetic to the needs of others; is prompt and courteous in ensuring that the customer's immediate needs or complaints are satisfied; focuses on improving the level of service provided to external and internal customers. Decision Quality: Ability to make appropriate, informed, and timely decisions while ensuring compliance with company policies, practices, and core values; uses a combination of analysis, knowledge, experience, and judgment to make decisions; makes effective decisions even in the absence of complete information; evaluates and prioritizes factors and weighs decisions in order to reach a sound and effective solution to a problem.
Operations Supervisor, PSC Johnson & JohnsonOperations Supervisor, PSCPittsburgh, PARemoteAll Job Posting Locations: Charlotte, North Carolina, United States, Dallas, Texas, United States, Horsham, Pennsylvania, United States of America, Orlando, Florida, United States of America, Phoenix, Arizona, United States, Pittsburgh, Pennsylvania, United States of America, Raleigh, North Carolina, United States. Track operational metrics, deliver regular reports and updates to management and stakeholders, Recommend workflow, system, and process improvements to enhance efficiency, productivity, and overall program performance.
NewOperations Supervisor Johnson & JohnsonOperations SupervisorPittsburgh, PennsylvaniaTrack operational metrics, deliver regular reports and updates to management and stakeholders, Recommend workflow, system, and process improvements to enhance efficiency, productivity, and overall program performance. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Patient Access Specialist I- UPMC Vision Institute University of Pittsburgh Medical CenterPatient Access Specialist I- UPMC Vision InstitutePittsburgh, PAThe specialist will assist patients with applying for PA Medical Assistance, UPMC Financial Assistance, Energy Assistance Programs, homeless shelters, and housing applications, while also tracking patient progress and conducting follow‑up outreach to ensure continuity of support. Able to interact with a variety of external and internal constituents, including patients, patients' families, internal physicians, referring physicians or their clinical/office staff, insurance companies, nurses.
Pharmacy MTM Svcs Rep, Full Time (Bridgeville University of Pittsburgh Medical CenterPharmacy MTM Svcs Rep, Full Time (BridgevilleBridgeville, PAParticipate in departmental quality improvement activities, including clinical opportunities as well as operational efficiencies in order to continually improve and evaluate pharmaceutical care as reflected by operational and patient care indicators. Adhere to organizational procedures, including ensuring secure privacy and confidentiality as required by HIPAA, employing effective communication methods to maintain call control, documenting appropriate comments, and acting in alignment with all State Regulations and Federal Laws.
Salon Coordinator Sport Clips IncSalon CoordinatorWashington, PASport Clips is seeking a dynamic and enthusiastic Salon Coordinator to join our team and play a pivotal role in delivering exceptional customer service and ensuring the smooth operation of our salon. Assistant Salon ManagerBarberHair StylistSalon CoordinatorSalon Manager.
Quality Analyst, Call Center Blink Health Management LLCQuality Analyst, Call CenterPittsburgh, PAOur two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
Retail Support Specialist DSIRetail Support SpecialistWest Homestead, PAIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Pharmacy Prior Authorization Specialist l Onsite - Pittsburgh Blink HealthPharmacy Prior Authorization Specialist l Onsite - PittsburghPittsburgh, PAOur two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
Pharmacy Prior Authorization Specialist l Pittsburgh Blink Health Management LLCPharmacy Prior Authorization Specialist l PittsburghPittsburgh, PAOur two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
Pharmacy Prior Authorization Specialist L Onsite - Pittsburgh Blink Health Administration LLCPharmacy Prior Authorization Specialist L Onsite - PittsburghPittsburgh, PAOur two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
Quality Analyst, Call Center Blink Health Administration LLCQuality Analyst, Call CenterPittsburgh, PAOur two primary products- BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerPittsburgh, PA$144,000–$241,000 / yearAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.