UNKNOWN

ADAPTED_NOW

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

HOUR

TJ Maxx<div>At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. </div>Job Description:Opportunity: Grow Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.<ul><li>Creates a positive internal and external customer experience</li><li>Promotes a culture of honesty and integrity; maintains confidentiality</li><li>Takes an active role in training and mentoring Associates on front end principles</li><li>Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs</li><li>Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates</li><li>Addresses customer concerns and issues promptly, ensuring a positive customer experience</li><li>Ensures Associates execute tasks and activities according to store plan; prioritizes as needed</li><li>Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates</li><li>Provides and accepts recognition and constructive feedback</li><li>Partners with Management on Associate training needs to increase effectiveness</li><li>Ensures adherence to all labor laws, policies, and procedures</li><li>Promotes credit and loyalty programs</li><li>Supports and participates in store shrink reduction goals and programs</li><li>Promotes safety awareness and maintains a safe environment</li><li>Other duties as assigned</li></ul>Who We’re Looking For: You.<ul><li>Available to work flexible schedule, including nights and weekends</li><li>Strong understanding of merchandising techniques</li><li>Capable of multi-tasking</li><li>Strong communication and organizational skills with attention to detail</li><li>Able to respond appropriately to changes in direction or unexpected situations</li><li>Team player, working effectively with peers and supervisors</li><li>Able to train others</li><li>1 year retail and 6 months of leadership experience</li></ul><div>Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.Applicants with arrest or conviction records will be considered for employment.</div>Address:1901 S 1st StLocation:USA TJ Maxx Store 1633 Willmar MNThis position has a starting pay range of $15.50 to $16.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

TJ Maxx

Customer Experience Coordinator

Coaching

Communication Skills

Consumer Promotions

Customer Experience

Customer Relations

Customer Support/Service

Detail Oriented

Distribution Services

Diversity

Establish Priorities

Insurance

Leadership

Legal

Loyalty Programs

Maintain Compliance

Mentoring

Merchandising

Multitasking

Organizational Skills

Problem Solving Skills

Promotional Programs

Regulatory Compliance

Resolve Customer Issues

Retail

Scholarship

Team Player

Training/Teaching

User Interface/Experience (UI/UX)

JobAdX

OTHER

FEED

As a Customer Service Representative - State Farm Agent Team Member with Melissa Radel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits: <ul><li>Bonus based on performance</li><li>Competitive salary</li><li>Flexible schedule</li><li>Opportunity for advancement</li><li>Training & development</li></ul> ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Melissa Radel - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.  We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES: <ul><li>Answer customer inquiries and provide policy information.</li><li>Assist customers with policy changes and updates.</li><li>Process insurance claims and follow up with customers.</li><li>Maintain accurate records of customer interactions.</li></ul>QUALIFICATIONS: <ul><li>Communication and interpersonal skills.</li><li>Detail-oriented and able to multitask.</li><li>Previous customer service experience preferred.</li></ul>SCHEDULE OPTIONS: <ul><li>Monday - Thursday, 9am-4pm</li><li>Tuesday - Thursday, 9am-4pm</li></ul>

Melissa Radel - State Farm Agent

Customer Service Representative - State Farm Agent Team Member

Claims Processing

Community Support

Interpersonal Skills

Revenue Growth

Track Customer Issues

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities <ul><li>Establish customer relationships and follow up with customers, as needed.</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options.</li><li>Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.</li></ul>As an Agent Team Member, you will receive... <ul><li>Simple IRA</li><li>Hourly pay plus commission/bonus</li><li>Health benefits</li><li>Paid time off (vacation and personal/sick days)</li><li>Flexible hours</li><li>Growth potential/Opportunity for advancement within my agency</li></ul>Requirements <ul><li>Interest in marketing products and services based on customer needs</li><li>Excellent communication skills - written, verbal and listening</li><li>People-oriented</li><li>Detail oriented</li><li>Proactive in problem solving</li><li>Able to learn computer functions</li><li>Ability to work in a team environment</li></ul>If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Mick Quinn - State Farm Agent

Calendar Management

Customer Training

Financial Services

Health Plan

Lead Generation

Licensing

Marketing

Needs Assessment

Presentation/Verbal Skills

Training Program

Writing Skills

As a Customer Services Manager at Jason Tibbits State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits: <ul><li>401(k)</li><li>401(k) matching</li><li>Bonus based on performance</li><li>Competitive salary</li><li>Opportunity for advancement</li><li>Paid time off</li><li>Training & development</li></ul> ROLE DESCRIPTION: As a Customer Services Manager at Jason Tibbits State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We are a tight knit group of professionals who know how to have fun and the days fly by!  Let's talk! We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.  RESPONSIBILITIES: <ul><li>Oversee the customer service team and daily operations.</li><li>Develop and implement customer service policies and procedures.</li><li>Handle escalated customer complaints and issues.</li><li>Train and mentor customer service representatives.</li></ul>QUALIFICATIONS: <ul><li>5+ years of experience in customer service, with 2+ years in a managerial role.</li><li>Strong leadership and organizational skills.</li><li>Excellent communication and problem-solving abilities.</li></ul>

Jason Tibbits - State Farm Agent

Customer Service Manager - State Farm Agent Team Member

Customer Escalations

Customer Service Evaluation

Customer Service Management

Farm Management

Operations

Policy Implementation

Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer. Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.

Northern Tier BU - Region 07 - Market 05: 817 W. Litchfield, Willmar, Minnesota 56201 Shift Availability Flexible Availability Time Type Full time Minimum Qualifications The minimum qualifications for a Store Manager are: <ul><li>High School diploma or GED preferred. </li><li>Experience in retail sales preferred. </li><li>Experience to perform the essential duties, responsibilities and working in the conditions described below. </li><li>Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description. </li><li>Ability to supervise and manage the functions listed in the CSR and ASM job description. </li><li>Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc. </li><li>A valid driver's license and adequate transportation to/from bank and corporate management meetings. </li><li>Ability to communicate (orally and in writing) in English. </li><li>Perform other duties as assigned or delegated by his/her supervisor. </li></ul>ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS Leadership and Management <ul><li>Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service. </li><li>Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards. </li><li>Maintain a professional and supportive image among subordinates and supervisor. </li><li>Schedule employees within Company guidelines to maximize customer service and maintain site image. </li><li>Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees. </li></ul>Site Relationships <ul><li>Develop positive and professional relationships with all suppliers. </li><li>Promote excellent service and resolve customer complaints in a timely, professional manner. </li><li>Promote and ensure a safe, positive public image within the neighboring community. </li></ul>Training and Development <ul><li>Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback. </li><li>Train all employees ensuring that customer service, site image and marketing execution meet Company standards. </li><li>Train all employees on safety procedures and promote safety awareness. </li></ul>Communication <ul><li>Develop ways and means to ensure that all employees receive proper communication in a timely manner. </li><li>Establish periodic on-going communication meetings with all site employees and the Market Manager. </li></ul>Organizing and Planning <ul><li>Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives. </li><li>Organize and maintain all site files and manuals. </li><li>Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely. </li><li>Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly. </li><li>Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees. </li></ul>Financial <ul><li>Analyze daily sales and expense information and take appropriate action to maximize sales and net profits. </li><li>Budget and forecast P&L lines, as well as understand and manage merchandise margins. </li><li>Safeguard and account for all money received and disbursed. </li><li>Perform all other financial analysis necessary to maximize sales and net profits. </li></ul>Working Conditions <ul><li>Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc. </li><li>Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer. </li><li>Be exposed to occasional noise. </li><li>Work with a minimum of direction and supervision. </li><li>At all times work as an effective manager, supervisor and leader. </li></ul> THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB. NOTE: This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee. Hiring Range: $19.50 to $21.50 2746018 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish

Customer Care Jobs in Willmar, MN

Resume Resources

Get noticed by top employers!

Customer Care Jobs in Willmar, MN

Customer Experience Coordinator TJ Maxx

Customer Service Representative - State Farm Agent Team Member Melissa Radel - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Mick Quinn - State Farm Agent

Customer Service Manager - State Farm Agent Team Member Jason Tibbits - State Farm Agent

Store Manager Circle K Stores

Resume Resources