NewSales Support Rep II MSCSales Support Rep IIDavidson, NCHandle internal and external customer requests as capable in an accurate and timely manner including answering inbound calls, emails, and service requests in a fast-paced call center environment and utilize support center tools to drive the customer experience. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
Community Pharmacy Total Care Outbound Customer Care Representative II Elevance Health IncCommunity Pharmacy Total Care Outbound Customer Care Representative IIDurham, NCAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interper sonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Customer Care Specialist - Call Center ServProCustomer Care Specialist - Call CenterNCRemote$16–$16.50 / hourMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Care Specialist Massachusetts Mutual Life Insurance CompanyCustomer Care SpecialistRaleigh, NCRemoteNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations.
Customer Care Advocate MetLife IncCustomer Care AdvocateCary, NCRecognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Air Logistics Healthcare Customer Care Specialist Kuehne + Nagel International AGAir Logistics Healthcare Customer Care SpecialistHillsborough, NC$20–$23 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
Healthcare Customer Care Specialist- Cary, NC Kuehne + Nagel International AGHealthcare Customer Care Specialist- Cary, NCCary, NC$20–$23 / hourSpecifically, the Air Operations Heathcare Customer Care Specialist will be part of a team responsible for coordinating transport activities by: executing the necessary bookings with our partners, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc). As the Air Operations Heathcare Customer Care Specialist you are responsible for managing the coordination of customer shipments by securing buy rates (when required) as well as capacity with qualified carriers/partners.
Customer Care Specialist - Call Center Servpro Industries LLCCustomer Care Specialist - Call CenterNCRemoteMust reside and be able to work in Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, or Washington. Customer Care Specialists act upon revenue-generating opportunities, capture and qualify urgent job leads, and make real-time dispatch decisions that directly impact customer experience, franchise success, and company performance.
Customer Care Center Rep Wisconsin Physicians Service Insurance CorpCustomer Care Center RepNorth Carolina, NCRemotep>We are open to remote work in the following approved states: Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Wisconsin. Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net).
Customer Care Representative Zeiders Enterprises IncCustomer Care RepresentativeNCProblem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Preferred QualificationsPrior experience in a similar role with the WWCC.Familiarity with the military-specific community resourcesOther Requirements Ability to successfully complete a pre-employment and government background investigation to include FBI fingerprints.
NewCustomer Care Representative The HartfordCustomer Care RepresentativeCharlotte, NCRemote$42,560–$63,840 / yearFor full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/300 Mbps will be required. However, to broaden career growth, collaboration, and cross-functional interaction to network with colleagues and leadership, we strongly prefer candidates to reside in a commutable distance to our Lake Mary FL, Charlotte NC or Scottsdale AZ offices.
Customer Care Specialist United Bank, Inc. (Inactive)Customer Care SpecialistWhiteville, NCRecommend products and services to Customers such as online banking, mobile app, Zelle, Telebanc, etc. to better serve their needs. This position is an excellent opportunity to learn all the Bank's products, services and work with all lines of business in support of resolutions in servicing our Customers.
Customer Service Coordinator V (Inbound- call center environment) #4845 Grail IncCustomer Service Coordinator V (Inbound- call center environment) #4845Durham, NC$39–$47 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. The Customer Service Coordinator V (Inbound) provides expert-level administrative and operational support within the customer service function, coordinating complex service requests and acting as a senior resource for the team.
Customer Service Coordinator (Inbound- call center environment) #4849 Grail IncCustomer Service Coordinator (Inbound- call center environment) #4849Durham, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate's qualifications.
Director, Customer Service (Call center environment) #4767 Grail IncDirector, Customer Service (Call center environment) #4767Durham, NC$143,000–$205,000 / year12+ years of relevant customer service experience, including 5+ years in leadership roles managing large, complex organizations OR candidates with 7+ years of related experience and must have GRAIL experience eligible for consideration. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges.
Customer Service Coordinator (Inbound- call center environment) #4849 Mom's MealsCustomer Service Coordinator (Inbound- call center environment) #4849Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
NewCall Center Agent Customer Service Enterprise Call CenterCall Center Agent Customer ServiceFayetteville, NCIn this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins.
Supervisor, Customer Service Brighton Health Plan SolutionsSupervisor, Customer ServiceChapel Hill, North CarolinaBrighton Health Plan Solutions partners with self-insured employers, Taft-Hartley Trusts, health systems, providers as well as other TPAs, and enables them to solve the problems facing today’s healthcare with our flexible and cutting-edge third-party administration services. As a healthcare enablement company, we unlock opportunities that provide clients with the customizable tools they need to enhance the member experience, improve health outcomes and achieve their healthcare goals and objectives.
Manager, Customer Service (Call Center) Zp Group LlcManager, Customer Service (Call Center)Durham, NC$90,000–$110,000 / yearThe Manager, Customer Service (Call Center) will oversee daily call center operations, drive performance excellence, and lead teams focused on delivering a high‑quality customer experience. An ideal candidate for the Manager, Customer Service (Call Center) role is an experienced people leader with strong operational discipline and a passion for customer satisfaction.
Scheduling/Customer Service Representative (Temporary) - UNCH Laboratory Eastowne UNC HealthScheduling/Customer Service Representative (Temporary) - UNCH Laboratory EastowneChapel Hill, NC$18.84–$26.77 / hourThe purpose of the Customer Service Rep positions in the Outpatient clinics is to support patient testing by collecting specimens for laboratory testing including performing activities associated with obtaining and preparing specimens such as ordering and accessioning specimens and/or registering patients in Epic. The resulting McLendon Clinical Laboratories provide consolidated direction and management of the various laboratories offering clinical laboratory and pathology studies for patient care at the UNC Medical Center, the Hillsborough campus, satellite laboratories, outreach clients, and reference testing for the UNC Health Care System.
Supervisor, Customer Service_OPS Versant Health Holdco IncSupervisor, Customer Service_OPSNCAll qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. The Customer Service Supervisor will work closely with various team members in the department to drive process improvement, increase quality, and ensure appropriate levels of training are achieved.
NewInbound Call Agent | Customer Service ProSidian ConsultingInbound Call Agent | Customer ServiceCharlotte, NCp>Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership – ability to guide and lead colleagues on projects and initiatives Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people Communication – ability to effectively communicate to stakeholders of all levels orally and in writing Motivation – persistent in pursuit of quality and optimal client and company solutions Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization – ability to manage projects and activity, and prioritize tasks . Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom .
Customer Service Coordinator (Inbound- contact center environment) #4535 Mom's MealsCustomer Service Coordinator (Inbound- contact center environment) #4535Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. This range reflects a good-faith estimate of the range that the Company reasonably expects to pay for the position upon hire; the actual compensation offered may vary depending on factors such as the candidate’s qualifications.
Weekend Customer Service and Dispatch Representative Horne Heating & Air ConditioningWeekend Customer Service and Dispatch RepresentativeBelmont, NC$20–$25 / hourFull timeYou will handle inbound and outbound calls, follow up on unsold estimates and open service opportunities, schedule and dispatch technicians based on urgency and availability, review work orders and technician notes, maintain accurate customer records, and communicate effectively with both customers and internal team members. If you enjoy staying busy, solving problems, and playing a critical role in keeping operations running smoothly, Horne Heating and Air Conditioning offers the stability, support, and opportunity to build a rewarding long-term career.
Customer Service Coordinator (Inbound) #4535 Grail IncCustomer Service Coordinator (Inbound) #4535Raleigh, NC$20–$25 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine's greatest challenges. In addition to being responsible for receiving inbound communications from customers within GRAIL's virtual contact center environment, the CSC demonstrates a firm understanding of the importance of exceptional service within the realm of cancer care.
Customer Service Team Lead (Inbound- call center environment) #4845 Mom's MealsCustomer Service Team Lead (Inbound- call center environment) #4845Durham, NC$39–$47 / hourWe have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges. The Customer Service Team Lead (Inbound) provides expert-level administrative and operational support within the customer service function, coordinating complex service requests and acting as a senior resource for the team.
NewCustomer Service Representatives iQuorCustomer Service RepresentativesCharlotte, NCstrong>Skills Requirements: Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone.
Customer Service Specialist ActivStyleCustomer Service SpecialistBrevard, NCIn this role, you’ll be the friendly voice and knowledgeable guide helping clients access essential products like incontinence supplies, urological items, and other personal care essentials—all delivered discreetly to their door. Following acceptance of any job offer, at the start of employment the employer will provide the federal government Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify is unable to verify your eligibility for employment this employer will provide written instructions to provide an opportunity to contact the appropriate agencies and resolve the discrepancy prior to taking any action against continued employment.
Customer Service Representative - Billing II (Bilingual - English/Spanish) Quest Diagnostics IncCustomer Service Representative - Billing II (Bilingual - English/Spanish)Charlotte, NCResponsibilities: Answer a high volume of calls from patients or their representative, regarding patient bill balances, payment plans, credit card payments, patient pricing, rebilling insurance companies and general customer concerns. Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a moderate complexity, while utilizing multiple customer communication channels, which may include voice, mail, email, chat, AI related inquiries, etc.
NewPatient Access & Care Team Representative I Advocate Aurora Health IncPatient Access & Care Team Representative INC$21.85–$32.80 / hourli>Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
NewCustomer Service Associate Incoming Call Center & My chart Duke UniversityCustomer Service Associate Incoming Call Center & My chartDurham, NCAnalyze the patient's problem or issue that is presented by collecting information and data and conducting thorough research of the EPIC patient accounting systems, Hyland Onbase for documents that may have been imaged (EOB's, statements, admitting documentation, patient correspondence, etc.), RTE or BlueE for eligibility, researching payor websites and/or contacting the payor as needed. Answer and resolve all inbound inquiries and issues regarding patient account statements, bad debt write offs, explanation of benefits, balance due, and other patient and insurance billing related scenarios.
Supv - Customer Service - Litho RR Donnelley & Sons CoSupv - Customer Service - LithoDurham, NCWith 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Advanced personal computer skills ability is required in working with Microsoft Office software including E-Mail, Outlook, Word, Excel, PowerPoint, Access, and the use of Internet Explorer.
Weekend Customer Service & Dispatch Representative Horne Heating and Air Conditioning IncWeekend Customer Service & Dispatch RepresentativeNC$20–$25 / hourYou will handle inbound and outbound calls, follow up on unsold estimates and open service opportunities, schedule and dispatch technicians based on urgency and availability, review work orders and technician notes, maintain accurate customer records, and communicate effectively with both customers and internal team members. If you enjoy staying busy, solving problems, and playing a critical role in keeping operations running smoothly, Horne Heating & Air Conditioning offers the stability, support, and opportunity to build a rewarding long-term career.
Customer Experience Manager [HT-1030236] VisionSparkCustomer Experience Manager [HT-1030236]Greensboro, NCRemote$95,000–$110,000 / yearli>A Team Builder and Confidence Builder: You know how to bring people together and create an environment where employees feel supported, valued, and accountable. We empower entrepreneurs with the tools to succeed—delivering high-quality online gaming systems, point packages, and responsive support that keeps their businesses running smoothly.
NewPatient Access & Care Team Representative I Atrium HealthPatient Access & Care Team Representative INC$21.85–$32.80 / hourAble to provide wayfinding and/or resolve customer inquiries including but not limited to providing general information, paging providers, front ending symptomatic patients call for nurse triage, updating customer information/demographics, verifying medical records, entering medication refill requests, and scheduling patient appointments. Determines the needs of patients calling the call center which results in routing patients for triage, scheduling, rescheduling, and canceling appointments, submitting medication refill requests for evaluation, and paging providers and facilities as appropriate.
Customer Service Representatives iQor Holdings, Inc.Customer Service RepresentativesCharlotte, NCp>Job Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Customer Service Representative iQor Holdings, Inc.Customer Service RepresentativeCharlotte, NCJob Summary: We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Senior Process Associate-Customer Service Infosys LtdSenior Process Associate-Customer ServiceWinston Salem, NCUtilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe.
Customer Service Center (CSC) Operations Manager - Tolling Operations WSP Global IncCustomer Service Center (CSC) Operations Manager - Tolling OperationsWinston Salem, NCAny unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. The ideal candidate will bring at least five years of experience managing an entire call center operation and will demonstrate strong operational discipline, people leadership, and data-driven decision-making.
Customer/Revenue Service Assistant City of Charlotte, North CarolinaCustomer/Revenue Service AssistantUptown, NC$24–$29.20 / hourThe type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate's written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Call Center Sales Representative AT&T IncCall Center Sales RepresentativeCharlotte, NCCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsExternal Affairs & RegulatoryField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
Pharmaceutical Call Center Manager - Hyrbrid Syneos - Commercial - ProdPharmaceutical Call Center Manager - HyrbridCary, NCp>The Engagement Center Manager is responsible for managing and leading daily operations of a patient-focused pharmaceutical support center, driving service excellence, team performance, and compassionate engagement throughout the patient journey. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Call Center Representative MBA Consulting Service, IncCall Center RepresentativeGreensboro, NCYou will work closely with internal USPS teams nationwide, managing service requests, troubleshooting issues, and delivering a high level of customer service that helps keep critical USPS facilities running smoothly. MBA Consulting Services, Inc. (MBA CSi) is seeking a customer-focused Inbound Call Center Representative to support facility maintenance operations for the United States Postal Service (USPS) in Greensboro, NC.
Call Center Supervisor RURAL HEALTH GROUP, INC.Call Center SupervisorRoanoke Rapids, NCPossess knowledge of modern office equipment and basic computer skills; must be able to quickly learn to use eClinicalWorks electronic health record system. Excellent verbal and written communication skills, organizational skills, and the ability to handle multiple tasks are requirements of this position.
Contact Call Center Manager Zp Group LlcContact Call Center ManagerRALEIGH, NC$90,000–$100,000 / yearThe Contact Call Center Manager will oversee daily contact center operations, lead and develop frontline supervisors and associates, and ensure exceptional customer experience while meeting performance, quality, and efficiency goals. An ideal candidate for the Contact Call Center Manager role is a hands-on leader with strong operational expertise and a passion for team development and service excellence.
NewContact Center, Supervisor Acentra Health, LLCContact Center, SupervisorNorth Carolina$56,800–$65,000 / yearFull timeThis role involves becoming a knowledge expert to effectively coachand developteam members, monitoring key metrics to ensure all KPIs are achieved, and implementing process improvements to enhance customer satisfaction and operational effectiveness. The Contact Center Supervisor is responsible for overseeing daily operations of the contact center team to ensure exceptional customer service delivery, efficient workflow, and achievement of performance targets.
NewConsultant - Call Center Transformation McKinsey & Co IncConsultant - Call Center TransformationCharlotte, NCp>As a Specialist in McKinsey's world-class Operations Practice you will be responsible for blending strategic thinking with hands-on implementation and defining operational strategies to help our clients around the world solve their most critical problems. You will help drive the vision for the new horizons of agentic and AI in customer care; defining new frameworks, innovative approaches, solution designs, and diagnostic assets that drive measurable client impact.
Installation Technician AT&T IncInstallation TechnicianGreensboro, NC$17.26–$31 / hourCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsExternal Affairs & RegulatoryField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
Field Sales Representative AT&T IncField Sales RepresentativeNC$60,300–$100,000 / yearCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryB2B SalesBilingualCall CenterCorporateCustomer ServiceCybersecurityData and AnalyticsDeveloperEarly Careers & InternshipsExternal Affairs & RegulatoryField SalesFinanceGovernment SupportHuman ResourcesInstallation TechnicianInternshipsLegalMarketing & Public RelationsPart TimeReal EstateRetailSalesSecurity ClearanceSupply ChainTechnicianTechnologyWork From Home.
Call Center Manager Montgomery HassellCall Center ManagerZebulon, North CarolinaCandidates seeking long-term stability, leadership opportunities, and the ability to make a meaningful operational impact within a respected transportation organization are encouraged to apply. This is an opportunity to join a stable, respected company where leadership, teamwork, customer service, and operational excellence are highly valued.