For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. The Customer Experience Supervisor is responsible for providing operational leadership to individual contributors and hourly RDS staff to ensure the execution of daily tasks and activities operating with responsibility of Freshdesk tickets, efficiencies, and productivity of employees in RDS and Lean Staffing.