Product Manager - Customer Support Systems ATOMSProduct Manager - Customer Support SystemsPittsburgh, Pennsylvania7+ years of relevant experience, including 5+ years in product management for customer support technology, service operations, enterprise workflow, B2B SaaS, robotics, connected hardware/software, or similarly complex products. Define, monitor, and analyze KPIs: Measure customer experience, response and resolution time, first-contact resolution, self-service containment, routing accuracy, repeat issues, and cost to serve; translate patterns into root-cause improvements and roadmap priorities.
Cyber Oracle Identity Senior Consultant / Senior Engineering Management Specialist Deloitte Touche Tohmatsu LtdCyber Oracle Identity Senior Consultant / Senior Engineering Management SpecialistPittsburgh, PA$105,400–$207,800 / yearAs a Senior Engineering Management Specialist, you'll work with client and Deloitte teams to design, implement, and enhance Oracle Identity solutions that strengthen access controls, improve user lifecycle management, and support business and regulatory requirements. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Specialist, Client Service The Bank of New York Mellon CorpSpecialist, Client ServicePittsburgh, PAOur ambition is to build the best global team one that is representative and inclusive of the diverse talent, clients and communities we work with and serve and to empower our team to do their best work. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Technical Sales Specialist Kopp Glass IncTechnical Sales SpecialistPittsburgh, PAThis person acts as the liaison between the Company and its customers and is responsible for executing a variety of tasks including, but not limited to responding to customer inquiries, maintaining customer records, following-up on and troubleshooting open orders as well as order entry. The ideal candidate is a quick thinker and dynamic communicator, demonstrates a high level of attention to detail, enjoys learning new things, and most importantly, provides best-in-class customer service and support.
Technical Support Specialist II DVSportTechnical Support Specialist IICrafton, PA$55,000–$75,000 / yearFull timeSuccess factors/job competencies:Written/Verbal CommunicationCollaboration/Team PlayerSelf-LeadershipCustomer Service OrientationAttention to DetailIndependent Judgment OrganizationTime Management Problem-solvingInquisitivenessStrong problem solverAbility and willingness to travel at timesComfortable with a fast-paced environmentPhysical demands and work environment:Incumbent will be required to use a computer with keyboard, telephone or handheld mobile device for extended periods of time, and office machinery as needed. at DVSport | Pittsburgh About UsEver wonder what officials actually watch so they can efficiently confirm or overturn a play, what players are studying on the sideline during a game, how teams prepare for an opponent using video, what gives sports broadcasters the ability to analyze a play quickly during a broadcast, it's all thanks to DVSport's cutting-edge software and broadcast quality technology.
Customer Support Supervisor L Onsite - Pittsburgh Blink Health Administration LLCCustomer Support Supervisor L Onsite - PittsburghPittsburgh, PAOur two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. What You'll Need: Associate's or Bachelor's degree in Healthcare, Business Administration, Supply Chain, or a related field preferred; equivalent work experience considered (minimum high school diploma or GED required).
Non Registered Client Service Associate Stifel Financial CorpNon Registered Client Service AssociatePittsburgh, PAUnder immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s). Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.
Registered Client Service Associate Stifel Financial CorpRegistered Client Service AssociatePittsburgh, PAUnder immediate supervision, Client Services Associate (Registered) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s). Registered Client Service Associates may highlight a service or product but may not discuss products or investments beyond a point that the discussion becomes a solicitation where the specific appropriateness of the investment or the suitability of the client becomes a factor.
Insurance Customer Service Janine Butterfield - State Farm AgencyInsurance Customer ServiceBETHEL PARK, PENNSYLVANIA$18–$20 / hourSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Commitment Specialist I UPMC - University of Pittsburgh Medical CenterCommitment Specialist IPittsburgh, PAAssociate degree, in a Human Services field with at least 1-year behavioral health experience required OR Bachelor’s degree in a Human Services field (preferred). These tasks include coordinating and managing activities related to voluntary and involuntary commitment proceedings for assigned inpatient units.
Customer Service Representative Ascensus LLCCustomer Service RepresentativePittsburgh, PAAmerican Trust & Custody, recently integrated as part of Ascensus, focuses on state-of-the-art trading and custodial reporting of mutual funds, exchange-traded funds, managed accounts, unitized funds, equities, collectives, and self-directed brokerage accounts, integrate directly into clients'' recordkeeping or trust accounting systems, allowing fully electronic processing, settlement, and reporting of trades and transactions. As a member of the company''s Individual Retirement Account (IRA) Services Team, the Customer Service Representative will collaborate closely with our Account Administration team to provide a high level of customer service in the facilitation of terminating inactive defined contribution retirement plans and transitioning participants into IRAs.
Peer Specialist I (Casual) - Atrium UPMC - University of Pittsburgh Medical CenterPeer Specialist I (Casual) - AtriumPittsburgh, PAResponsibilities include attending daily treatment team meetings to advocate for patients, supporting behavior activation plans on the Atrium unit, assisting patients with outcome questionnaires, and encouraging participation in groups, activities of daily living, and individualized treatment goals. This position will support both the Atrium inpatient unit, a 15-bed adult unit known for its calm and treatment-focused environment, and the Center for Eating Disorders (CED), a 10-bed unit serving teenagers and adults.
Customer Service Representative Highmark IncCustomer Service RepresentativeWorking at Home, PAIn connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Routinely responds to customers with an in-depth product knowledge achieved through a continuously improving set of listening, analysis, quality focus, problem solving, and documentation skills.
Customer Care Specialist AgFirstCustomer Care SpecialistNew Stanton, Pennsylvania$41,500–$50,000Join our customer-focused team as a Customer Care Specialist, where your communication skills and service mindset will help support agriculture and rural communities. Position Description: You'll be the first point of contact for customers, handling phone and email inquiries, processing service requests, and supporting digital banking users.
Outside Sales Representative - Temporary Fencing Sunbelt RentalsOutside Sales Representative - Temporary FencingPittsburgh, PA$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Customer Service Representative Specialist Genuine Parts CompanyCustomer Service Representative SpecialistPittsburgh, PennsylvaniaLet us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Remote Customer Service Specialist ForgeFitRemote Customer Service SpecialistPittsburgh, PARemoteWhether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond.
Customer Service Specialist - Full Time Opulo, IncCustomer Service Specialist - Full TimePittsburgh, PAFull timeOur machines facilitate mid-scale manufacturing, where you make your product at a moderate scale before making the risky and expensive jump to a factory contract. If you're excited at the idea of wearing many hats and enjoy taking ownership, we want you at Opulo as a Customer Service Specialist.
Customer Service Specialist I Aon PlcCustomer Service Specialist IPARemote$40,000–$45,000 / year1-3 years experience in customer service/call center/sales and service supporting multiple insurance products and/or financial services products. Aon is looking for a Customer Service Specialist I As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions.
Customer Service Specialist Sherwin-Williams CoCustomer Service SpecialistConway, PAThe wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.