Customer Service Admin Illinois Tool WorksCustomer Service AdminHopkinton, MADevelop and maintain quarterly utilization and performance reports, including QAD-generated metrics, charts, and trend analyses of month-to-date and year-to-date Field Service Engineer utilization. Responsibilities include maintaining customer records, coordinating and supporting service-related activities, promoting and administering maintenance agreements, and assisting sales and marketing initiatives.
Customer Service Lead AmeriVetCustomer Service LeadSharon, MassachusettsAs both a Client Service Representative and Supervisor, you will serve as the first and last point of contact for our clients while guiding and supporting the reception team to ensure outstanding client and patient experiences. Are you a passionate veterinary receptionist ready to grow your leadership skills and help develop a strong, motivated reception team?
Customer Care Representative Casella Waste Systems, Inc.Customer Care RepresentativeBrockton, Massachusetts$23–$25 / hourFull timeEducation, Experience & Qualifications: The successful candidate will have a high school diploma or GED, 2-4 years of customer service or inside sales experience, a demonstrated ability to work as part of a team in a collaborative environment, and be legally eligible to work in the US. Highly integrated knowledge and competence in all areas of customer service and client relationship management and is able to build strong relationships with home office and divisional employees at various levels within the organization.
Retail Customer Service Associate FedExRetail Customer Service AssociatePeabody, Massachusetts$20.75–$24.37 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Seasonal & Regular Customer Service, Stock & Fulfillment - Marketplace at Braintree Rack NordstromSeasonal & Regular Customer Service, Stock & Fulfillment - Marketplace at Braintree RackBraintree, MassachusettsAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Seasonal & Regular Customer Service, Stock & Fulfillment - Marketplace At Braintree Rack Nordstrom Inc.Seasonal & Regular Customer Service, Stock & Fulfillment - Marketplace At Braintree RackBraintree, MA$18.15–$18.85 / hourAssist customers when cashiering with a variety of transactions across different platforms (in-store, online and mobile), which includes operating a point-of-sale system, bagging items of all size, handling bulky sometimes heavy items including boxes, and ensuring a seamless and friendly experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Customer Service Coordinator - Trade Office Doug Anderson Plumbing And HeatingCustomer Service Coordinator - Trade OfficeBillerica, MAFull timeYour Role As an Customer Service Coordinator - Trade Office:You'll manage customer communications, scheduling, and follow-ups to ensure excellent service from first contact to follow-upManage incoming leads from various channels (Google, Thumbtack, Angi, phone calls, texts, chats)Respond promptly to inquiries and book service appointmentsSchedule appointments in ServiceTitan and make confirmation calls for the next day's appointmentsProactively reach out to existing customers to schedule maintenance and recurring servicesCommunicate professionally with customers via phone, text, email, and chatMaintain accurate customer records and job details in ServiceTitanMonitor multiple communication channels while ensuring timely responsesOrganize follow-ups and manage the office email inboxAssist with general administrative tasks as neededQualifications:Professional phone skillsStrong oral and written communication skillsExcellent customer service skillsComfortable booking and rebooking appointments, and guiding customers through decisionsAbility to multitask and stay organized in a fast-paced environmentConfidence using scheduling and office software (ServiceTitan experience is a plus)Self-motivated with strong follow-throughMust have plumbing/heating/AC office work experience, NO MEDICAL or DENTAL backgroundWhat Sets Us Apart? Doug Anderson Plumbing and Heating is hiring a full-time Customer Service Coordinator - Trade Office in Billerica, MA!Want to know what you're getting into?
Loss Prevention Customer Service Associate II Dedham MA TJXLoss Prevention Customer Service Associate II Dedham MADedham, MassachusettsSupports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention.
Customer Service Assocaite TJXCustomer Service AssocaiteNewton, MassachusettsResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
Customer Outreach Representative Nesco Resource, LLCCustomer Outreach RepresentativeFramingham, MA$18–$19 / hourThe ideal candidate enjoys speaking with customers, can quickly build rapport, is comfortable influencing customers to take action, and thrives in a fast-paced, high-volume environment. We are seeking highly motivated Customer Outreach Representatives to support a strategic customer adoption initiative within an Accounts Receivable organization.
NewFull-Time Customer Service Supervisor KIN KINFull-Time Customer Service SupervisorQuincy, MassachusettsIn this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service.
Customer Service/Warehouse Associate - FT Dal-TileCustomer Service/Warehouse Associate - FTWestwood, MassachusettsThe Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, including servicing walk-in customers, completing sales transactions, and handling material handling duties such as receiving, loading/unloading material, pulling/assembling customers’ orders, and conducting inventory checks. Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
Customer Relations Representative - State Farm Agent Team Member Briana Dos Santos - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberNashua, NHFull timeAs a Customer Relations Representative - State Farm Agent Team Member with Briana Dos Santos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Success Representative State StreetCustomer Success RepresentativeMassachusettsThis role will involve working closely with Clients, providing expert level remote management, administration and support for Client production Charles River IMS solutions, including: Primary Client Contact Regarding Issues: The representative serves as the main point of contact for clients regarding any issues that arise. A client-facing, business and technical staff position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients. .
CSSR - Customer Service Sales Rep - Part Time Craft MassachusettsCSSR - Customer Service Sales Rep - Part TimeEverett, MA$20–$23 / hourFull timeThis role involves actively listening to customer inquiries, processing orders, providing product information, resolving issues, and ensuring an exceptional customer experience. Strong problem-solving abilities – Analyze issues, identify root causes, and develop effective solutions.
Customer Service Coordinator I Integrated Resources, IncCustomer Service Coordinator ITewksbury, MASummary Act as the first line of contact on the 800# phone line, working directly with North American customers and a wide spectrum of client’s Life Sciences employees including Sales Team, Accounting/Credit, New Accounts, Complaints, Pricing, Quality Control, Product Managers, Manufacturing, Warehouse/Distribution Center, Marketing, and Scientific Support. Attend to all questions and inquiries in a highly professional manner to effectively convey information internally and externally while assuring that our goal of world-class customer service is met.
Customer Service Associate I Family Dollar Stores Of MassachusettsCustomer Service Associate IMassachusettsResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Customer Service Family Dollar Stores Of MassachusettsCustomer ServiceHolbrook, MassachusettsResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Loss Prevention Customer Service Associate Full Time TJXLoss Prevention Customer Service Associate Full TimeSalem, New Hampshire$15–$17.10 / hourSupports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
Customer Services Family Dollar Stores Of MassachusettsCustomer ServicesHolbrook, MassachusettsResponsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.