Supervisory IT Specialist (Customer Support) United States ArmySupervisory IT Specialist (Customer Support)Washington, DC$111,147–$144,493 / yearSpecialized Experience: One year of specialized experience including 1.) leading or serving as a team leader for technical, logistical, or support personnel to assign tasks, monitor workflows, and meet project milestones; AND 2.) developing, defending, and executing fiscal year spend plans and analyzing vendor technical data to recommend optimal network procurement solutions that align to system life cycle management needs; AND 3.) administering supply chain operations, inventory control, and asset accountability procedures for high-value technological equipment; AND 4.) analyzing and resolving new and existing IT hardware requirements to ensure end-user needs are met and deployed information technology equipment remains fully aligned with mission objectives. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.
Customer Support Manager MRO North America Airbus SECustomer Support Manager MRO North AmericaHerndon, VA$90,000–$106,000 / yearPersonal Protective Equipment required: If visiting a factory - Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site. Equipment Operation: daily use of personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors.
Customer Service Coordinator – Travel Support Enchanted Horizons TravelCustomer Service Coordinator – Travel SupportTakoma Park, MarylandThis role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process. We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience.
NewCustomer Service, Retail Sales Floor Support & Seasonal Retail Stock - Columbia Crossing Rack Nordstrom Inc.Customer Service, Retail Sales Floor Support & Seasonal Retail Stock - Columbia Crossing RackColumbia, MD$17.20–$17.90 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. A day in the life for Sales and Cashier: Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor.
NewCustomer Support Specialist (Technical) Peraton IncCustomer Support Specialist (Technical)Sterling, VA$51,000–$82,000 / yearThe CSS provides technical support and service management functions across the enterprise, requiring the ability to independently assess user-reported issues, analyze available information, determine appropriate resolution or escalation paths, and coordinate with technical support organizations to restore services and fulfill customer requirements. The CAEIO Program provides global IT Operations and Maintenance services supporting the modernization, availability, reliability, and security of legacy networks, applications, databases, and enterprise services supporting Consular Affairs operations.
Customer Support Engineer Supervisor - Full-Time - Maryland Live! Casino and Hotel MarylandCustomer Support Engineer Supervisor - Full-Time - MarylandHanover, MarylandThrough your commitment to delivering “white glove” service, fostering collaboration, and driving continuous improvement, you help maintain a seamless, high‑performing technology experience that supports both team members and the overall success of the Live! brand. As a key leader within the IT support function, you guide and support a team of Customer Support Engineers while serving as a central point of coordination between technical teams, business units, and external vendors.
Customer Support Specialist (Remote) Job Title: Bliss & Beyond Elite TravelCustomer Support Specialist (Remote) Job Title:WashingtonRemoteWe are seeking a reliable and customer-focused Customer Support Specialist to assist clients with inquiries, provide solutions, and ensure a positive customer experience. This role is ideal for individuals who are detail-oriented, tech-savvy, and passionate about helping others.
Customer & Office Support Specialist (Columbia, MD) HiossenCustomer & Office Support Specialist (Columbia, MD)Columbia, MarylandAnswer incoming calls, emails, and faxes from dentists and dental personnel; handle inquiries and provide product information to ensure excellent customer service. Requires the ability to satisfactorily read, interpret, prepare reports and other job related information and satisfactorily communicate information within the scope of Administrative Assistant's job duties.
Information Technology Specialist (Customer Support) United States ArmyInformation Technology Specialist (Customer Support)Washington, DC$77,983–$101,383 / yearExamples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise; (3) Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Temporary HR Customer Support Specialist American UniversityTemporary HR Customer Support SpecialistDistrict of ColumbiaUses the Workday and the legacy systems to lookup, research and gather information and pertinent facts pertaining to the inquiry or problem; Provides first call resolution for a variety of inquiries or issues reported by the customer and escalates the more complicated problems through the appropriate channels. The Specialist manages the full lifecycle of employee inquiries from answering initial calls and routing ServiceNow tickets regarding new hires, personnel changes, payroll, benefits, and HR policy, to providing in-person assistance for walk-in customers.
Senior Member of the Technical Staff - Customer Technical Support Aptiv PlcSenior Member of the Technical Staff - Customer Technical SupportWashington, DCCurrently, this includes citizens of the following countries: Belarus; Burma; China; Cuba; Iran; North Korea; Syria; Venezuela; Afghanistan; Cambodia; Central African Republic; Cyprus; Democratic Republic of Congo; Ethiopia; Eritrea; Haiti; Iraq; Lebanon; Libya; Russia; Somalia; South Sudan; Sudan; Zimbabwe. Our team brings deep expertise in systems integration, open architecture, customer needs, and software-defined solutions that empower our warfighters and critical partners across air, land, sea, and cyber domains.
Remote Customer Technical Support ADT Security Services, IncRemote Customer Technical SupportVA, VARemoteThe Customer Technical Support Team is responsible for all residential and small business inbound phone calls, which consists of assisting customers with alarm system questions, finding solutions for technical issues, walking the customer through troubleshooting steps, and other technical assistance. Troubleshoot the customer's technical issues by using our guided workflows which walk you and the customer step by step through various resolutions with the goal of solving the customers issue while on the phone.
Customer Support Supervisor Truly Good FoodsCustomer Support SupervisorUpper Marlboro, MarylandThe Supervisor leads their customer success team to deliver exceptional support, foster loyalty, and identify growth opportunities with existing accounts. • Serve as the escalation point for complex customer issues, ensuring timely resolution and identifying root causes to prevent recurrence.
NewInventory Management Specialist (Customer Support Spec) U.S. Department of DefenseInventory Management Specialist (Customer Support Spec)Fort Belvoir, VA$74,678–$97,087 / yearFOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade levels GS-11 and may be computed by first determining the applicants total qualifying experience as a percentage of the experience required for the grade level; then determining the applicants education as a percentage of the education required for the grade level; and then adding the two percentages.
Customer Service Representative Williams-Sonoma, Inc.Customer Service RepresentativeArlington, VirginiaRemote$15Chromebooks, tablets, Microsoft Surface devices, Steam Decks and mobile phones are not accepted as primary work devices. Your Day to Day (Essential Functions): Customer-Focused Support: Serve as the first point of contact for customer inquiries via phone.
Customer Service Representative Circle K StoresCustomer Service RepresentativeWashingtonThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!
LEAD IT SPECIALIST (NETWORK SERVICES/CUSTOMER SUPPORT)-DIRECT HIRE AUTHORITY United States Air ForceLEAD IT SPECIALIST (NETWORK SERVICES/CUSTOMER SUPPORT)-DIRECT HIRE AUTHORITYWashington, DC$40,736–$97,087 / yearThe primary purpose of this position is to serve as a Lead Information Technology (IT) specialist responsible for administration, operation and maintenance of the FSS computer network and for providing planning, directing, organizing, and exercising control over nonsupervisory employees assigned to squadron. Plans, organizes and directs the activities of the Force Support Squadron information systems, ensuring that FSS local area network (LAN) and FSS wide area network (WAN) systems comply with legal and regulatory requirements and meets customer needs.
Customer Care Service Support Coord Johnson Controls International PlcCustomer Care Service Support CoordCapitol Heights, MD$29.80–$38 / hourJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Work with CRC to schedule customer service requests, from initiation to service completion, and maximize technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the STM and Team Leads.
NewTemporary Customer Support Representative AerotekTemporary Customer Support RepresentativeHanover, MarylandIn this role, you'll conduct structured video interviews at high volume, following provided scripts and using purpose-built screening technology to evaluate candidates efficiently and consistently. Ensure all data captured during calls — screening outcomes, candidate qualifications, availability, and interest — is entered accurately and completely into our ATS .
Customer Service Representative – Hotel Bookings Destination CareersCustomer Service Representative – Hotel BookingsWashington, WashingtonJob Title: Remote Customer Service Representative – Hotel Bookings About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.