Customer Service Representative Sparks GroupCustomer Service RepresentativeManassas, VASparks Group works with a phenomenal fittings manufacturer in Northern Virginia that is seeking a dedicated and skilled Customer Service Representative to process incoming orders, answer customer questions and work within different computer platforms. Speak with customers and clients over the phone to answer questions and help with placing and processing sales orders.
NewCustomer and Support Services Manager - Department of Public Works (DPW) The City of Falls Church VirginiaCustomer and Support Services Manager - Department of Public Works (DPW)Falls Church, VA$75,000–$95,000 / yearPerform critical administrative and paraprofessional work in support of DPW Operations staff; Assist with management of DPW budget, including reviewing and processing invoices; monitoring and processing purchase orders; running and analyzing reports; working with contracts; and advising management; Collaborate with Human Resources to maintain confidential personnel files and support management and staff with tracking recruitment, evaluations, disciplinary actions, and records; Fulfill central customer service role for City residents and businesses (phone, email, and in person); Manage work order system and partner with staff across the City to efficiently track and complete infrastructure work; Coordinate meetings and DPW events; Prepare detailed DPW Operations payroll entries with accuracy and attention to detail; Position is considered essential and will require work during some emergency events. Graduation from high school including or supplemented by courses in general business or office technology and experience in clerical and office work; Ability to work independently, exercise good judgement, and manage confidential and sensitive personnel matters; Strong customer service skills and ability to communicate and deal with the public in a professional, empathetic, and positive manner; Ability to handle multiple tasks and priorities simultaneously, effectively, and efficiently; Excellent organizational, clerical, math, accounts and computer skills (MS Office Suite, including Excel).
CSR II - Contract TalentBurst, Inc.CSR II - ContractArlington, VA$18–$18.50 / hourAsk appropriate questions and listen actively to identify specific questions or issues to provide appropriate response and type of assistance the customer needs while documenting relevant information in a clear and concise manner in computer systems. Communicate and partner with customers tactfully and empathetically to resolve issues, using clear language translating healthcare-related jargon and complex processes into simple, step-by-step instructions customers can comprehend and act upon.
NewCustomer Service Representative TEKsystemsCustomer Service RepresentativeHerndon, VA$20–$21 / hourHandle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work • Accurately and efficiently process a variety of transactions, including payments, transfers, opening of additional new accounts, assisting with online and mobile banking, etc. • Maintain a professional manner to build member confidence and trust • Adhere to all procedures stated in the company's MSR policy and procedures • Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assets.
NewSales Associate - Customer Service Representative Battery Life, LLC dba Batteries PlusSales Associate - Customer Service RepresentativeManassas, VA$14–$15 / hourJob Qualifications as a Customer Service Sales AssociateAbility to learn and incorporate new technologyAbility to make sound decisions within company policies and guidelinesExcellent communication skillsPassion for basic math problem solvingAnalyticalAbility to multi-task and prioritizeKnowledge of and ability to use common hand and power tools for auto battery installsGood hand/eye coordination (for watch and small electronics disassemble and reassemble)Independent thinker and team playerOutgoing and approachable personality. The increasing demand for "specialty" and replacement batteries, combined with our reputation for solving battery problems and providing helpful advice, has led to our rapid success and expansion.
NewCustomer Service Associate LHH USCustomer Service AssociateFalls Church, VA$21–$23 / hourAvailable paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. This is an excellent opportunity for individuals who enjoy helping customers, solving problems, and building professional relationships in a collaborative office environment.
NewLead Retail Customer Service Associate FedExLead Retail Customer Service AssociateVienna, Virginia$20.60–$24.19 / hourFull timeThe Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers.
NewRetail Customer Service Associate FedExRetail Customer Service AssociateArlington, Virginia$19.70–$23.17 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewDesktop Support Technician TEKsystemsDesktop Support TechnicianColumbia, MD$25–$30 / houro Don’t do day-to-day stuff – removed from end user tasks • Candidates interviewed last year didn’t have much depth – initial screening was 30 mins, but then in the follow up interview there wasn’t anything below the surface • Example: asked simple networking question – device was working yesterday, can’t connect to internet today – what would you do? o Answer: Reboot device and if that didn’t work they would ask their supervisor • Someone left their team a month ago – potentially 2 openings Environment • Predominantly Microsoft shop – Lenovo laptops • Moved aways from desktops, mostly laptops and tablets • Very small footprint w/Apple Mac devices • Lots of Google Chromebooks o Place a Chromebook in every patient’s home o 8-9k Chromebooks in the field Very specific use case – runs 1 app = Skilled Notes o Most have SIM cards so they can have data connectivity o Navigating using E-SIM cards in some o Piloting multi-carrier SIM cards o Lots of patients live in rural areas with poor connection Day to Day • Team tries to avoid silo work – works more on a rotation so that everyone stays fresh with all aspects of the team • Different rotations – o Build room – imaging o Work room – hands on w/devices (2 techs in there – usually where new tech starts) - Decom work w/older devices o Deployment room (2 techs) Deployments – roughly 30-40/week w/ replacements and new hires • Doesn’t take into account Chromebook deployments – usually 100/week • 2 techs in the deployment room so that users can fire up their device and go and don’t have issues o Corporate campus – roam the campus, provide white glove service, hands-on troubleshooting issues o 2-4 techs working tickets from service desk or elsewhere for all remote users around the country Common issues are w/Chromebooks and Skilled Notes App for caregivers • Training for new tech = couple weeks in each room before they join the formal rotation • Experience with Active Directory and Entra ID (Group Policy, PowerShell, Intune). This team handles the escalation of tickets from the Outsourced Service Desk and provides remote support to all the users (caregivers, patients, employees) across the entire U.S. They will also provide hands-on support for all the users on-site at the Corporate campus in Columbia, MD.
NewPatient Service Specialist TEKsystemsPatient Service SpecialistAshburn, VAWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. This role serves as the first point of contact for patients and is responsible for managing front desk operations, scheduling appointments, patient registration, insurance verification, and providing exceptional customer service.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistSterling, VA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Outside Sales Rep - Modular Solutions (N. VA and Baltimore MD area) Sunbelt RentalsOutside Sales Rep - Modular Solutions (N. VA and Baltimore MD area)Arlington, VA$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewSprinkler Service Sales Representative Johnson ControlsSprinkler Service Sales RepresentativeChantilly, VA$60,000–$90,000 / yearn Manage the entire sales process, from uncovering opportunity, developing solution/value proposition, preparing design, creating contracts, negotiating terms, closing opportunities, and providing on-going customer service through service delivery. \n Field sales position responsible for selling Fire Sprinkler Services (Repairs, Upgrades, Moves, Adds, Changes, Renovations, and Retrofits) to assigned customer base (geography or account).
NewMember Services Representative TEKsystemsMember Services RepresentativeReston, VA$18–$21 / hourWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
FORMAL DELIVERY REPRESENTATIVE Carter Machinery Company, IncFORMAL DELIVERY REPRESENTATIVEManassas, VA$39.62–$49.81 / hourThe Formal Delivery Representative ensures customers understand machine capabilities, operating procedures, and technology solutions to maximize productivity, safety, and return on investment. The Formal Delivery Representative is responsible for coordinating and conducting professional machine deliveries that ensure customers are prepared to safely, efficiently, and confidently operate and maintain their equipment.
NewSales Representative BELFOR Property RestorationSales RepresentativeSterling, VAThe statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
Call Centre Representative / Customer Service / CSR 22nd Century Technologies, Inc. (TSCTI)Call Centre Representative / Customer Service / CSRLorton, VAFull timeUtilize software tools and databases for indexing and record management. Maintain and update digital and physical filing systems to enhance document accessibility.
Project Support/Customer Service Manager - Vaxcom Parsons Commercial Technology Group Inc.Project Support/Customer Service Manager - VaxcomSpringfield, VA$103,500–$181,100 / yearWhat Required Skills You'll Bring: Must possess a four year college degree with at least twelve (12) years of work related experience or a combination of education and directly related equal to sixteen (16) years if non-degreed. What Desired Skills You'll Bring: Experience working with large scale facilities moves or renovations requiring monitoring/directing cleared and uncleared personnel in classified facilities.
Ebusiness Customer Support Specialist Airgas IncEbusiness Customer Support SpecialistGermantown, MDThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
As A Customer Experience Specialist In Firearms/Sporting Goods, You Are Responsible For Ensuring An Exceptional Guest Experience In The Firearms/Sporting Goods Departments. You Will Support A Strong Commitment To World Class Customer Service And Ensure An Army and Air Force Exchange ServiceAs A Customer Experience Specialist In Firearms/Sporting Goods, You Are Responsible For Ensuring An Exceptional Guest Experience In The Firearms/Sporting Goods Departments. You Will Support A Strong Commitment To World Class Customer Service And Ensure AnFort Belvoir, VAAs a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. Acknowledge every waiting customer as soon as they arrive to the Firearms counter/Sporting Goods department area to let them know you'll be right with them.