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The Area Asset Protection Manager’s purpose is to celebrate and serve America’s diverse working families by executing the store’s Asset Protection strategy within the assigned store(s); including leading and engaging the team, training and developing, executing Asset Protection programs to create a safe and secure workplace, reducing shrink, and delivering profitable sales growth. Tailors Company AP direction for assigned store(s) and creates effective ways to educate and motivate store teams to focus on shrink reduction and safety.

YEAR

Overview:
Area Asset Protection Manager The Area Asset Protection Manager’s purpose is to celebrate and serve America’s diverse working families by executing the store’s Asset Protection strategy within the assigned store(s); including leading and engaging the team, training and developing, executing Asset Protection programs to create a safe and secure workplace, reducing shrink, and delivering profitable sales growth.  Talent<ul style="margin-top:0in;margin-bottom:0in"><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'times new roman' , serif">Fosters a professional and cohesive team culture embodying the associate value proposition through active engagement in positive associate relations, recognition, and promoting inclusion and diversity. </li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'times new roman' , serif">Supports the Talent Life Cycle by hiring, training, developing and engaging associates. </li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'times new roman' , serif">Interviews, hires, trains, coaches and develops to ensure compliance and understanding of Asset Protection Strategy, Directives, policies and procedures.</li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'times new roman' , serif">Consistently utilizes performance management tools to drive and recognize job performance and behaviors. </li><li style="margin:0in 0in 0in 0px;font-size:12pt;font-family:'times new roman' , serif">Identifies needs promptly and collaborates with key partners to swiftly address associate concerns. </li></ul> Shrink<ul style="margin-top:1pt;margin-bottom:1pt"><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Proactively identifies potential acts of theft and fraud by observing associate/customer activity, exception reports and referrals.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Investigates suspicious behavior (collects intelligence, documents behavior, etc.).</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Periodically audits departments for merchandise protection standard adherence and identifies merchandise protection opportunities that deviate from company standards.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Conducts AP and Operational audits.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Analyzes intelligence on individuals and booster groups involved in theft.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Deploys resources to conduct in-store surveillance and executes required Company investigation routines to identify and resolve theft and properly documents all stages.  Travels to stores as necessary.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns. </li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Partners with DAPM and/or Central/Field Investigations, Home Office to gather evidence on ORC and external fraud.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Administers AP programs and supports Company standards with inventory maintenance process.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and sales audit documentation.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Develops and maintains relationships with local law enforcement, mall management/security, and retail/community partners.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Prepares for and attends court hearings as required and updates appropriate files with related outcomes.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Tailors Company AP direction for assigned store(s) and creates effective ways to educate and motivate store teams to focus on shrink reduction and safety.</li></ul> Safe and Secure<ul style="margin-top:1pt;margin-bottom:1pt"><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Supports a safety culture through impressions of control, coaching, and recognition.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Analyzes and reviews incident trends to advise store leadership of action steps that can be used to prevent incidents.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Participates in Company AP and Safety programs and enforce standards as they relate to safety and security.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Coaches associates on keeping work areas and sales floor free of hazards to reduce risk of accidents.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Supports stores in cases of critical incidents, business disruptions, natural disasters, etc.</li></ul> Performance Standards<ul style="margin-top:1pt;margin-bottom:1pt"><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Consistently meets established performance standards for the role, including but not limited to shrink, cash loss, safety, productivity/metrics, budget and expense control, sales & service culture to ensure profit improvement.</li></ul> Requirements<ul style="margin-top:1pt;margin-bottom:1pt"><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Reliable Transportation: ability to travel to designated stores as assigned.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">3+ years Asset Protection or related experience (retail management, law enforcement, military) preferably in retail environment, or equiv. education and work experience.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">1+ years leadership experience.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Wicklander-Zulawski certification preferred.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">High School diploma or equivalent work experience, AA/BA/BS in Criminal Justice or Business Management preferred.</li><li style="margin:1pt 1pt 0px;font-size:12pt;font-family:'aptos' , sans-serif">Must be age 18+</li></ul> What you get:Eligible for bonus under the Management Incentive Plan. If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match.  All associates are eligible for an associate discount on JCPenney merchandise.  For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.  *For paid vacation days, as well as eligibility requirements for other benefits, please visit <a href="https://contactmonkey.com/api/v1/tracker?cm_session=b96ca8c1-0a05-4475-b3cd-5a9f3991f739&cs=03025a42-6c0d-4859-9219-7ad1e2158074&i=38a41e4b3606818e82e2e91af4a47ef03e43e26ba&cls=762c26e8-5875-4e1a-987f-a3f930b64e38&cm_type=link&cm_link=63b8b2d0-5fc1-4fef-a2ee-0bb0205610f0&cm_destination=http://www.catalystbrandsbenefits.com" rel="nofollow">www.catalystbrandsbenefits.com</a>.

Pay Range:
USD $52,500.00 - USD $75,000.00 /Yr.

We share a passion for serving customers, supporting our communities and making JCPenney the best retailer for all families. As a Company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a collaborative and inclusive environment. After all, JCPenney is more than a destination for style and value, it’s a place where careers prosper, accomplishments are celebrated and diversity flourishes. It’s a place that’s meant for you.
JCPenney emerged more than 100 years ago as a small mercantile store serving families on the American frontier in the Old West. Today, we’re still pioneering new frontiers by challenging the old rules of retail and creating a shopping experience that merges the intimacy of a traditional store with the digital conveniences of personal technology.

Today, JCPenney is one of the nation’s largest apparel and home retailers with over 860 stores across the United States and Puerto Rico, and a powerful e-commerce site, jcp.com. The retail landscape is more competitive than ever, creating new opportunities to differentiate and streamline our business. With 98,000 hard-working associates around the globe, we have the talent and determination to succeed and be the best retailer for American families.

JCPenney

Area Asset Protection Manager

Accounts Payable

Analysis Skills

Asset Management

Budgeting

Coaching

Criminal Justice

Diversity

Documentation

High School Diploma

Intelligence Analysis

Intelligence Gathering

Inventory Management

Law Enforcement

Leadership

Loss Prevention

Maintain Compliance

Metrics

Military

Needs Assessment

Operational Audit

Organizational Skills

Performance Management

Retail

Retail Management

Revenue Growth

Risk Management

Safety/Work Safety

Sales

Surveillance

Trend Analysis

Willing to Travel

[AW]-iCims

Environmental conditions involve continuous people interaction; fast pace; exposure to high noise levels, dirt, dust, fumes, heat, cold, hazardous or toxic material; heavy crowd activity; working in confined spaces or heights frequently and for extended periods, Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at DFW .

<img alt="ProfileLogo" src="https://media.newjobs.com/clu/xw26/xw263585831wx/branding/162145/Hallmark-Aviation-Svcs-logo.png"/> HALLMARK AVIATION SERVICES IS LOOKING FOR TICKETING AGENT FOR PRESTIGIOUS INTERNATIONAL AIRLINES AT DFW AIRPORTHow would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry?  Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service... ... peace of mind  Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at DFW   <ul><li>Excellent advancement opportunities</li><li>Paid Training</li><li>Paid Parking</li><li>Dynamic Workplace</li><li>Voluntary dental, vision, and a matching 401k plan</li><li>Amazon Incentives </li></ul> <h2> </h2><h2>Are you excited yet? Fantastic! We are too. </h2> You will also learn to perform the following functions throughout the course of your employment: <ul><li>Learn behind-the-scenes workings of an international airport.</li><li>You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.</li><li>Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.</li><li>Enjoy the opportunity to professionally interact with high-profile passengers.</li><li>Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.</li></ul><h2> </h2><h2>Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?</h2> <ul><li>Eager to learn new skills</li><li>Organized and logical thinker</li><li>Make quick and rational decisions</li><li>Problem Solving</li><li>Ability to adapt quickly to unforeseen situations</li><li>Effective communication skills and good listening skills</li><li>Able to multi-task and carry out duties in a dynamic environment</li><li>At least 18 years of age</li><li>High school graduate or G.E.D equivalent.</li><li>Eligible to work in the United States</li><li>English proficient, other languages are a plus.</li><li>Computer savvy</li><li>Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs</li><li>Must be able to obtain security clearance from US Customs and Border Protection</li><li>Environmental conditions involve continuous people interaction; fast pace; exposure to high noise levels, dirt, dust, fumes, heat, cold, hazardous or toxic material; heavy crowd activity; working in confined spaces or heights frequently and for extended periods,</li></ul><h2> </h2><h2>Are you passionate about learning?</h2> Paid training with our highly knowledgeable and top performing training department. <h2>Equal Opportunity Employment</h2> Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. If you've come this far, then take the next step towards elevating your skills and building your new career. It's just one click away. <h3> </h3><h3> </h3><h3> </h3><h3>Job Summary:</h3>Daily operations at the airport kiosk or ticketing desk, focusing on delivering outstanding customer service and resolving inquiries effectively. The role aims to maximize revenue through ticketing, ancillary sales, and promotion of products and the airline program, while ensuring operational excellence and customer satisfaction.<hr/><h3>Key Responsibilities:</h3><h4>1. Ticketing & Reservations</h4><ul><li>Understand and address individual travel requirements.</li><li>Accurately handle reservations and fare calculations.</li><li>Ensure legal travel documentation (passport, visa, health) compliance.</li><li>Deliver a seamless and personalized customer experience.</li></ul><h4>2. Ancillary Sales</h4><ul><li>Promote and upsell services such as:<ul><li>Airport upgrades</li><li>Extra legroom seats</li><li>Excess baggage</li></ul></li><li>Aim to increase revenue through value-added services.</li></ul><h4>3. Commercial Products</h4><ul><li>Maintain deep knowledge of Emirates’ commercial offerings.</li><li>Promote products that enhance the travel experience.</li></ul><h4>4. Airline Program</h4><ul><li>Educate customers about airline benefits, rules, and promotions.</li><li>Address queries and promote member enrollment.</li><li>Conduct regular stakeholder briefings to drive awareness and participation.</li></ul><h4>5. Sales Administration</h4><ul><li>Monitor and document all sales activity (daily to annually).</li><li>Ensure accurate cash/card reconciliation and secure deposits.</li><li>Collaborate with Finance for compliance with airline procedures and local regulations.</li></ul><h4>6. Passenger Acceptance</h4><ul><li>Monitor booking systems and coordinate with relevant departments.</li><li>Manage special cases (e.g. unaccompanied minors, medical cases).</li><li>Oversee queue management and ensure a smooth customer flow.</li></ul><h4>7. Operational Disruptions</h4><ul><li>Proactively manage rebooking, hotel arrangements, and other disruption support.</li><li>Handle denied boarding processes in line with policies.</li><li>Offer alternative solutions to retain customer trust.</li></ul><h4>8. Airport Operations Support</h4><ul><li>Assist across various functions including:<ul><li>Check-in</li><li>Boarding</li><li>Lounge services</li><li>Ramp support</li></ul></li><li>Flexibly support operational needs as directed by the Airport Services Manager.</li></ul>  Required Skills <ul><li>Solid working knowledge of a major Computer Reservation System (CRS).</li><li>In-depth understanding of market trends and industry practices.</li><li>Successfully completed advanced courses in Reservations and Ticketing.</li><li>Trained in customer service excellence and passenger handling.</li><li>Proficient in Microsoft Office Suite, including Word, Excel, and Email applications.</li><li>Strong communication skills with fluency in English and the local language of the country of operation (both written and spoken).</li></ul>  Required Experience

Hallmark Aviation ServicesHallmark Aviation Services â€“ recognized as the emerging leader in above-the-wing ground handling services â€“ takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to you, our Client, your Customers, our 800+ Employees and our Community. Our experienced management team â€“ with over 100 years of combined service â€“ is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. And these principles will guide us to even greater achievements in the coming years.
			 Combine these factors with our genuine passion for the airline industry, as well as our financial strength through our strategic partnerships with Swissport and QANTAS, and we have an unbeatable formula for success â€“ not solely for Hallmark, but for you, our Client.

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Area Asset Protection Manager JCPenney

Airline Ticketing Agent - DFW Airport Hallmark Aviation Services

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