Member Service Representative Shared Service Solutions LLCMember Service RepresentativeMDRemoteTOP JOB RESPONSIBILITIES: Answer high-volume inbound calls and use strong technical proficiency to navigate multiple systems (telephony platform, account servicing tools, CRM, knowledge base, and web-based applications) to provide accurate information, resolve inquiries, and fulfill requests for member and non-member callers. Problem solving and critical thinking; Exercise good judgement/reasoning and resourcefully solve routine problems; Organize and handle multiple tasks and prioritize; Handle confidential/sensitive information; Exhibit excellent customer service skills.
NewPatient Service Representative I Anne Arundel UrologyPatient Service Representative IAnnapolis, MDFull timeThe Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner.
Tenant Service Representative Jones Lang LaSalle IncTenant Service RepresentativeColumbia, MDWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. This entry-level position provides an outstanding opportunity to launch your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development.
Guest Services Representative | Part-Time | CFG Bank Arena Oak View GroupGuest Services Representative | Part-Time | CFG Bank ArenaBaltimore, MarylandA premier destination for fans and artists, CFG Bank Arena showcases over $250MM+ in renovations, including modernized, state-of-the-art acoustics, superior suites and exclusive club levels, premium contemporary seating, reimagined concourses, upscale culinary experiences in food & beverage selections, and more! Position Summary: The Guest Services Representative is responsible for providing an exceptional level of world-class customer service to all guests, clients, and partners at all events, including, but not limited to, major concerts, family shows, and smaller, private events.
Guest Services Representative | Part Time | CFG Bank Arena Oak View GroupGuest Services Representative | Part Time | CFG Bank ArenaBaltimore, MDA premier destination for fans and artists, CFG Bank Arena showcases over $250MM+ in renovations, including modernized, state-of-the-art acoustics, superior suites and exclusive club levels, premium contemporary seating, reimagined concourses, upscale culinary experiences in food & beverage selections, and more! Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Patient Services Representative US FertilityPatient Services RepresentativeTowson, MarylandWhether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization .
Patient Services Representative US Fertility, LLCPatient Services RepresentativeTowson, MD$20–$23 / hourPart timeWhether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization .
Desktop Support Technician I Mid TekSynap CorpDesktop Support Technician I MidWashington, DC$56,000–$60,000 / yearWe are seeking highly motivated and experienced Mid- Tier I Support Desktop Technicians to join our team supporting our Customer in Washington, D.C. TekSynap provides the client with IT Support Staffing to augment their existing teams. As a Tier I Support Technician - Mid you will provide advanced front-line support, handle escalations within Tier I operations, resolve complex service desk issues, and mentor junior technicians.
Security Officer Customer Care Patrol Allied UniversalSecurity Officer Customer Care PatrolBethesda, MDJoin Allied Universal as an Unarmed Patrol Officer at a premier hotel and resort location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help discourage security-related incidents. You will support guests and staff with outstanding customer service and clear communication while bringing our agile, reliable, and innovative values to a caring, team-focused environment built on integrity.
NewSecurity Guard - Patrol Customer Engagement Allied UniversalSecurity Guard - Patrol Customer EngagementAshburn, VAAs an Unarmed Patrol Officer at a public school location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for students, staff, and visitors. Prepare clear, accurate reports of incidents, patrol observations, and security-related activities, and communicate information to site leadership and Allied Universal management as required.
Security Officer Full Time Patrol Customer Assistance Allied UniversalSecurity Officer Full Time Patrol Customer AssistanceAshburn, VAAs an Unarmed Patrol Officer in an educational setting, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for students, staff, and visitors. What You'll Do: Provide customer service to students, staff, visitors, and community members by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
NewSecurity Officer Customer Care Allied UniversalSecurity Officer Customer CarePikesville, MarylandFull timeAs a Security Officer at a residential community, you will monitor assigned areas, conduct routine patrols, maintain a visible presence to help deter incidents, and provide professional customer service to residents and visitors. Provide customer service to residents, visitors, vendors, and/or clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
GUEST SERVICES REPRESENTATIVES United States Air ForceGUEST SERVICES REPRESENTATIVESWashington, DC$16.90–$21.90 / hourPrepares and safeguards cash receipts, prepares daily cashiers report, daily activity report, and may prepare consolidated daily activity report. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
Customer Care Manager Leslie's Poolmart IncCustomer Care ManagerClarksburg, MD$60,000–$70,000 / yearLeslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. DIVE IN TO A NEW CAREER WITH A LESLIES COMPANY: With over 30 years of experience and expertise, Capital Hot Tubs has solidified its position as a leading provider of indulgent experiences.
Customer Operations Specialist Mobile Communications America IncCustomer Operations SpecialistTimonium, MDWhile performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. WHAT YOU WILL BRING TO THE TEAM: 2+ years of experience in customer operations or related fields such as: Customer Service, Scheduling/Dispatch, Accounts Payable/Accounts Receivable (AP/AR),Purchasing, Shipping/Receiving, Inventory Management, Sales Support, etc.
Customer Care Advocate IA - Utica/Albany areas Excellus BCBSCustomer Care Advocate IA - Utica/Albany areasClinton, MarylandThe Customer Care (CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat, off-phone work, and email concerning, but not limited to, contract benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others.
SGS-Service Center Representative eTeam Inc.SGS-Service Center RepresentativeBethesda - Remote, MDRemote$17–$18 / hourThe Service Center Representative expedites the claims process and provides detailed claim notes on all calls; as well as resolves issues and directs calls to an appropriate escalation path as needed. Job Description Essential Functions Duties and Responsibilities Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims process and servicing processes.
NewCall Centre Representative / Customer Service / CSR 22nd Century Technologies, Inc. (TSCTI)Call Centre Representative / Customer Service / CSRLorton, VAFull timeUtilize software tools and databases for indexing and record management. Maintain and update digital and physical filing systems to enhance document accessibility.
NewInformation Technology Specialist(Customer Support) U.S. Department of JusticeInformation Technology Specialist(Customer Support)Washington, DC$121,785–$158,322 / yearLeading in-depth investigations and technical evaluations of workstation hardware, software applications, active directory objects, and telecommunications equipment to ensure seamless compatibility with existing network infrastructure and alignment with evolving customer program requirements. If you are selected as a Information Technology Specialist(Customer Support), your responsibilities would include, but would not be limited to: Performing detailed product comparisons, feasibility assessments, cost-benefit analyses, and performance/compatibility testing to determine optimal solutions for enterprise deployment.
Director of Customer Support Engineering Analyst1Director of Customer Support EngineeringReston, VAThe range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, location and relevant education or training. You'll also partner directly with Product and Engineering leadership translating customer-facing operational realities into product feedback & roadmap input, serve as a stakeholder providing guidance during development, and preview new functionality before it is rolled out to customers.