NewIT Support Analyst Siemens AGIT Support AnalystArlington, VA$73,440–$99,246 / yearResponsibilities: •Monitor incoming service desk tickets to understand broad trends and identify dependencies that individual agents can't see when working on an individual ticket •Collaborate with IT team members to ensure that support requests are resolved in a timely and efficient manner •Identify opportunities to improve the quality and efficiency of the support process, and implement best practices and process improvements as needed •Identify, research, and resolve technical problems •Provide support for SGT's AWS and Microsoft 365 cloud solutions •Closely work with Systems Administrators to troubleshoot and resolve IT operational issues •Provide exceptional, responsive IT support to the executive leadership team (ELT), customers, and visitors at SGT's corporate headquarters, ensuring their technology needs are met with professionalism and urgency during all interactions. Experience level Early Professional Job type Full-time Work mode Office/Site only Employment type Permanent Location(s) Arlington - Virginia - United States of America Siemens Government Technologies' (SGT) IT organization is looking for a highly motivated IT Support Analyst with a strong desire to solve technical problems, excellent communication skills, and a passion for customer service.
NewInformation Technology Specialist (Systems Administration/Customer Support) United States ArmyInformation Technology Specialist (Systems Administration/Customer Support)Washington, DC$85,447–$116,785 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: identifying and solving problems by gathering and applying information from a variety of materials or sources that provide several alternatives; recognizing and taking action to address non-routine problems; soliciting feedback from multiple stakeholders to understand an issue or problem and accurately assess its root causes and potential solutions; seeking supervisory review where appropriate.
Director of Customer Support Engineering Analyst1Director of Customer Support EngineeringReston, VAThe range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, location and relevant education or training. You'll also partner directly with Product and Engineering leadership translating customer-facing operational realities into product feedback & roadmap input, serve as a stakeholder providing guidance during development, and preview new functionality before it is rolled out to customers.
Engineering Support Specialist (Construction Quality Assurance Focus) Galapagos Federal Systems LLC.Engineering Support Specialist (Construction Quality Assurance Focus)Washington, Washington, DC$90,000–$115,000 / yearFull timeResponsibilities include conducting technical construction observations, performing quality assurance assessments and data analysis, reviewing contractor Requests for Information (RFIs) and technical submittals, and providing engineering support throughout the project lifecycle. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Patient Service Representative US Oncology IncPatient Service RepresentativeFairfax, VA$18–$31.89 / hourThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle. Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement.
Technical Support Specialist (INDG) Bloomberg Industry GroupTechnical Support Specialist (INDG)Arlington, VirginiaThe Technical Support Specialist I provides first-line product support by independently managing customer inquiries, troubleshooting issues, and delivering timely resolutions. Salary determination will be determined based on factors including but not limited to relevant experience, demonstrated skills related to the requirements of the role, education, certifications, and geographic location.
Structure Repair Support Engineer Airbus SEStructure Repair Support EngineerHerndon, VAMeet the team: You will be part of a team that handles and treats all technical queries including answer to customers, trigger and follow-up corrective actions, ensure compliance with KPIs (OTD…), deliver technical solutions to customers, for related in-service issues, consolidate and analyze of in-service data from customers and support continued airworthiness (Part 21 compliance) if applicable. Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
AOG Customer Resolution Specialist (Contract) Airbus SEAOG Customer Resolution Specialist (Contract)Herndon, VAThe Aircraft on Ground (AOG) Customer Resolution Specialist is responsible for reviewing, validating, coordinating resources, and collaborating with internal and external stakeholders to expedite and achieve order fulfillment of AOG purchase orders, inquires, and all customer communications related to the status and processing of purchase orders, customer inquiries and shipment status. Your working environment: The Washington, D.C. metro area is home to multiple Airbus offices: In our nation's capital you will find the Airbus Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world.
Electrical Services Specialist Siemens AGElectrical Services SpecialistLaurel, MD$67,060–$114,960 / yearLI-TAG switchgear, motor controls, circuit breaker, panel board, transformer, surge protection, relay, vfd, variable frequency drive, power, AVO, NETA, NICET, arc flash, ANSI, NEC, NFPA, IEEE, NETA You'll Benefit From Siemens offers a variety of health and wellness benefits to our employees. These power systems include, but are not limited to transformers, circuit breakers, switchgear/switchboard, protective relays, motor control centers, VFDs, cable, and metering and backup power supplies.
Executive Medicine Services Health Care Coordinators Zimmerman Associates IncExecutive Medicine Services Health Care CoordinatorsBethesda, MD$85,000–$100,000 / yearProvides leadership and direction to the agency to determine customer needs and identify or recommend what is the best programmatic, communication, or protocol-related strategy to use in order to meet their needs through multiple channels, such as training, events, conference calls, person visits, and other communication modalities. Provides leadership and direction to agency to determine customer needs and identify or recommend what is the best care coordination and communication strategies to use in order to meet their needs through multiple channels, such as training, events, conference calls, in person visits, and other communication modalities.
Field Service Engineer Siemens AGField Service EngineerSterling, VA$74,970–$128,520 / yearExperience level Experienced Professional Job type Full-time Work mode Remote only Employment type Permanent Location(s) Leesburg - Virginia - United States of America Manassas - Virginia - United States of America Sterling - Virginia - United States of America Field Service Engineer - Northern Virginia: Leesburg, Manassas, Sterling Here at Siemens, we take pride in enabling sustainable progress through technology. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Administrative Support Assistant US Department of Health and Human ServicesAdministrative Support AssistantWashington, DC$51,007–$66,311 / yearRefer to BIA-4432 link: Verification of Indian Preference for Employment in the BIA and IHS When an Indian Preference candidate possesses Veterans preference the rules regarding Veterans preference apply under ESEP and the applicant must provide documentation in order to receive preference. Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP): If you are claiming CTAP/ICTAP, follow the instructions below: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctap_guideline.pdf .
Guest Services Representative United States Air ForceGuest Services RepresentativeWashington, DCPrepares and safeguards cash receipts, prepares daily cashiers report, daily activity report, and may prepare consolidated daily activity report. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).
Field Support Services Engineer Dobbs Defense Solutions, LLCField Support Services EngineerLandover, MDJob Description: Dobbs Defense Solutions is seeking a Field Support Services Engineer to provide technical support, systems troubleshooting, and customer assistance for mission-critical government systems. Our Mission: At Dobbs Defense, we deliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education.
Google Workspace Customer Engineer, Mid-Market Enterprise, Google Cloud Google LLCGoogle Workspace Customer Engineer, Mid-Market Enterprise, Google CloudWashington D.C., DCShare Google Workspace expertise to support the technical relationship with Google's customers and partners, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Workspace. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; Atlanta, GA, USA; Chicago, IL, USA; Sunnyvale, CA, USA; Washington D.C., DC, USA; Austin, TX, USA; New York, NY, USA.
NewFront Desk Representative KureSmart Pain Management LLCFront Desk RepresentativeDundalk, MD$17–$19 / hourPerforms patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel.
Front Desk Representative (Part Time) KureSmart Pain Management LLCFront Desk Representative (Part Time)Timonium, MD$17–$19 / hourPerforms patient registration, patient financial services and data entry, greeting and referring patients, answering routine/administrative inquiries, and general office support activities as appropriate. As needed, handles phone inquiries from patients and others, screens calls to ascertain nature and urgency of inquiry and refers callers to the appropriate personnel.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeWashington, DCRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
SENIOR DIRECTOR OF MEDICAL SERVICES Whitman-Walker HealthSENIOR DIRECTOR OF MEDICAL SERVICESWashington, DCThey will ensure the medical practice areas understand the variety of patient and community programming across Whitman-Walker Health to ensure all provides are well trained on the integrated model of care and that all patients have access to all services that they may benefit from and to support harmony across care teams. Partner with Medical Site Directors and SMART Clinic Manager to recruit, train, and retain high-performing clinical staff, ensuring a workforce committed to exceptional patient experience and quality care.
Fiscal Training & Support Specialist George Mason UniversityFiscal Training & Support SpecialistFairfax, VirginiaTraining Material Support & Knowledge Translation: Assist with updating and maintaining training-specific materials (such as manuals, job aids, and training resources) in coordination with the Fiscal Policy, Training, & Communication team; Work collaboratively with the Training & Communications Manager to translate recurring questions, support requests, and walk-in training trends into training enhancements and learning resources that address common. Customer Support, Walk-In Training & Team Inbox Coverage: Provide frontline customer support by monitoring and responding to inquiries received through the Fiscal Learning & Engagement team inbox and other support channels; Facilitate and support walk-in training sessions, providing real-time assistance to faculty and staff on fiscal systems and processes; and.