Work closely with Ancillary Departments, HELIOS Application Analysts, Operations, Epic, other technology vendors, and other IT groups to triage, diagnosis, and resolve all interface production support issues to the satisfaction of our customers · Supervise the activities and efforts of 1-2 other Interface Analysts, providing leadership, mentoring and coaching on interface activities . · Experience with EPIC Business Intelligence Developer (BID), ideally on the payer side, or with Common Spec/DINE, creating, maintaining, and optimizing SQL queries, EPIC Clarity, EPIC Cogito, EPIC Caboodle Data Model, or Reporting Workbench Report and Extract development preferred .