Patiently walk customers through billing questions, explaining charges and resolving issues with a calm, personable approach, while using our internal usage dashboards to look up a customer's data requests and identify the source of a discrepancy (e.g., duplicate requests, overages). Set up and maintain enterprise account billing using our internal tools: create subscriptions when a deal closes, generate and send invoices, and keep billing details (company name, address, payment method) current in Stripe.