As part of UCDH IT, Unified Communications (UC) provides planning, implementation and operational activities to deliver Wide Area Network (WAN), Local Area Network (LAN), Voice over Internet Protocol (VoIP), Private Branch Exchange (PBX) telephones, wireless, video, voicemail, automated call distribution (ACD) and workstation service for the entire UCDH enterprise. Experience maintaining an enterprise size Cisco VoIP technology architecture and design: including the integration between Cisco Call Manager (CUCM), UCCM and Cisco Unity Voice mail systems, Package Contact Center Enterprise (PCCE) VoIP Automated Call Distribution (ACD) systems and applications, VoIP hardware and application, and maintaining a large network dial-plan, calling search spaces, and device pools configurations.