Smart Card processing including receive and verify daily shipments, verify employee information both locally and globally, card programming/revoking via global security system; troubleshoot card related issues (McAfee, Windows, VPN), retrieve old certificates and personal identification code(s) when applicable. Dealer/Dealership administration including GEKO IDs, security certificates, eShop, Star Mobile, V-codes, dealer portal ID coordination, independent repair facility support, Erwin certificate requests, and privileged account maintenance.