Be responsible for daily duties such as being familiar with the day's meetings, on-call schedule, and staff availability; checking overnight and personal voicemail and e-mail; Remain knowledgeable and up-to-date regarding departmental policies and procedures and use proper judgment and problem-solving skills to accurately apply these policies when required. Knowledge of: HIV service delivery system, administrative workflow procedures; modern office systems; correct use of both English and Spanish; word processing and data entry; working knowledge of HIV-disease-related issues and concerns.