Education/Experience Bachelor's degree in Computer Science, IT, Engineering, or a related field with four (4) or more years of experience in software configuration, development, testing, system administration, and/or maintenance [OR] Associate's degree in Computer Science, IT, Engineering, or a related discipline with six (6) or more years of experience in software configuration, development, testing, system administration, and/or maintenance [OR] High School Diploma/GED with degree with eight (8) or more years of experience in software configuration, development, testing, system administration, and/or maintenance Preferred Experience One or more of the following skills will set you apart: Strong expertise in ServiceNow configuration, integration, and administration, with the ability to translate business requirements into effective technical solutions while maintaining platform stability and compliance ServiceNow HR and IT module experience ServiceNow System Administrator Certification . Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.