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The ideal candidate will play a crucial role in providing exceptional patient care while ensuring the smooth operation of the dental clinic. The Dental Assistant will work closely with dentists and other staff to deliver high-quality services in a friendly and professional environment.

<div>We are seeking a dedicated and skilled Dental Assistant to join our dynamic dental practice. The ideal candidate will play a crucial role in providing exceptional patient care while ensuring the smooth operation of the dental clinic. This position requires proficiency in various dental procedures and familiarity with dental software systems. The Dental Assistant will work closely with dentists and other staff to deliver high-quality services in a friendly and professional environment. </div><div>Responsibilities:</div><ul><li>Assist dentists during examinations and procedures, including chairside assisting and four-handed dentistry.</li><li>Prepare treatment rooms, instruments, and materials in accordance with infection control protocols.</li><li>Take and develop dental X-rays, ensuring compliance with safety standards.</li><li>Maintain accurate medical records and documentation, including patient histories and treatment plans.</li><li>Manage patient flow by scheduling appointments, confirming visits, and providing necessary information to patients.</li><li>Educate patients on oral hygiene practices and post-treatment care.</li><li>Ensure compliance with HIPAA regulations regarding patient confidentiality.</li><li>Utilize EMR systems such as Dentrix or Eaglesoft for efficient record management.</li><li>Monitor vital signs as needed during procedures.</li><li>Assist in pediatric dentistry by creating a welcoming environment for young patients.</li></ul><div> Requirements:</div><ul><li>Proven experience as a Dental Assistant or in a similar role within a dental clinic setting.</li><li>Familiarity with dental terminology, anatomy knowledge, and infection control practices.</li><li>Proficient in using dental software systems (We have Dentrix Ascend)</li><li>Knowledge of medical imaging techniques and ability to perform X-ray procedures.</li><li>Understanding of medical documentation, coding, and records management.</li><li>Experience in various dental specialties such as general dentistry, prosthodontics, endodontics, and pediatrics is desirable.</li><li>Strong communication skills to effectively interact with patients and team members.</li><li>Ability to demonstrate aseptic technique during all procedures. Join our team to contribute to the health and well-being of our patients while advancing your career in a supportive environment.</li></ul><div>Job Type: Full-time </div><div>Benefits:</div><ul><li>401(k)</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Safety equipment provided</li><li>Uniform allowance</li><li>Vision insurance</li></ul><div>Ability to Commute:</div><ul><li>Lenoir, NC 28645 (Required)</li></ul><div>Ability to Relocate:</div><ul><li>Lenoir, NC 28645: Relocate before starting work (Required)</li></ul><div>Work Location: In person</div>

Mary Elizabeth Starnes Huffman DDS

Dental Assistant

Anatomy

Asepsis

Calendar Management

Clinical Assessment

Communication Skills

Dentistry

Documentation

Electronic Medical Records

HIPAA (Health Insurance Portability and Accountability Act)

Infection Control

Maintain Compliance

Medical Coding

Medical Imaging

Medical Records

Medical Treatment

Patient Care

Patient Confidentiality

Patient Education

Pediatrics

Radiography

Record Keeping

Records Management

Regulatory Compliance

Safety Compliance

Safety Standards

Treatment Plan

Vision Plan

Betterteam

Assist the hygienist in the dental treatment of patients to include seating patients; assisting in chart examination, treatment results on the patient's dental record, and other assignments as requested/required by the hygienist. Establish favorable working relationships with all team members associated with clinic operations, including dental hygienists, dentists, front desk, interpreters, and other HCCH personnel.

DescriptionGeneral overview of position:<ul><li>Provide quality care and services to patients by assisting dentists, hygienists, and other staff in a variety of patient care, office and laboratory duties.</li><li>Affect the efficiency and productivity of patient flow through timely, accurate and professional preparation of patients and patient information, including taking and processing x-rays and while assisting with treatment.</li><li>Care and maintenance of dental instruments, equipment and supplies.</li></ul>Duties and Responsibilities of a Dental Assistant:<ul><li>Prepares treatment room for patient by following prescribed procedures and protocols</li><li>Prepares patient for dental treatment by welcoming, comforting, seating, and draping the patient</li><li>Ensure all patients enjoy a positive experience, and are treated with the care and compassion expected.</li><li>Asking about the patient's medical history and pre and post op blood pressure, pulse, and glucose (if necessary)</li><li>Entering and/or updating patients medical history including reconciling of all medications</li><li>Inform patients of planned treatment of the day, obtain consents, and provide pre- and post-operative instructions to patients for all patient procedures.</li><li>Assisting the dentist during a variety of treatment procedures</li><li>Assist the hygienist in the dental treatment of patients to include seating patients; assisting in chart examination, treatment results on the patient's dental record, and other assignments as requested/required by the hygienist.</li><li>Inform dentist/hygienist of any concerns from patient</li><li>Documents dental care services by charting in patient records both new and existing treatment</li><li>Provides patients with instructions for oral care following oral surgery or other dental treatment procedures, such as placement of a restoration.</li><li>Counsel patients about preventative dental care and nutrition</li><li>Provides information to patients and employees by answering questions and requests</li><li>Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning, passing instruments</li><li>Keep patient's mouth dry by using suction system</li><li>Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.</li><li>Taking and developing dental radiographs ( x-rays)</li><li>Takes impressions of patient's teeth for study casts or other lab tasks under the direction of the dentist.</li><li>Perform a variety of office management tasks including, but not limited to: referrals, school/work notes, scheduling appointments, verifying benefit eligibility and limitations, etc</li><li>Maintains patient confidence and protects operations by keeping information confidential</li><li>Operatory and instrument infection control; Sterilizing dental instruments and equipment for each patient</li><li>Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements.</li><li>Affect favorable billing and collection outcomes. Ensure all patient services and billing information is collected and submitted timely and accurately.</li><li>Establish favorable working relationships with all team members associated with clinic operations, including dental hygienists, dentists, front desk, interpreters, and other HCCH personnel.</li><li>Uphold and consistently represent the values and mission of the organization at all times.</li><li>Represent the organization in a highly professional manner at all times.</li><li>Maintains safe and clean work environment by complying with procedures, rule, and regulations</li><li>Protects patients and employees by adhering to infection- control policies and protocols</li><li>Ensures operation of dental equipment by completing preventative maintenance requirements; following manufacturer's instructions; calling for repairs.</li><li>Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies upon approval of supervisor; and verifying receipt of supplies.</li><li>Conserves dental resources by using equipment and supplies as needed to accomplish job results</li><li>The assistant will effectively manage their time to effectively prepare for the clinic</li><li>Maintains professional and technical knowledge by attending educational trainings and required meetings</li><li>Available to travel to other HCCH sites for clinic coverage when needed.</li><li>Other tasks as requested by the dentist or supervisor.</li></ul>RequirementsPreferred Qualifications:Education/Certification/Licensure:<ul><li>High school diploma or equivalent.</li><li>Radiation safety certification or successful completion of a radiation safety course.</li><li>Current dental assisting license or certification, National Certified or Registered Dental Assistant Credentials, preferred.</li><li>CPR certification for Health Care Providers, required.</li><li>Current vaccination record meeting ACIP Healthcare Workers Recommendations.</li><li>Must have strong time-management skills</li><li>Be able to travel to off-site meetings</li></ul>Environmental Working Conditions:<ul><li>Usual working environment found in outpatient primary care office settings. Occasional pressure due to multiple phone calls and patient scheduling. Exposure to blood products, body fluids, cleaning solutions and medications.</li></ul>Physical and Mental Requirements:<ul><li>Hearing: Adequate to perform job duties in person and over the telephone. Able to use a stethoscope and respond to verbal questions.</li><li>Speaking: Must be able to communicate clearly to patients in person and over the telephone.</li><li>Vision: Visual acuity adequate to perform job duties; including visual examination of patient and reading information from printed sources and computer screens.</li><li>Other: Requires frequent lifting and carrying items weighing up to 30 pounds unassisted, including assisting patients when required. Adequate physical ability including sufficient manual dexterity to perform requisite health care service. Requires frequent bending, reaching, repetitive hand movement, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift. Requires exposure to communicable diseases and/or bodily fluids.</li></ul>

HIGH COUNTRY COMMUNITY HEALTH

Blood Pressure

CPR Certification

Dental Hygiene

Healthcare

Healthcare Providers

Heavy Lifting

High School Diploma

Housekeeping/Cleaning

Infectious Diseases

Inventory Levels

Inventory Management

Laboratory

Manual Dexterity

Medications

Nutrition Therapy

Office Management

Oral Surgery

Order Supplies

Outpatient Care

Polishing

Preventative Maintenance

Preventive Medicine

Primary Care

Radiation Safety

Regulations

Regulatory Requirements

Safety/Work Safety

Sterilization

Team Player

Telephone Skills

Time Management

Vaccination

Willing to Travel

In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the "end of day" informational packet with information such as a list of the day's deposits, and other general tasks. Abilities: Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.

HOUR

Apply for Job Type: Full-timeDescription:
This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs.Job Duties for the Dental Receptionist:In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis.Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit.Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers.In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the "end of day" informational packet with information such as a list of the day's deposits, and other general tasks.In charge of keeping the office waiting area neat and tidy.Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension.Essential Job Responsibilities:• Schedules appointments for patients either by phone when they call in or in person after an office visit.
• Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns.
• Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule.
• Answer phones - schedule appointments, take messages for providers, take all Spanish calls.
• Sliding Fee calculation support and must adhere to the SFS policy guidelines.
• Scanning Lead
• Consult with office manager on any scheduling issues.
• Schedule NP appointments and others as needed.
• Confirmation calls.
• Maintain confirmed schedule.
• Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances.
• Lab Case schedule.
• Office supply order to office manager.
• Patient identity photo.
• Patient paperwork is updated as required.
• Document all conversations pertaining to treatment and complaints.
• Scheduling interpreter for Spanish patients.
• Other - assigned tasks per office manager's request.Requirements:Education: High school diploma.Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks.Other requirements: none.Performance Requirements:Knowledge:<ul><li>Knowledge of dental practice protocols related to scheduling appointments.</li><li>Knowledge of manual/computerized scheduling systems.</li><li>Knowledge of customer service principles and techniques.</li></ul>Skills:<ul><li>Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences.</li><li>Skill in maintaining master appointment schedule via manual or computerized means.</li><li>Skill in producing reports about appointment patterns as needed.</li></ul>Abilities:<ul><li>Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.</li></ul>Salary Description: $15-$17

Front Desk Receptionist (POOL)

Analysis Skills

Consulting

Customer Support/Service

Insurance

Insurance Claims

Multitasking

Practice Management Software

Reporting Skills

Systems Maintenance

Voice Mail

Essential Functions: Examines individuals requesting care, diagnoses their dental/oral conditions, prescribes and carries out, or directs others in carrying out, appropriate dental/oral treatment, or refers individuals for specialty consultation or treatment in conformance with approved clinical protocols and guidelines. Responsible for personal full compliance with all applicable federal, state, local and center rules, regulations, protocols and procedures governing the practice of dentistry and the clinical provision of dental care as well as those relating to, but not limited to, personnel issues, work place safety, public health and confidentiality.

DescriptionHigh Country Community Health offers General Dentists sign-on bonuses, competitive salaries, and assistance in student debt loan repayment through the National Health Service Corp.High Country Community Health integrated care services expand over four counties in the Blue Ridge Mountains and the foothills. These areas are rich with natural beauty, close community, and opportunities for healthy living. Outdoor recreational activities are endless; hiking in the spring, rafting in the summer, or winter skiing are examples of how each season contributes its own unique possibilities. The High Country is surrounded with vibrancy and HCCH is proud to call this area our home.POSITION TITLE: Staff DentistREPORTS TO: COOA full time exempt position responsible for providing clinical dental services and preventive dental care in a community health center setting.Essential Functions:<ul><li>Examines individuals requesting care, diagnoses their dental/oral conditions, prescribes and carries out, or directs others in carrying out, appropriate dental/oral treatment, or refers individuals for specialty consultation or treatment in conformance with approved clinical protocols and guidelines.</li><li>Records patient-dentist transactions as they occur in the patient's electronic dental record so that the dental record accurately and completely reflects the nature of the contact, the condition of the patient and the care or treatment provided. In addition the Staff Dentist shall complete referrals, data collections instruments and other records or paper works as shall be required from time to time by the organization.</li><li>Supervises the clinical work of the dental assistants and hygienists</li><li>Works collaboratively with the Dental Office Manager to maintain a full schedule</li><li>Educates individuals in the nature of oral health related conditions and in the general promotion of oral health related disease prevention.</li><li>Serves on the dental staff and other center committees as assigned.</li><li>Assists in the provision of continuing education, on-the-job training, and the orientation of community health center staff as requested.</li><li>Assists with designing, developing, and implementing appropriate Dental Department policies, protocols and procedures in partnership with the Dental Office Manager which are in compliance with the most current accepted professional standards.</li><li>Assists in the provision of technical assistance and health education to the community as requested.</li><li>Participates in short and long term program planning for the Dental Department and the agency, including development of goals and objectives.</li><li>Travels when necessary to fulfill the corporations needs and attends meetings as necessary to represent the corporation and/or the Dental Department.</li><li>Responsible for personal full compliance with all applicable federal, state, local and center rules, regulations, protocols and procedures governing the practice of dentistry and the clinical provision of dental care as well as those relating to, but not limited to, personnel issues, work place safety, public health and confidentiality.</li></ul>RequirementsEducation and Training:<ul><li>Graduation from an accredited dental school</li><li>Completion of an accredited general practice residency program is preferred</li><li>Knowledge of community health principles and practices preferred</li><li>Excellent interpersonal and written communication skills required</li><li>Ability to maintain appropriate clinical privileges required, hospital privileges preferred</li><li>FTCA coverage or private professional malpractice insurance obtainable</li></ul>Licensure and Credentials:<ul><li>Unrestricted license to practice dentistry in the State of North Carolina</li><li>Current CPR (BLS) certifications. ACLS preferred</li><li>North Carolina DEA registration</li><li>Medicare and Medicaid provider numbers</li></ul>Skills and Abilities:Requires a comprehensive knowledge of primary dental care in outpatient settings. Knowledge of the principles and practice of modern dentistry as related to community health organizationsTypical Physical Demands:Prolonged sitting or standing may be required. Those physical movements and the degree of mobility normally associated with the practice of primary care dentistry will be performed on a repetitive basis. The ability to distinguish letters and symbols, as well as the ability to utilize telephones, computer terminals, and copiers is required. Work under stressful conditions as well as irregular hours may be required. Frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations, radiation and other conditions common to a clinical environment may routinely be encountered.OSHA Blood Borne Pathogen Exposure Classification:Category IJob Class and Step Range:The center reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.

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