Bilingual Travel Agent (French) - Spotnana Trained MCIBilingual Travel Agent (French) - Spotnana TrainedDallas, TXMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Emergency Dispatch Center Supervisor - 3Rd Shift Kings IIIEmergency Dispatch Center Supervisor - 3Rd ShiftCoppell, TXServe as a driving force to help achieve "best in class" service levels by helping to identify areas of improvement and assisting in implementing new methods for providing effective solution. You provide coaching and feedback to agents and capturing feedback on the success of the team and the queue support to communicating with leadership and identify areas of improvement as well as reward and recognition opportunities.
Contact Center Quality Assurance Manager MCI CareersContact Center Quality Assurance ManagerDallas, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Contact Center Operations Supervisor MCI CareersContact Center Operations SupervisorDallas, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Contact Center Client Services Manager MCI CareersContact Center Client Services ManagerDallas, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Contact Center Manager MCI CareersContact Center ManagerDallas, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Contact Center Trainer MCI CareersContact Center TrainerDallas, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Acquisition Specialist - State Farm Agent Team Member David Peterson - State Farm AgentAcquisition Specialist - State Farm Agent Team MemberGrand Prairie, TXFull timeWe are seeking a motivated and professional Acquisition Specialist to support our licensed advisors by managing outbound and inbound outreach and scheduling qualified appointments. This role plays a critical part in maintaining a strong sales pipeline and ensuring advisors spend their time in high-value conversations.
Inside Sales Agent RenuityInside Sales AgentGrapevine, TexasAs a Inside Sales Agent , you’ll support homeowners as they explore remodeling projects—qualifying interest, setting appointments, and providing an exceptional first impression. Statewide Remodeling is a trusted leader in home improvement, helping homeowners upgrade their spaces with high-quality solutions and exceptional service.
HRBP- Contact Center Integrity Marketing GroupHRBP- Contact CenterDallas, TexasSupport business unit leadership with talent management initiatives, including annual performance management process, employee engagement, succession planning, development planning and/or tools to support continuous development of our people. Serve as the primary point of contact for Contact Center leadership and employees on Workforce Planning, Talent Development, Employee Relations, Performance Management, as well as providing situational guidance.
Hrbp- Contact Center Integrity Marketing GroupHrbp- Contact CenterDallas, TXLet's talk job responsibilities: Serve as the primary point of contact for Contact Center leadership and employees on Workforce Planning, Talent Development, Employee Relations, Performance Management, as well as providing situational guidance. Support business unit leadership with talent management initiatives, including annual performance management process, employee engagement, succession planning, development planning and/or tools to support continuous development of our people.
Contact Center Administrator (On-Site) NewRezContact Center Administrator (On-Site)Coppell, TXAs a Contact Center Administrator, you will provide day-to-day administration and support to analyze, troubleshoot, and develop operational functions of the RingCentral Contact Center platform that include the NICE In-Contact Proactive XS predictive dialer, ACD blending, Omnichannel functions and IVR scripting. The position is responsible for developing a deep and comprehensive understanding of multiple platforms including predictive, preview and automatic outbound dialing applications, inbound ACD (automatic call distribution), Omnichannel communication, call list management and testing compliance.
Collection Agent Southwest Recovery Services LLCCollection AgentAddison, TXDue to rapid expansion, our agency in Addison has immediate openings for experienced and proven agency collectors. Liberal PTO and excellent health, dental and vision benefits provided after 90 days.
Licensed P&C Insurance Agent Openings (Full-Time) MCILicensed P&C Insurance Agent Openings (Full-Time)Dallas, TXMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Customer Service Agent | Part- Time Empire Auto PartsCustomer Service Agent | Part- TimeDallas, TexasProduct Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.
Customer Service Agent Empire Auto PartsCustomer Service AgentDallas, TexasAs appropriate, highlight Empire’s advantages versus competitors, such as high part availability, easy ordering (online/phone/fax), frequent deliveries, and streamlined returns. Processes order requests using company systems; reviews and confirms online orders as needed and process returns and exchange requests.
Client Support Agent Roth Staffing CompaniesClient Support AgentIrving, Texas$19–$21.86 / hourClient Support Agents are the frontline voice, delivering fast, accurate, and empathetic support to mortgage lenders using our tri-merge and mortgage origination products. Provide outstanding phone and case support to clients, maintaining service level targets (80/30) and an average handle time of ~6 minutes, including after-call work.
Inside P&C Insurance Agent Orion180 Insurance ServicesInside P&C Insurance AgentIrving, TexasConsult, Qualify & Close: Engage warm inbound and outbound leads (absolutely no cold calling ), uncover coverage needs through strategic discovery, and guide clients to the right coverage using our proprietary MY180 platform. Own the Full Sales Cycle: Serve as a trusted advisor from initial contact to policy issuance, leading clients comprehensively through the quoting and binding process while ensuring they are fully informed about coverage options, policy terms, exclusions, and subsequent steps.
NewTechnical Support Agent Amg Technology Investment GroupTechnical Support AgentEuless, TexasWe are a Hudson Oaks, Texas-based Internet Service Provider (ISP) delivering High Speed Internet and Voice Services throughout multiple states to residential, business, K-12 Education and government customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering an overall customer experience that our competitors simply cannot match.
Monitoring and Response Agent Allied UniversalMonitoring and Response AgentRichardson, TexasFull timeWe integrate state-of-the-art technology with physical security to protect our clients and communities, harnessing tools like electronic access control, video surveillance, and alarm monitoring, alongside emergent innovations such as robotics, drones, and augmented technology. The primary function of the Security Intervention Specialist is to monitor surveillance cameras and alarm monitoring systems, respond to event-driven alarms in a timely and effective manner, and document any activity and contact support systems in the event of an emergency.