They understand how customers build, release, integrate, secure, and protect business-critical platforms, connect those realities to measurable outcomes, and communicate with equal credibility across administrators, developers, architects, security and compliance leaders, and executives. Working depth in at least one relevant domain: Salesforce; MuleSoft, APIs, or enterprise integration; software delivery, DevOps, CI/CD, or version control; application and data security; backup and recovery; security posture; or risk and compliance.