The role executes customer success and commercial engagement plans for VIP, key strategic, and regional customer portfolios, builds and maintains relationships with existing customers, and partners cross-functionally to improve EETC, protect revenue, retain critical accounts, and make TE easier to do business with. You will be accountable for day-to-day people leadership, customer coverage discipline, escalation governance, business review execution, and alignment between customer requirements and internal teams across Sales, Customer Care, Product Management, Supply Chain, Operations, Quality, and Engineering.