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If you're an experienced dispatcher who thrives in a fast-paced environment, knows how to juggle schedules without dropping the ball, and takes pride in keeping technicians productive and customers informed-this is a role where you'll actually be valued. At Jay's Heating, Air & Plumbing, dispatch isn't just answering phones-it's the heartbeat of our operation.

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HVAC Dispatcher$19-22/hr Keep the Field Running Smoothly-Without the ChaosIf you're an experienced dispatcher who thrives in a fast-paced environment, knows how to juggle schedules without dropping the ball, and takes pride in keeping technicians productive and customers informed-this is a role where you'll actually be valued.At Jay's Heating, Air & Plumbing, dispatch isn't just answering phones-it's the heartbeat of our operation.Why Join Jay's?<ul><li style="line-height:normal">Stable, Family-Owned Company (Since 2005)</li><li style="line-height:normal">Strong Reputation - Thousands of 5-star reviews across platforms</li><li style="line-height:normal">Monday-Friday Schedule - No nights or weekends</li><li style="line-height:normal">Full Benefits Package<ul><li style="line-height:normal">Company-paid medical & life insurance</li><li style="line-height:normal">Dental & vision options</li><li style="line-height:normal">401(k) with company match</li><li style="line-height:normal">Paid holidays + PTO</li></ul></li><li style="line-height:normal">Growth Opportunities - We promote from within</li><li style="line-height:normal">Team-Oriented Culture - Supportive, organized, and professional</li></ul>Hours: Tuesday - Saturday; 10:00am - 7:00pm (remote capability)What You'll Do<ul><li style="line-height:normal">Manage and optimize daily schedules for service technicians</li><li style="line-height:normal">Dispatch calls efficiently based on priority, location, and skill set</li><li style="line-height:normal">Coordinate return visits and ensure parts/jobs are properly staged</li><li style="line-height:normal">Keep customers informed on arrival times and schedule updates</li><li style="line-height:normal">Maintain accurate customer and job data in the system</li><li style="line-height:normal">Support technicians with job details, quotes, and communication</li><li style="line-height:normal">Assist with parts ordering, POs, and coordination with internal teams</li></ul>What We're Looking For<ul><li style="line-height:normal">3+ years of dispatching, scheduling, or coordination experience (HVAC or home services preferred)</li><li style="line-height:normal">Strong organizational and multitasking skills in a fast-paced environment</li><li style="line-height:normal">Clear, professional communication with both customers and field teams</li><li style="line-height:normal">Ability to problem-solve and adjust quickly when schedules change</li><li style="line-height:normal">Comfortable using dispatching software, Microsoft Office, and web-based systems</li><li style="line-height:normal">Geographic awareness and ability to route efficiently</li><li style="line-height:normal">Detail-oriented and accountable-you own your role</li></ul>

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HVAC Dispatcher Jay’s Heating, Air & Plumbing

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