OTHER

FEED

UNKNOWN

Summary:
This position answers emergency telephones, dispatches ambulances, and takes control of an emergency scene until Emergency Medical Services (EMS) personnel arrive. Completes billing forms, maintains computer logs, arranges air flights, and coordinates fire and police assistance and advanced life support intercepts.  

Responsibilities:
(40%)* Receives incoming emergency ambulance requests. Dispatches ambulances to emergency and non-emergency situations.  (30%)* Determines the need for police and/or fire-rescue assistance and contacts the appropriate law enforcement agency.  (30%)* Maintains daily computer logs for both Gladwin and Midland EMS. Maintains daily computer statistics for Gladwin and Midland. OTHER DUTIES AND RESPONSIBILITIES:Completes all billing forms using proper codes and obtaining any additional information needed.  Receives and schedules non-emergency transfers. Maintains adequate coverage for both Midland and Gladwin departments by shifting vehicles.  Determines and coordinates Advanced Life Support (ALS) and helicopter intercepts.  Takes control of scene via telephone giving pre-arrival emergency medical directions to family, patient, or bystanders.  MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures:
BLS - Basic Life SupportRequired Equivalent Experience - Within 1 month of hire or transfer EMT-B - EMT BasicPreferred Equivalent Experience - Preferred knowledge of basic life support and emergency medicine as normally acquired through completion of Basic EMT program. EMT-S - EMT SpecialistPreferred Equivalent Experience -  

Required Education:
High School Diploma or GED Equivalent Experience:  One year field experience is preferred. 911 Dispatch course offered by the county will be required within 90-days of hire or transfer to the position.   

Other Information:
EXPERIENCE, TRAINING AND SKILLS:Require knowledge of basic life support and emergency medicine as normally acquired through completion of Basic EMT program and licensing and prefer 1 year field experience is preferred.  Completion of training program within departmental orientation to obtain certification as an Emergency Medical Dispatcher. Ability to work independently to produce desired results. Interpersonal skills needed to communicate successfully with individuals and groups and to communicate ideas and concepts in a clear and understandable manner. Geographical skills needed to read maps and to take and give directions. Mandatory tuberculosis (TB) testing must be done annually. Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan. PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.  Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.  Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.  Some exposure to blood borne pathogens and other potentially infectious material.  Must follow MyMichigan Health bloodborne pathogen and TB testing as required.  Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling.  May require repetition of these movements on a regular to frequent basis.  Physical Demand Level: Sedentary.  Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.

Equivalent Experience and Other Comments (Education):
  

Other Comments:

MyMichigan Health

Emergency Med Serv Dispatcher

Advanced Life Support (ALS)

Ambulance Services

Basic Life Support (BLS)

Billing Records

Computer Maintenance

EMT-Paramedics

Emergency Care

Emergency Medicine

Firefighting

High School Diploma

Interpersonal Skills

Law Enforcement

Microsoft Windows Operating System

Multitasking

OSHA

Pathogens

Statistics

Telephone Skills

Training Program

[AW]-iCims

30%)* Performs appropriate tasks on computer systems including order entry (RIS and Cerner), and film management functions (RIS) and PACS. Responsibilities: (50%)* Coordinates patient flow through all transportation services and radiology services by scheduling and dispatching.

Summary:
This position is responsible for the patient flow throughout radiology/transportation services. This involves dispatch, answering phones calls, taking messages and relaying them appropriately. Appropriate routing of paperwork and requisition for patient care is essential.

Responsibilities:
(50%)*   Coordinates patient flow through all transportation services and radiology services by scheduling and dispatching.  (30%)*   Performs appropriate tasks on computer systems including order entry (RIS and Cerner), and film management functions (RIS) and PACS. Monitors nurse call system for discharges.  (20%)*   Process telephone calls for messages; transport needs, prep instructions, and service coordination with appropriate follow through. OTHER DUTIES AND RESPONSIBILITIES: Problem resolution, trouble shooting of systems and processes, training others, and maintaining skills.  MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.  An employee may be required to participate in further learning opportunities offered by MyMichigan Health.  All other duties as assigned.  

Certifications and Licensures:
Required: TEAM ADVANCED: Techniques for Effective Aggression Mgt Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)   

Required Education:
High School Diploma or GED 

Other Information:
EXPERIENCE, TRAINING AND SKILLS: Basic knowledge of personal computer for inputting patient data.  Organizational and time management skills needed to prioritize daily workload.  Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.  Mandatory Occupational Safety and Health Administration (OSHA) training must be done annually according to the Exposure Control Plan.   Knowledge of radiology practices, policies, and procedures and medical terminology as normally acquired through 1-year experience working in a Medical Center or similar setting preferred.  One (1) year experience in patient transport/care and dispatch services preferred.  PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.  Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.  Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.  Some exposure to blood borne pathogens and other potentially infectious material.  Must follow MyMichigan Health bloodborne pathogen and TB testing as required.  Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling.  May require repetition of these movements on a regular to frequent basis.  Physical Demand Level: Sedentary.  Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs. 

Equivalent Experience and Other Comments (Education):
   

Other Comments:

Patient Transport Dispatcher

Call Monitoring

Cerner

Computer Systems

Data Entry

Establish Priorities

Follow Through

Medical Terminology

Medical Treatment

Nursing

Order Processing

PC (Personal Computer) Systems

Patient Care

Picture Archiving and Communication System (PACS)

Radiology

Radiology Information System (RIS)

Time Management

Follows established safety procedures: patient identification, safe transfers, prepares and maintains O2, Follows universal precautions, assures transport devices are cleaned between each transport, maintains confidentiality and documents on medical record. Summary: This position is responsible for the transportation of patients, equipment, specimens, medical records and miscellaneous items throughout the entire medical center campus.

Summary:
This position is responsible for the transportation of patients, equipment, specimens, medical records and miscellaneous items throughout the entire medical center campus. Employees are responsible for dispatching and prioritizing runs. They transport preoperative and postoperative patients to and from the operating room. These employees keep track of their daily statistics and finalize report at end of the month.

Responsibilities:
(50%)*  Transport patients throughout the medical center including occasional ones to Riecker Surgery Center, Campus Ridge or Women’s Center. Transports pre- and post-op patients to and from operating room and PACU. Discharges patients.  (25%)*  Transports supplies, equipment, specimens, medical records throughout the medical center including Riecker Surgery Center.  (25%)*  Works as dispatcher and prioritizes runs based on patient needs. Utilizes good communication skills. OTHER DUTIES AND RESPONSIBILITIES: Performs tasks on computer.  Records daily and monthly stats.  In the performance of the regular job duties, it is appropriate for this job code to have access to the medication room and supply room for the purpose of stocking. Follows established safety procedures: patient identification, safe transfers, prepares and maintains O2, Follows universal precautions, assures transport devices are cleaned between each transport, maintains confidentiality and documents on medical record.  MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.  An employee may be required to participate in further learning opportunities offered by MyMichigan Health.  All other duties as assigned. 

Certifications and Licensures:
Required: BLS: Basic Life Support Equivalent Experience: Within 1 month of hire or transfer  Required: TEAM ADVANCED: Techniques for Effective Aggression Mgt Equivalent Experience: Within 6 months of hire or transfer (Employees who are in this position on or before 12/31/2023 will have 24 months to complete this certification)  

Required Education:
High School Diploma or GED 

Other Information:
EXPERIENCE, TRAINING AND SKILLS:  Computer knowledge required.  Ability to communicate successfully with patients, family and staff required.  Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.  Organizational skills/computer skills required, ability to prioritize preferred.  Quality customer service skills required, excellent customer relation skills preferred.  PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s).Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material.  Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.Overall dexterity is required including handling, reaching, grasping, fingering and feeling.  May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Heavy.  Must be able to occasionally (0-33% of the workday) lift or carry 51-100 lbs., frequently (34-66% of the workday) 50 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls and constantly (67-100% of the workday) 20 lbs.  

Equivalent Experience and Other Comments (Education):

Dispatcher Jobs in Mount Pleasant, MI

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Dispatcher Jobs in Mount Pleasant, MI

Emergency Med Serv Dispatcher MyMichigan Health

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