Ability to provide advice to operations and sales personnel regarding applicable law, including the Internal Revenue Code, Employee Retirement Income Security Act of 1974 (ERISA), Department of Labor (DOL) and Treasury regulations, potential prohibited transactions and available exemptions. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.