UNKNOWN

FEED

Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc. Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available.

Reports to: Store (Brand) ManagerLocation: On-site Store LocationAre you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor’s Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams.About us:Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:Vision: Modernizing the eye care experience for all peopleMission: Making eye care easyValues: iCARE<ul><li>Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.</li><li>Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.</li><li>Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.</li><li>Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.</li><li>Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.</li></ul>Why join our winning team?<ul><li>We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers.</li><li>We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.</li><li>Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.</li><li>Paid time off that increases with seniority</li><li>Professional development and promotion opportunities</li><li>Employee recognition programs</li><li>Employee Assistance Program (EAP)</li><li>Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!</li><li>We offer competitive variable compensation opportunities and commission on sales.</li><li>Work with an amazing team!</li></ul>Duties & Responsibilities:<ul><li>Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available. Answer customers' inquiries and gather necessary information to facilitate sales.</li><li>Foster a strong partnership between the retail team and professional services.</li><li>Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc.</li><li>Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.</li><li>Ensure brand standards by performing basic housekeeping duties when necessary.</li><li>Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.</li><li>Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.</li><li>Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.</li><li>Other duties as assigned and required</li></ul>Key Qualifications <ul><li>You have a high school diploma or equivalent.</li><li>You have 2+ years of experience delivering outstanding customer service to patients and/or customers.</li><li>You have the skills necessary to communicate effectively with a diverse group of people.</li><li>You implement active listening, build rapport, and empathize with the patients.</li><li>You remain proactive and execute problem solving skills to address potential patients’ concerns or rebuttals.</li><li>You have a collaborative spirit, while building respectful and cordial relationships with your team and patients.</li><li>You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.</li><li>You have a passion for customer satisfaction and maintain a positive demeanor.</li></ul>Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Stanton Optical may be a new company, but its roots reach much deeper. During our past 30-year experience in the optical industry, we achieved enormous success by founding and growing a 200 million dollar optical empire with over 100 locations. We now bring this tradition of success to you in our new company. Using these past achievements and by employing future industry standards, Stanton Optical delivers an unprecedented shopping experience for all our customers. What makes Stanton Optical stand out from the rest? It is our drive to provide you, time and time again, with the best products, services, and knowledge. Our ultimate goal is to make you a fully satisfied customer each and every time you step through our door, and we take that job very seriously. At Stanton Optical, you’re not just a dollar amount; you’re our guest. As such, you will be treated with the utmost honesty and respect. From the moment you step in through the doors to the moment you walk out, we guarantee that you will love your experience with us. Our service to you is not driven by mere profit, but the desire to give you exactly what you were looking for. At Stanton Optical, we carry the latest and best lines of products, but more importantly, they are affordable. Other stores may make you wait for your glasses to ship in from a remote location. We, on the other hand, make your glasses on site so that you can walk out satisfied. Best of all, this fast and customized production won’t cost you a penny more. Another added benefit is our convenient, independent locations. Instead of fighting through mall traffic or driving a mile out for a parking space, you can come to our free-standing stores in leisure. Every aspect of Stanton Optical has been designed with your needs and satisfaction in mind. My name is on the store, and I personally guarantee that once you come to Stanton Optical, you will find your store for life, and we will win you as a customer for life. I look forward to seeing you. Founder Daniel Stanton

Stanton Optical

Doctor's Technician

Brand Management

Clinical Medicine

Communication Skills

Customer Satisfaction

Customer Service Evaluation

Customer Support/Service

Employee Assistance Plan

Establish Priorities

Housekeeping/Cleaning

Laboratory

Maintain Compliance

Optics

Problem Solving Skills

Process Improvement

Promotional Products

Resolve Customer Issues

Retail

Sales

Stereo Vision

Team Player

Time Management

Time Tracking

clearcompany

With over a decade of expertise, Physicians Eyecare Group is focused on enhancing the eye care experience for both patients and doctors. Our mission is to make eye care easy by prioritizing patient needs through innovative solutions, cutting-edge technology, and a human approach.

YEAR

Optometrist Opportunity with Physicians Eyecare Group Location: In-StoreSalary Range: Up to $200,000+ (location dependent) Why Join Physicians Eyecare Group? Join a dynamic team of eye care professionals committed to making eye care easy and accessible for all. We combine clinical excellence with innovative patient-centered solutions, supported by a streamlined, fast, and friendly experience. When you become part of our team, you’ll enjoy:<ul><li>Competitive Compensation: Enjoy a strong salary with daily bonus potential.</li><li>Comprehensive Benefits for Full-Time: Medical, dental, 401(k), disability insurance, paid time off, and more.</li><li>Work-Life Balance: Work stays at the office—no on-call hours.</li><li>Supportive Team Environment: Collaborate with a dedicated store team that enhances the patient's experience and reduces administrative tasks.</li><li>Flexibility: Full-time and part-time roles are available, with the option to work in any of our 26 state locations.</li><li>Centralized Support: Our best-in-class support center allows you to focus on patient care.</li><li>Opportunities for Growth: Monthly peer meetings, CE reimbursement (select locations), and community outreach opportunities.</li></ul>Who We Are Looking For: <ul><li>Licensed Doctor of Optometry (OD): Licensed in the practicing state, and open to additional licensure as needed.</li><li>Dynamic & Adaptable: Thrives in a fast-paced, evolving environment.</li><li>Patient-Centered: Passionate about delivering the best eye care solutions with a human touch.</li><li>Brand Ambassador: Represents our values within the organization and in the community.</li><li>Driven by Excellence: Maintains high standards and a commitment to going above and beyond.</li></ul>Your Role: <ul><li>Conduct comprehensive eye exams using innovative technology, both onsite and through our patented hybrid platform.</li><li>Diagnose ocular conditions and create personalized treatment plans.</li><li>Educate patients on preventative eye care, including the importance of:</li><li>Regular annual eye exams</li><li>Sun protection for eye health</li><li>Proper contact lens care and wearing current prescription glasses</li><li>Maintain all necessary state licensure and malpractice insurance.</li></ul>Who We Are: With over a decade of expertise, Physicians Eyecare Group is focused on enhancing the eye care experience for both patients and doctors. We emphasize our values of Integrity, Collaboration, Accountability, Respect, and Empowerment to ensure the highest level of care. Our purpose-driven decisions aim to modernize eye care, making it accessible and affordable to all.Join a Purpose-Driven Team Our mission is to make eye care easy by prioritizing patient needs through innovative solutions, cutting-edge technology, and a human approach. With a commitment to clinical excellence and best-in-class support, we’re here to empower our optometrists and improve the patient experience.Ready to make a difference? Join Physicians Eyecare Group today!Physicians Eyecare Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

Physicians Eye Care Group

Optometrist - Doctor of Optometry (Employee)

Administrative Skills

Eye Diseases/Disorders

Identify Issues

Insurance

Leading Edge Technology

On Call

Optometry

Patient Care

Patient Education

Physician Credential

Preventive Medicine

Quality of Care

Reimbursement

Treatment Plan

ADAPTED_NOW

Reporting to the Region President, the Market Physician Executive (MPE) is a key clinical leader within Monogram Health who contributes to the development and oversight of clinical strategies, policies, programs, processes, protocols, guidelines, and operations that drive improved patient health outcomes within the market. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

<h3>Position: Market Physician Executive (MPE)</h3>Monogram Market Physician Executive (MPE) are mission driven physician leaders who are dedicated to improving the well-being, quality of life, and health outcomes for our patients. The MPE will lead our in-home multi-specialty polychronic care model in an assigned market. Each market is comprised of 5-10 practices led by local advanced practice providers (APP), registered nurses(RN), licensed clinical social workers (LCSW), and pharmacists (PharmD). The MPE will collaborate with Monogram Health’s Multi[1]Specialty Platform to leverage employed specialists to deliver in-home specialty care. Monogram Health deploys a proven risk[1]based model to ensure health equity and health equality leveraging proprietary next generation AI algorithms to predict the appropriate level of care. Aligning with the quadruple AIM, the MPE will focus to improve patient experience, population healthoutcomes, provider satisfaction and lower costs. The primary goal of each MPE to deliver exceptional outcomes through disease detection and evidence based clinical pathways and disease treatment.Reporting to the Region President, the Market Physician Executive (MPE) is a key clinical leader within Monogram Health who contributes to the development and oversight of clinical strategies, policies, programs, processes, protocols, guidelines, and operations that drive improved patient health outcomes within the market. The MPE oversees the daily clinical and business operations through delivery of direct patient care, care management services, social worker support and pharmacy services within the market. In support of the advance practice providers the MPE is expected to review and approve care plans and direct the treatment plans for our patients. The MPE will collaborate with community physicians, facilities, and partners in peer to peer and direct patient care decision making.<h4>Roles and Responsibilities</h4><h5>Clinical Guidelines Execution – 25%</h5><ul><li>Know, understand, and deliver on Monogram Health’s proprietary evidenced based clinical pathways.</li><li>Ensure adherence to established clinical guidelines and Monogram Model of Care.</li><li>Review and approve APP, RN, SW and PharmD plans of care.</li><li>Appropriate and timely patient document within Salesforce and Athena clinical activities, interventions, and tasks.</li><li>Review, approve and co-sign APP encounters.</li><li>Clinical and Operations Performance and Quality Improvement – 25%</li><li>Overall accountability for reducing total cost of care and Medical Loss Ratio.</li><li>Responsible for clinical outcomes to include, but not limited to, clinical interventions closure, inpatient/outpatient</li><li>utilization, pharmacological prescribing and therapy management, multi-specialty platform and HEDIS/Gap Closure</li><li>Actively lead daily high risk and concurrent review rounds.</li><li>Direct supervision of front line clinical and operations team members.</li><li>Oversee and delegate operational responsibility to Market Manager, to deliver on daily operations, such as patient engagement, scheduling, administrative oversight, strategic implementations, and P&L management.</li><li>Regularly assess and present market performance and outcomes to Executive and Senior Leaders .</li></ul><h5>Patient Care and Treatment – 25%</h5><ul><li>Provide direct and indirect patient care (including diagnosis and treatment of disease).</li><li>Engage with patients on treatment plans, community provider collaboration, and direct evidence-based care pathways.</li><li>Conduct Peer to Peers with community, facility, and health plan partners.</li><li>Order labs, referrals, and complete actions to drive patient outcomes, close care gaps, and Clinical Intervention closure.</li></ul><h5>Population Health Management (PHM) – 20%</h5><ul><li>Provide clinical guidance and direction to Market teams to drive Population Health Management activities, including</li><li>identifying and intervening on High-Risk Patients, formulating strategies to reduce admissions/readmissions, complete</li><li>quality post hospital discharge visits, and improving the quality of visits.</li><li>Collaborate with Medical Economics, Finance and other stakeholders to root cause and action against utilization trends impacting care and outcomes.</li><li>Present and guide population health strategies in clinical and operational meetings.</li><li>Conduct patient reviews to target high utilizers, high risk and high opportunity patients and patient cohorts.</li></ul><h5>Miscellaneous – <5%</h5><ul><li>Participate in Monogram On-Call activities Needs will vary; 7 days on call minimum once/quarter.</li><li>Provide coverage for other MPEs, during PTO or vacancy, as needed.</li></ul><h4>Position Requirements</h4><ul><li>Must be willing and able to obtain hospital privileges at required facilities.</li><li>This position will be remote within the designated market with occasional in-home patient treatment visits and occasional domestic travel.</li><li>Demonstrated experience applying evidence based clinical criteria.</li><li>Experience in renal care and geriatrics.</li><li>Strong management and communication skills.</li><li>Active, unrestricted state medical license required in each state within the market.</li><li>Experience with high need Medicare Advantage and managed Medicaid populations.</li><li>Experience with NCQA, HEDIS, Medicaid, Medicare, quality improvement, medical utilization management, and risk adjustment.</li><li>Current state medical license without restrictions to practice and free of sanctions from Medicaid or Medicare. Willingness to become licensed in multiple states.</li><li>MD (Medical Doctor) or DO degree from an accredited medical school.</li><li>BC or BE in an ACGME approved specialty such as Nephrology, Internal Medicine, Family Practice, Emergency Medicine,</li><li>Critical Care, Cardiology, Endocrinology, Hepatology, or Geriatrics.</li></ul><h4>Benefits</h4><ul><li>Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts</li></ul><ul><li>Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources</li><li>Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave</li><li>Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts </li></ul><h4>About Monogram Health:</h4>Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, an

Doctor Jobs in Concord, TN

Resume Resources

Similar Job Searches

Get noticed by top employers!

Doctor Jobs in Concord, TN

Doctor's Technician Stanton Optical

Optometrist - Doctor of Optometry (Employee) Physicians Eye Care Group

Market Physician Executive (MPE) Monogram Health

Resume Resources

Similar Job Searches