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Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information about available products and services. At Physicians Eyecare Group, our Doctor Technician's carefully orchestrate an efficient flow and transition from our Clinical services team to the retail team.

Location: On-site Store LocationAre you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Physicians Eyecare Group, our Doctor Technician's carefully orchestrate an efficient flow and transition from our Clinical services team to the retail team. In this position, you will provide outstanding customer service to all patients while fostering a strong partnership to ensure an exceptional customer experience. About us:At Physicians Eyecare Group we bring over a decade of expertise in the optometry industry. Our industry-leading support center has helped us to provide quality eye care to our patients, in a fast, friendly, and affordable way. Allowing for a focus on delivering the best experience for our patients in every moment and at every touchpoint.Why join our winning team?<ul><li>We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.</li><li>Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.</li><li>Paid time off that increases with seniority</li><li>Professional development and promotion opportunities</li><li>Employee Assistance Program (EAP)</li><li>We offer competitive variable compensation opportunities and commission on sales.</li><li>Work with an amazing team!</li></ul>Physician Eyecare Group Clinical Duties<ul><li>The Physician Eyecare Group (PEG) provides all clinical services for a store, and PEG doctors provide supervision, direction and guidance to the Doctor’s Technicians to regarding but not limited to Diagnostic Pre-Testing, and Digital Refraction, Contact Lens care and executing all PEG clinical standards.</li><li>Meet all training guidelines, procedures, protocols, and certification requirements and clinical standards developed by the Physician Eyecare Group.</li><li>The role will also require this person to communicate effectively with the supervising PEG physician for all direction and guidance with regards to patient care within their store.</li><li>Achieve desired daily/weekly/monthly/quarterly PEG goals.</li></ul>Operational Duties <ul><li>Deliver an outstanding patient experience, collaborating with other team members to accomplish store goals, clinical metrics and initiatives.</li><li>Greet our patients as they enter the store, identify patients' needs to ensure an easy and memorable experience while providing information about available products and services.</li><li>Answer customers' inquiries and gather necessary information to ensure a positive experience. </li><li>Schedule and confirm appointments</li><li>Assist with patient complaint resolution and inform the status of pending orders; ensure all patient expectations are met.</li><li>Ensure brand standards by performing basic housekeeping duties when necessary.</li><li>Maintain patient records confidential and secure in accordance with HIPAA requirements.</li><li>Other duties as assigned and required.</li></ul>Key Qualifications <ul><li>You have a high school diploma or equivalent.</li><li>You have 2+ years of experience delivering outstanding customer service to patients and/or customers.</li><li>You have the skills necessary to communicate effectively with a diverse group of people.</li><li>You have a passion for customer satisfaction and maintain a positive demeanor.</li><li>You remain proactive and execute problem solving skills to address potential patients’ concerns or rebuttals.</li><li>You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.</li><li>You have schedule flexibility? Work hours will be determined based on business needs</li><li>You enjoy working with technology and are curious about current innovations</li><li>Optical experience is a plus.</li></ul>Physicians Eyecare Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@nowoptics.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Physicians Eye Care Group

Doctor's Technician (PEG NC)

Calendar Management

Clinical Medicine

Clinical Practices/Protocols

Communication Skills

Customer Experience

Customer Satisfaction

Customer Support/Service

Employee Assistance Plan

Establish Priorities

HIPAA (Health Insurance Portability and Accountability Act)

Housekeeping/Cleaning

Medical Records

Metrics

Multitasking

Needs Assessment

Optometry

Patient Care

Problem Solving Skills

Process Improvement

Record Keeping

Resolve Customer Issues

Retail

Sales

Team Player

clearcompany

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U.S. News & World Report has named UNC Health Southeastern a 2026 High Performing Hospital for Maternity Care and a Maternity Care Access distinction that recognizes quality care provided to regions that, if not for our award-winning hospital, would be maternity deserts. UNC Health Southeastern, in partnership with UNC Health Medical Group, is actively recruiting a full-time Obstetrics and Gynecology physician to join our dynamic and growing practice in Lumberton, North Carolina.

DescriptionNEWLY ENHANCE RURAL COMPENSATION & INCENTIVE PACKAGE! OB/GYN Opportunities with UNC Health Southeastern in Lumberton, NC UNC Health Southeastern, in partnership with UNC Health Medical Group, is actively recruiting a full-time Obstetrics and Gynecology physician to join our dynamic and growing practice in Lumberton, North Carolina.  U.S. News & World Report has named UNC Health Southeastern a 2026 High Performing Hospital for Maternity Care and a Maternity Care Access distinction that recognizes quality care provided to regions that, if not for our award-winning hospital, would be maternity deserts.  Our well-established, compassionate care team includes: <ul><li>6 board-certified OB/GYN physicians </li><li>1 GYN-only physician </li><li>6 certified nurse midwives </li><li>3 nurse practitioners </li><li>Supported by a dedicated and experienced clinical and administrative staff. </li></ul>We take pride in our collaborative, team-based approach to care, serving a culturally diverse patient population. We welcome both experienced physicians and new graduates to apply. Practice Highlights <ul><li>Lucrative base salary, enhanced for rural location, plus RVU-based production incentives and quality bonuses</li><li>Attractive rural incentives including monthly residency stipend, loan repayment/retention bonus, signing bonus, and relocation</li><li>Collegial group of experienced physicians and advanced practice providers committed to mentoring and teamwork </li><li>Single office location in Lumberton; deliveries and surgeries performed at UNC Health Southeastern </li><li>4.5-day workweek with an average of 22 patients per day in clinic </li><li>Call schedule: 1:5 to 1:6 with home call and midwives taking first call </li><li>Dedicated OR block time and access to da Vinci Xi robotic surgery system </li><li>EPIC electronic medical record system </li><li>Medical Student, Resident and APP teaching opportunities available</li><li>Relocation assistance </li><li>Sign-on bonus </li><li>CME allowance: 5 days and $3,000 </li><li>Generous time off: 37 - 45 days of vacation (increases with years of service) </li><li>Paid parental leave </li><li>Medical, dental, vision insurance</li><li>Malpractice coverage </li><li>Retirement plans (403(b) and 457(b)) with employer match </li></ul>Health System Highlights <ul><li>337 bed community hospital with a strong reputation for quality care </li><li>Over 1,200 births annually </li><li>Brand-new, state-of-the-art Labor & Delivery unit opened in November 2024 </li><li>Newly renovated outpatient office space opened in December 2024 </li><li>Level II NICU with 24/7 in-house Neonatology coverage </li><li>Active residency programs in Emergency Medicine, Family Medicine, and Internal Medicine </li><li>Fellowship programs:  Cardiology; Primary Care Sports Medicine fellowship in development </li></ul>Location Highlights – Living in Lumberton, NC <ul><li>Affordable cost of living with a range of housing options </li><li>Home to and near UNC Pembroke and Robeson Community College </li><li>Enjoy mild winters and a temperate climate year-round </li><li>Access to outdoor recreation, including lakes, rivers, golf courses, and nature trails </li><li>Cultural attractions and local wineries </li><li>Conveniently located near beaches and the mountains for easy weekend getaways </li><li>Rich cultural diversity and a welcoming community </li></ul>Candidate Requirements <ul><li>MD or DO with eligibility for medical licensure in North Carolina </li><li>Board Certified or Board Eligible in Obstetrics and Gynecology </li><li>Excellent clinical and communication skills </li><li>Commitment to providing patient-centered, team-based care </li></ul>Join a supportive, mission-driven team that is passionate about delivering exceptional women’s healthcare. If you're looking for a rewarding opportunity in a welcoming community with a strong network of support—we'd love to hear from you. CONTACT Cindy Leonard | Network Physician Recruiter P (984) 974-4667 cindy.leonard@unchealth.unc.eduKey Words: OBGYN Hospitalist, OB Hospitalist, OB/GYN, OB-GYN, Obstetrics, Gynecology, Physician, Medical Doctor, MD, Doctor of Osteopathic Medicine, DO <h3></h3>Legal Employer: NCHEALTHEntity: UNC Physicians Network Organization Unit: UNC Health Womens Services at Southeastern Health Park Work Type: Full Time Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of Job: US:NC:LumbertonExempt From Overtime: Exempt: Yes Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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Doctor's Technician (PEG NC) Physicians Eye Care Group

Obstetrics & Gynecology (OBGYN) Physician (MD/DO) - UNC Health Southeastern UNC Health Care System

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