UNKNOWN

FEED

Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc. Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available.

HOUR

Reports to: Store (Brand) ManagerLocation: On-site Store LocationAre you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor’s Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams.About us:Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:Vision: Modernizing the eye care experience for all peopleMission: Making eye care easyValues: iCARE<ul><li>Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.</li><li>Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.</li><li>Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.</li><li>Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.</li><li>Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve. 
	Salary range:$16 to $18/hr</li></ul>Why join our winning team?<ul><li>We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation’s top optical retailers.</li><li>We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.</li><li>Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.</li><li>Paid time off that increases with seniority</li><li>Professional development and promotion opportunities</li><li>Employee recognition programs</li><li>Employee Assistance Program (EAP)</li><li>Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!</li><li>We offer competitive variable compensation opportunities and commission on sales.</li><li>Work with an amazing team!</li></ul>Duties & Responsibilities:<ul><li>Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available. Answer customers' inquiries and gather necessary information to facilitate sales.</li><li>Foster a strong partnership between the retail team and professional services.</li><li>Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc.</li><li>Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.</li><li>Ensure brand standards by performing basic housekeeping duties when necessary.</li><li>Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.</li><li>Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.</li><li>Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.</li><li>Other duties as assigned and required</li></ul>Key Qualifications <ul><li>You have a high school diploma or equivalent.</li><li>You have 2+ years of experience delivering outstanding customer service to patients and/or customers.</li><li>You have the skills necessary to communicate effectively with a diverse group of people.</li><li>You implement active listening, build rapport, and empathize with the patients.</li><li>You remain proactive and execute problem solving skills to address potential patients’ concerns or rebuttals.</li><li>You have a collaborative spirit, while building respectful and cordial relationships with your team and patients.</li><li>You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.</li><li>You have a passion for customer satisfaction and maintain a positive demeanor.</li></ul>Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Stanton Optical may be a new company, but its roots reach much deeper. During our past 30-year experience in the optical industry, we achieved enormous success by founding and growing a 200 million dollar optical empire with over 100 locations. We now bring this tradition of success to you in our new company. Using these past achievements and by employing future industry standards, Stanton Optical delivers an unprecedented shopping experience for all our customers. What makes Stanton Optical stand out from the rest? It is our drive to provide you, time and time again, with the best products, services, and knowledge. Our ultimate goal is to make you a fully satisfied customer each and every time you step through our door, and we take that job very seriously. At Stanton Optical, you’re not just a dollar amount; you’re our guest. As such, you will be treated with the utmost honesty and respect. From the moment you step in through the doors to the moment you walk out, we guarantee that you will love your experience with us. Our service to you is not driven by mere profit, but the desire to give you exactly what you were looking for. At Stanton Optical, we carry the latest and best lines of products, but more importantly, they are affordable. Other stores may make you wait for your glasses to ship in from a remote location. We, on the other hand, make your glasses on site so that you can walk out satisfied. Best of all, this fast and customized production won’t cost you a penny more. Another added benefit is our convenient, independent locations. Instead of fighting through mall traffic or driving a mile out for a parking space, you can come to our free-standing stores in leisure. Every aspect of Stanton Optical has been designed with your needs and satisfaction in mind. My name is on the store, and I personally guarantee that once you come to Stanton Optical, you will find your store for life, and we will win you as a customer for life. I look forward to seeing you. Founder Daniel Stanton

Stanton Optical

Doctor's Technician

Brand Management

Clinical Medicine

Communication Skills

Customer Satisfaction

Customer Service Evaluation

Customer Support/Service

Employee Assistance Plan

Establish Priorities

Housekeeping/Cleaning

Laboratory

Maintain Compliance

Optics

Problem Solving Skills

Process Improvement

Promotional Products

Resolve Customer Issues

Retail

Sales

Stereo Vision

Team Player

Time Management

Time Tracking

clearcompany

We are a Privately Owned Optometry Practice that is looking to add an Optometrist to our team! Current license to practice as an Optometrist in the state of New York.

YEAR

Full Time or Part Time Optometrist OD Niagara Falls, NY Location: Niagara Falls, NYWe are a Privately Owned Optometry Practice that is looking to add an Optometrist to our team!We treat Adult and Children patients.We have a great team and amazing support! Our position is Full Time or Part Time!We are flexible!Open: Monday - Friday: 8am - 5pmClosed on the weekends. Pay: $130K - $150K per year + Benefits! Requirements:Current license to practice as an Optometrist in the state of New York.We are open to New Residents and willing to train! Please apply with a copy of your resume or CV for more details.

Nirvana Healthcare

Optometrist - Doctor of Optometry

Optometry

Manatal

Answer incoming telephone calls using proper telephone etiquette, direct calls to other team members as. • Welcome clients and patients to the hospital, check-in patients, and provide for client and patient comfort.

Job Title: Client Services Representative (CSR)Reports To: CSR ManagerStatus: Non-Exempt HourlyWage Range: $18.00-21.00 hourly Sign-On Bonus: $1000Job Description Updated: January 7th, 2026Shift: Evening/Overnight Shift, Full-Time Position SummaryClient Services Representatives (CSRs) provide the first and last impression of each client’s visit to our hospital.CSRs are responsible for client care and communication and always providing excellent client service. CSRsperform clerical duties related to veterinary care and treatment, process invoices and payments, directincoming phone calls, and provide miscellaneous support to the veterinary team.Essential Functions• Maintain a professional, cheerful, and helpful attitude when interacting with clients.• Answer incoming telephone calls using proper telephone etiquette, direct calls to other team members asnecessary, and take care of routine calls, such as scheduling appointments.• Contact clients to confirm appointments, providing clients with any information or instructions they willneed prior to their appointment.• Welcome clients and patients to the hospital, check-in patients, and provide for client and patient comfortwhile in the reception area. Monitor the length of time clients are waiting, and appropriately handlesituations where there is an extended wait.• Use veterinary management software to schedule appointments. Schedule appointments in accordancewith OPVMC guidelines, depending on the type of visit.• Use computer system to accurately enter and retrieve records and reports, enter fees and charges, andmaintain the database. Generate call back reports, appointment lists, and other reports using the computersystem as directed.• Exercise a technical knowledge of heartworm, flea, and parasite prevention products. Explain anddemonstrate products, answer questions concerning these products.• Prepare client records according to established protocols in advance of clients’ arrival. Complete requiredforms, such as new patient form, and obtain all necessary information. Obtain vaccination histories foreach patient. Recognize and note any vaccinations due for patient.• Accept payments from clients. Accurately process cash, checks, and charge card payments. Know andfollow OPVMC payment policies.• Knowledge of Care Credit process and ability to explain to clients.• Assist other team members in keeping public areas clean and odor-free.• Knowledge of what questions are appropriate to be directed to an LVT or doctor.• Other tasks, as asked, by doctors or management.• Work together with all OPVMC employees and ensure that your actions support the center, the doctors,and the practice philosophy.Education and Experience• High school diploma or equivalent.• 1+ years of experience in reception, in an animal clinic or medical reception preferred.• Able to multitask, prioritize, and manage time efficiently.• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).• Attention to detail to maintain accurate patient records. • Able to work nights, weekends, extended hours, and holidays.• Basic understanding of animal behavior and health care.• Passion for working with animals and their owners.Knowledge, Skills, and Abilities• Knowledge of general office practices and procedures, receptionist, and telephone techniques.• Ability to perform clerical work with speed and accuracy, use a multiple line telephone system, and handlecash and other forms of payment.• Ability to learn basic veterinary terminology.• Effective communication skills, including writing, speaking, and active listening.• Communicate in a clear, concise, and understandable manner.• Possess basic computer skills, including ability to learn veterinary management software.• Excellent customer service and interpersonal skills.• Ability to collaborate with Veterinarians, Veterinary Technicians, Veterinary Assistants, and animalowners.• Advanced time management and organization skills.• Critical thinking and data analysis.• Problem-solving and decision-making.• Compassion and empathy for both animals and pet owners.

Orchard Park Veterinary Medical Center

Medical Receptionist [Evening/Overnight Shift]

Administrative Skills

Billing

Calendar Management

Check Processing

Computer Skills

Computer Systems

Credit Processing

Customer Relations

Data Analysis

Database Administration

Detail Oriented

Healthcare

High School Diploma

Hospital

Interpersonal Skills

Medical Office Administration

Medical Records

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Multitasking

Organizational Skills

Patient Assessment

Philosophy

Product Demonstration

Record Keeping

Telephone Skills

Vaccination

Veterinary Medicine

HiringThing

Answer incoming telephone calls using proper telephone etiquette, direct calls to other team members as. • Welcome clients and patients to the hospital, check in patients, and provide for client and patient comfort.

Job Title: Medical Receptionist (CSR) Department: Client ServicesReports To: CSR ManagerStatus: Non-Exempt HourlyWage Range: $18.00-21.00 hourly Job Description Updated: January 7th, 2026Shift: Day Shift, Full-Time Position SummaryClient Services Representatives (CSRs) provide the first and last impression of each client’s visit to our hospital.CSRs are responsible for client care and communication, and are always providing excellent client service. CSRsperform clerical duties related to veterinary care and treatment, process invoices and payments, directincoming phone calls, and provide miscellaneous support to the veterinary team. Essential Functions• Maintain a professional, cheerful, and helpful attitude when interacting with clients.• Answer incoming telephone calls using proper telephone etiquette, direct calls to other team members asnecessary, and take care of routine calls, such as scheduling appointments.• Contact clients to confirm appointments, providing them with any information or instructions they willneed prior to their appointment.• Welcome clients and patients to the hospital, check in patients, and provide for client and patient comfortwhile in the reception area. Monitor the length of time clients are waiting, and appropriately handlesituations where there is an extended wait.• Use veterinary management software to schedule appointments. Schedule appointments in accordancewith OPVMC guidelines, depending on the type of visit.• Use the computer system to accurately enter and retrieve records and reports, enter fees and charges, andmaintain the database. Generate callback reports, appointment lists, and other reports using the computersystem as directed.• Exercise a technical knowledge of heartworm, flea, and parasite prevention products. Explain anddemonstrate products, and answer questions concerning these products.• Prepare client records according to established protocols in advance of clients’ arrival. Complete requiredforms, such as the new patient form, and obtain all necessary information. Obtain vaccination histories foreach patient. Recognize and note any vaccinations due for the patient.• Accept payments from clients. Accurately process cash, checks, and charge card payments. Know andfollow OPVMC payment policies.• Knowledge of the Care Credit process and ability to explain to clients.• Assist other team members in keeping public areas clean and odor-free.• Knowledge of what questions are appropriate to be directed to an LVT or doctor.• Other tasks, as asked by doctors or management.• Work together with all OPVMC employees and ensure that your actions support the center, the doctors,and the practice philosophy. Education and Experience• High school diploma or equivalent.• 1+ years of experience in reception, in an animal clinic or medical reception preferred.• Able to multitask, prioritize, and manage time efficiently.• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).• Attention to detail to maintain accurate patient records. • Able to work nights, weekends, extended hours, and holidays.• Basic understanding of animal behavior and health care.• Passion for working with animals and their owners. Knowledge, Skills, and Abilities• Knowledge of general office practices and procedures, receptionist, and telephone techniques.• Ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handlecash and other forms of payment.• Ability to learn basic veterinary terminology.• Effective communication skills, including writing, speaking, and active listening.• Communicate in a clear, concise, and understandable manner.• Possess basic computer skills, including the ability to learn veterinary management software.• Excellent customer service and interpersonal skills.• Ability to collaborate with Veterinarians, Veterinary Technicians, Veterinary Assistants, and animalowners.• Advanced time management and organization skills.• Critical thinking and data analysis.• Problem-solving and decision-making.• Compassion and empathy for both animals and pet owners.

Medical Receptionist [Day Shift]

Reporting Skills

Doctor Jobs in Niagara Falls, NY

Doctor Jobs in Niagara Falls, NY

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Doctor Jobs in Niagara Falls, NY

Doctor's Technician Stanton Optical

Optometrist - Doctor of Optometry Nirvana Healthcare

Medical Receptionist [Evening/Overnight Shift] Orchard Park Veterinary Medical Center

Medical Receptionist [Day Shift] Orchard Park Veterinary Medical Center

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