UNKNOWN

FEED

Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc. Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available.

<strong>Reports to: Store (Brand) Manager</strong><br/><br/><strong>Location: On-site Store Location</strong><br/><br/>Are you passionate about helping others? Do you see yourself positively impacting the patient experience by being the meaningful first touchpoint at the store? At Stanton Optical our Doctor's Technicians carefully orchestrate an efficient flow and transition from our Clinical services team to our retail team. In this position, you will provide outstanding customer service to all patients while facilitating sales and fostering a strong partnership between our retail and clinical services teams.<br/><br/><strong>About us:</strong><br/><br/>Stanton Optical is among the nation's fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.<br/><br/>Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:<br/><br/><strong>Vision:</strong> Modernizing the eye care experience for all people<br/><br/><strong>Mission: </strong>Making eye care easy<br/><br/><strong>Values: iCARE</strong><br/><ul><li><strong>Integrity: </strong>We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.</li><li><strong>Collaboration: </strong>We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.</li><li><strong>Accountability: </strong>We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.</li><li><strong>Respect: </strong>We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.</li><li><strong>Empowerment: </strong>We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.</li></ul><br/><strong>Why join our winning team?</strong><br/><ul><li>We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nation's top optical retailers.</li><li>We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.</li><li>Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.</li><li>Paid time off that increases with seniority</li><li>Professional development and promotion opportunities</li><li>Employee recognition programs</li><li>Employee Assistance Program (EAP)</li><li>Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!</li><li>We offer competitive variable compensation opportunities and commission on sales.</li><li>Work with an amazing team!</li></ul><br/><strong>Duties & Responsibilities:</strong><br/><ul><li>Greet our patients and customers as they enter the store, identify patients' need to ensure an easy and memorable experience while providing promotional products and services available. Answer customers' inquiries and gather necessary information to facilitate sales.</li><li>Foster a strong partnership between the retail team and professional services.</li><li>Schedule and confirm appointments, enter new patient history and personal information in the system, complete pre-test; obtain brief medical history, complete noncontact tonometry auto refraction, visual acuity, color test, stereopsis test, amsler grid test, etc.</li><li>Assist Management Team with patient complaint resolution and inform the status of all jobs; ensure all patient expectations are met.</li><li>Ensure brand standards by performing basic housekeeping duties when necessary.</li><li>Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.</li><li>Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.</li><li>Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.</li><li>Other duties as assigned and required</li></ul><br/><strong>Key Qualifications </strong><br/><ul><li>You have a high school diploma or equivalent.</li><li>You have 2+ years of experience delivering outstanding customer service to patients and/or customers.</li><li>You have the skills necessary to communicate effectively with a diverse group of people.</li><li>You implement active listening, build rapport, and empathize with the patients.</li><li>You remain proactive and execute problem solving skills to address potential patients' concerns or rebuttals.</li><li>You have a collaborative spirit, while building respectful and cordial relationships with your team and patients.</li><li>You are driven by results and have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.</li><li>You have a passion for customer satisfaction and maintain a positive demeanor.</li></ul><br/>Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.<br/><br/>If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email retailcareers@stantonoptical.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Now Optics

Doctor's Technician

Brand Management

Calendar Management

Clinical Medicine

Communication Skills

Customer Satisfaction

Customer Service Evaluation

Customer Support/Service

Employee Assistance Plan

Establish Priorities

Housekeeping/Cleaning

Information Technology & Information Systems

Laboratory

Maintain Compliance

Multitasking

Optics

Patient History

Problem Solving Skills

Process Improvement

Professional Services

Promotional Products

Resolve Customer Issues

Retail

Sales

Stereo Vision

Team Player

Time Management

Time Tracking

IRecruitee

FULL_TIME

YEAR

APP: Current license from the Texas Board of Nursing and completion of program at an accredited school or graduation from an accredited program as Physician Assistant and current Texas state licensure or eligibility for licensure. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

<h2><strong>Benefits</strong></h2><ul><li>Paid Time Off & Paid Company Holidays</li><li>Medical, Dental, Vision & Life Insurance</li><li>Flexible Spending Account (FSA)</li><li>403(b) Retirement Plan with Company Match</li><li>Short-Term & Long-Term Disability</li><li>$0 Copay for Legacy Provider visits</li><li>$0 Copay for prescriptions filled at Legacy Pharmacies</li><li>Travel Insurance & Pet Insurance</li><li>Subsidized Gym Membership</li><li>And much more!</li></ul><p><strong>Apply today in less than 3 minutes using your phone, tablet, or computer!</strong></p><h3><strong>Clinician-Specific Benefits Include:</strong></h3><ul><li>Paid Malpractice Insurance (Occurrence-Based)</li><li>CME Reimbursement + CME Time</li><li>Support for Qualified FQHC Loan Repayment Programs:</li><li>National Health Service Corps (NHSC) – Pays up to $50,000 for every 2 years of service at an FQHC</li><li>Texas Physician Education Loan Repayment Program (PELRP) – Pays up to <strong>$180,000</strong></li><li>Access to dedicated onboarding and provider support for a smooth and successful start</li></ul><h3><strong>Location: </strong>Legacy Central Beaumont - 450 N 11th St,  Beaumont TX 77702</h3><h2><strong>Adult Medicine Physician - Job Overview</strong></h2><h3><strong>Schedule: 8AM-5PM </strong></h3><p>Are you ready to embark on an exciting healthcare adventure where every day brings new opportunities to shine? At Legacy Community Health, our team in Adult Medicine is more than just a group of professionals—it's a close-knit family on a mission to make healthcare awesome for our communities!</p><ul><li><strong>Transformative Role:</strong> Dive into the role where you are the hero in the story of adult patient care!</li><li><strong>Impactful Work:</strong> Work your magic as you evaluate, treat, and manage adult patients, with a laser focus on creating positive health outcomes!</li><li><strong>Collaborative Environment:</strong> Be the rock star mentor and supervisor for mid-level providers in a supportive and fun team!</li><li><strong>Community Focus:</strong> Engage with our mission that puts health equity and access for all at the forefront—be the change-maker we need!</li><li><strong>Growth Opportunities:</strong> Gear up with cutting-edge technology and methodologies to boost your skills to superhero status!</li></ul><p>At Legacy Community Health, we’re all about mixing work and play, ensuring you achieve work-life balance and personal success. Join us and become a key player in the lives of our patients—and your career!</p><h2><strong>Key Responsibilities</strong></h2><ul><li>Take the lead with health status assessments that will make your patients go 'Wow!'</li><li>Perform those Sherlock Holmes-like physical exams and document health histories like a pro!</li><li>Team up with the coolest health professionals—it's all about collaborative awesomeness!</li><li>Order diagnostic tests with flair and master those innovative specimen collection techniques!</li><li>Use your analytical superpowers to craft treatment plans that'll make you a healthcare legend!</li><li>Be the guru for mid-level providers, providing top-tier education and mentorship!</li><li>Promote amazing team vibes and effective working relationships—because teamwork makes the dream work!</li><li>Commit to safety training—it’s our top priority, so let’s keep it safe and sound!</li><li>Stay ahead with advanced safety protocols and participate in environment-enhancing audits!</li><li>Master the use of protective barrier equipment to maintain a safe and sound workplace!</li><li>Keep learning with cutting-edge education programs—always stay ahead of the game!</li><li>Participate with an open mind and an innovative spirit in all the exciting assignments!</li></ul><h2><strong>Minimum Qualifications</strong></h2><ul><li>MD/DO: Medical Doctor with current licensure<br/>MD/DO:  Board certification (or Board eligible) required</li><li>APP: Current license from the Texas Board of Nursing and completion of program at an accredited school or graduation from an accredited program as Physician Assistant and current Texas state licensure or eligibility for licensure</li><li>Participation in Medicare, Medicaid, and other federal/state reimbursement programs</li><li>Ability to meet Legacy Community Health’s EPIC proficiency requirements</li><li>Demonstrated competency with an EHRS system</li><li>Excellent communication and customer service skills</li><li>Ability to multitask in a fast-paced environment</li><li>Above-average organizational skills</li><li>Strong typing and computer skills</li><li>Access to sensitive information requiring secure management and discretion</li><li>Ability to manage multiple deadlines and complex decision-making</li></ul> <h2><strong>About Legacy Community Health</strong></h2>As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.<p>At Legacy Community Health, our mission—Driving healthy change in our communities—guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department:</p><h4><strong>Approachable & Collaborative</strong></h4><p>We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.</p><h4><strong>Driven & Committed</strong></h4><p>We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.</p><h4><strong>Perceptive & Thoughtful Communicators</strong></h4><p>We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.</p><p>Powered by JazzHR</p>

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Doctor's Technician Now Optics

Physician | Adult Medicine | Outpatient Primary Care Legacy Community Health

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