UNKNOWN

FEED

OTHER

Courteously and efficiently interviews patients and schedules appointments for all providers, and creates a scheduled encounter associated with each patient appointment following the template approved by each provider. Ensures patient flow is maintained and immediately informs the supervisor of any department and patient issues.

<div>Busy OB/GYN office looking to hire a friendly medical receptionist to join our team. 36-hour work week ( We close at 1 pm on Fridays.) </div><div>JOB REQUIREMENTS:</div><ul><li>Must be dependable, courteous, have the ability to multitask, and work independently.</li><li>2 years of experience at a healthcare facility in a medical receptionist role (essential).</li><li>Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).</li><li>Innovative thinker with strong conceptual and problem-solving skills.</li><li>Meticulous attention to detail with the ability to multitask.</li><li>Strong organizational, administrative, and planning skills.</li><li>Ability to work under pressure and react effectively to emergency situations.</li><li>Ability to use discretion while working with sensitive information.</li><li>Excellent documentation, communication, and IT skills.</li><li>Passionate about healthcare excellence.</li><li>High School Diploma or Equivalent.</li><li>Must have good written and oral communication skills, and knowledge of correct grammar, spelling, and office etiquette.</li><li>Perform all duties within HIPAA regulations.</li><li>Maintain confidentiality of all doctors, staff, and patients.</li><li>Athena EHR or OB/GYN experience is a plus.</li></ul><div> ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><ul><li>Answers multi-line phone system in a courteous, professional, and expedient manner.</li><li>Verify/update all demographic information.</li><li>Courteously and efficiently interviews patients and schedules appointments for all providers, and creates a scheduled encounter associated with each patient appointment following the template approved by each provider.</li><li>Ensure proper payment for services is obtained through the identification of insurance plan information.</li><li>Takes and relays messages in an accurate and timely manner.</li><li>Reacts to emergency and urgent calls from patients in a timely manner.</li><li>Able to manage the workflow of the department/location assigned.</li><li>Acts as liaison between physician’s office/patient/ insurance company.</li><li>Prepares and processes all referral paperwork.</li><li>To complete referrals, gather pertinent information from physicians, nurse practitioners, and nursing staff.</li><li>Contacts various offices/facilities to obtain the necessary information for completing referrals.</li><li>Maintains referral records and files documentation.</li><li>Responds to patient inquiries regarding referrals. </li><li>Process incoming and outgoing medical records requests while operating within HIPAA regulations</li><li>Check patients out and schedule follow-up appointments.</li><li>Performs clerical duties as assigned to maintain workflow in the department.</li><li>Scan necessary documents into EMR.</li><li>Follow all office protocols.</li><li>Assist trainers in training new hires.</li><li>Keep the front desk and surrounding areas well-organized and clean.</li><li>Ensures patient flow is maintained and immediately informs the supervisor of any department and patient issues.</li><li>Assists in other areas within the office and accepts such other duties as may be required when necessary. </li></ul><div>This is a fast-paced position that can get stressful at times. The ability to multi-task and work well under pressure while maintaining excellent customer service is a must. Salary will depend on medical office experience. Please send salary requests with resume.</div>

Obstetrics & Gynecology Associates of Hampton

Medical Receptionist

Administrative Skills

Calendar Management

Communication Skills

Computer Skills

Current Procedural Terminology (CPT)

Customer Support/Service

Detail Oriented

Documentation

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare

High School Diploma

Insurance

International Classification of Diseases (ICD)

Medical Office

Medical Office Administration

Medical Record System

Medical Records

Medical Terminology

Multitasking

Nursing

Organizational Skills

Patient Assessment

Presentation/Verbal Skills

Problem Solving Skills

Purchasing/Procurement

Record Keeping

Regulations

Schedule Development

Standards of Care

Telephone Skills

Time Management

Writing Skills

Betterteam

FULL_TIME

YEAR

Bayview Physicians Group is a rapidly growing, outpatient multi-specialty medical practice dedicated to providing high-quality, patient-centered healthcare. With more than 900 team members across the Hampton Roads region, we’re proud to offer a supportive, collaborative workplace where people truly enjoy coming to work.

Bayview Physicians Group | Norfolk, VA Be the friendly face that sets the tone for exceptional patient care. Bayview Physicians Group is a rapidly growing, outpatient multi-specialty medical practice dedicated to providing high-quality, patient-centered healthcare. We believe strong doctor–patient relationships are the heart of outstanding care—and that starts the moment a patient walks through our doors. With more than 900 team members across the Hampton Roads region, we’re proud to offer a supportive, collaborative workplace where people truly enjoy coming to work. We’re seeking a Medical Office Receptionist who is organized, personable, and energized by helping others. If you thrive in a fast-paced healthcare environment and love creating positive first impressions, this role is for you.<hr align="center"/> Why You’ll Love Working Here<ul><li>Competitive compensation</li><li>Comprehensive benefits package for full-time employees</li><li>Supportive, team-oriented culture</li><li>Growth opportunities within a respected and expanding healthcare organization</li></ul><hr align="center"/> What You’ll Do<ul><li>Greet and assist patients warmly and professionally—both in person and over the phone</li><li>Schedule appointments accurately while balancing efficiency and patient needs</li><li>Manage patient check-in and check-out, ensuring all required information is collected and documented</li><li>Route messages and documentation through the electronic medical record (EMR) system</li><li>Provide essential administrative support to keep daily operations running smoothly</li><li>Safeguard patient privacy and maintain strict confidentiality in compliance with HIPAA standards</li></ul><hr align="center"/> What We’re Looking For<ul><li>Outstanding customer service and communication skills</li><li>Strong multitasking abilities and attention to detail in a fast-paced environment</li><li>Comfort using phones, computers, and scheduling systems</li><li>Previous experience in a medical office or healthcare setting preferred</li><li>A positive, team-first mindset with a professional approach to patient care</li></ul><hr align="center"/> Join the Bayview Team At Bayview Physicians Group, you’re more than the first point of contact—you’re a key part of the patient experience. If you’re ready to make an impact and grow your career in healthcare, we’d love to meet you. Apply today and discover your future with Bayview Physicians Group.Powered by JazzHR

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