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Provides non-clinical and culturally relevant physical, emotional, and evidence-based informational support to laboring patients with primary responsibility to patients enrolled in the Orlando Health Center for Maternal Health (CMH). The primary objective of the CMH Doula Program is to improve obstetrical outcomes among our target population, underserved women who desire doula services, but cannot afford the cost.

Position Summary:
<img alt="OH_Logo" src="https://orlandohealth.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=78693&hashed=1086766728"/> LEAD DOULA CENTER FOR MATERNAL HEALTH (CMH) DOULA PROGRAM105 W. Miller St Orlando FL. 32806Full-Time - Monday - Friday. Position Summary Provides non-clinical and culturally relevant physical, emotional, and evidence-based informational support to laboring patients with primary responsibility to patients enrolled in the Orlando Health Center for Maternal Health (CMH). The Lead Doula provides direct support to patients during pregnancy, labor, and postpartum, and oversees and mentors a team of doulas, ensuring compassionate, high-quality, evidence-based care is delivered. The Lead Doula serves as the program leader for the doulas, combining hands-on birthing support with leadership responsibilities. The primary objective of the CMH Doula Program is to improve obstetrical outcomes among our target population, underserved women who desire doula services, but cannot afford the cost. <img alt="Winnie Palmer Hospital ICIMS" src="https://orlandohealth.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=195644&hashed=872890392"/><hr/>Education/Training. High school diploma or GED required. Bachelor's degree preferred. Approved birth doula training required (e.g., DONA International, NDCB). Licensure/Certification Certified birth doula required. Experience Three (3) years of experience in childbirth and doula care. Experience working in the community, especially with women and families (preferred).<hr/>Essential Functions • Leads daily operations of the doula program, including scheduling, resource allocations, and performance monitoring. • Trains and mentors new doulas, providing ongoing staff development. • Oversees outreach and recruitment strategies. • Reviews and improves staff reports, client care plans, and documentation. • Maintains client files, documentation, and data entry. • Stays current on childbirth, prenatal, and postpartum care research and best practices. • Addresses barriers to care, ensuring equitable access. • Supports patient-centered communication between patients, family, and healthcare teams while maintaining a non-medical role. • Respects patient autonomy, preferences, and cultural values throughout labor and birth. • Provides continuous emotional, physical, and informational support to pregnant women and new parents before, during, and after childbirth. • Conducts a minimum of two prenatal virtual visits and one postpartum virtual visit as part of comprehensive perinatal support services. • Offers comfort measures such as massage, breathing techniques, and positioning during labor. • Educates patients on labor stages, pain management, and postpartum recovery. • Supports breastfeeding, newborn care, and early postpartum adjustment. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. • Maintains compliance with all Orlando Health policies and procedures. Other Related Functions • Demonstrates strong verbal and written communication skills and advocates for patients. • Prioritizes tasks, manages caseloads, and works independently

Orlando Health

Lead Doula, CMH Doula Program

Americans with Disabilities Act (ADA)

Best Practices

Case Management

Communication Skills

Customer Support/Service

Data Entry

Develop and Maintain Customers

Documentation

Documentation Plan

Establish Priorities

FMLA (Family and Medical Leave Act of 1993)

File Maintenance

Health Plan

Healthcare

Leadership

Maintain Compliance

Massage Therapy

Mentoring

Operations

Pain Management

Patient Education

Performance Analysis

Performance Reviews

Presentation/Verbal Skills

Recruiting Strategy

Resource Management

Staff Development

Writing Skills

[AW]-iCims

Summary: Doulas play a key role in the success of the GROWTH with Doulas and Dads Program, by maintaining a caseload of pregnant mothers and engaging in community outreach to recruit eligible families and completing the intake process with those families, as needed. Demonstrates a non-judgmental orientation when working with families and treats all individuals with respect, regardless of differing cultures, religions, sexual and gender identities, values, philosophies, and lifestyles.

Looking for a career with an incredibly tight-knit organization that's also dedicated to helping their community? Then you've come to the right place! This is your chance to be part of an organization that's entire mission is improving the lives of others!For your contribution, you will enjoy competitive (with other Public Health organizations) pay, nine paid holidays, generous PTO (4 weeks your first year), medical insurance with a generous employer contribution towards the premium, employer paid life/AD&D ($50k), employer paid short- and long-term disability, optional HSA, dental, vision, life/AD&D, and a 401(k) plan with employer contribution.Summary: Doulas play a key role in the success of the GROWTH with Doulas and Dads Program, by maintaining a caseload of pregnant mothers and engaging in community outreach to recruit eligible families and completing the intake process with those families, as needed. The outreach covers Central Florida. This includes counties such as Hillsborough, Orange, Osceola, and Seminole. As a Doula, you will provide home visits, group services, and referrals to help mothers build the foundation for their family's health and development.Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.Duties and Scope of Responsibilities<ul><li>Provides childbirth education and support services in the home and in the community</li><li>Demonstrates a non-judgmental orientation when working with families and treats all individuals with respect, regardless of differing cultures, religions, sexual and gender identities, values, philosophies, and lifestyles</li><li>Able to maintain appropriate and professional boundaries with families and providers</li><li>Completes accurate and timely completion of written assessments of families to assist with evaluation and the quality improvement of program</li><li>Identifies and coordinates with formal/informal supports, community based resources, medical and hospital staff</li><li>Educates and reviews child development and parenting practices with caregivers to promote an increase in healthy parenting behaviors and attachment</li><li>Completes administrative documentation requirements as outlined in agency policy</li><li>Performs other special assignments, outreach, or miscellaneous duties as requested</li><li>Performs on-call duties as assigned</li></ul> Special Skills/Licenses/Training/Certifications Necessary:<ul><li style="line-height:115%">Credentialed as a Certified Birth Doula</li><li style="line-height:115%">Experience working with children and families preferred</li><li style="line-height:115%">Familiarity with social services compliance and training protocols/requirements.</li><li style="line-height:115%">Ability to maintain highly confidential data</li><li style="line-height:115%">Excellent planning and organizational skills</li><li style="line-height:115%">Well-developed interpersonal and communication skills</li><li style="line-height:115%">Ability to work with minimal supervision and multi-task to meet important deadlines.</li><li style="line-height:115%">Bilingual Spanish skills Required</li></ul> Education/Training/ExperienceHome visiting experience preferred.Use of general office equipment (computer, keyboards, telephones, copy and telefax machines). May require minimal filing. Driving/operation of a vehicle.

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