UNKNOWN

FEED

Operating as both a Solution Architect and Delivery Leader, this role ensures SAP programs successfully transition from solutioning through execution while meeting critical regulatory, operational, and business objectives specific to Utilities and Oil & Gas organizations, including reliability, compliance, asset management, and financial integrity. S/4HANA, BTP, current and emerging patterns for a composable enterprise including: Analytics, Data, Integration, Best of Breed / Best of Suite for Line of Business solutions, and ability to stitch SAP and non-SAP applications together across the application topology to deliver outcomes for client.

YEAR

<p>Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world.</p><p><strong>About the Job Youre Considering</strong></p><p>The SAP Utilities / Oil & Gas Delivery & Solutioning Architect is a senior transformation leader responsible for end‑to‑end solution architecture and delivery execution for complex SAP programs within the Utilities and Oil & Gas sector. This role combines deep SAP technical and functional expertise with strong industry knowledge to design, govern, and deliver scalable, resilient, and high‑impact SAP solutions that support asset‑intensive, regulated, and operationally complex environments.</p><p>Operating as both a Solution Architect and Delivery Leader, this role ensures SAP programs successfully transition from solutioning through execution while meeting critical regulatory, operational, and business objectives specific to Utilities and Oil & Gas organizations, including reliability, compliance, asset management, and financial integrity.</p><p>Solution Architects assess a projects technical feasibility and implementation risks and are responsible for the design and implementation of the overall technical and solution architecture. They define system structures, interfaces, and solution principles that guide enterprise architecture, software design, and delivery execution. The scope of the role is driven by the business challenge being addressed, requiring the architect to apply deep business understanding alongside SAP and technology expertise.</p><p>At the Solution / Delivery Architect Director level, this role is accountable for owning, shaping, and driving the solution, leading successful delivery outcomes, and strengthening the strategic partnership between Capgemini and the client. The architect understands the challenges, complexities, and opportunities inherent in Utilities and Oil & Gas environments, aligns solution design to enterprise architecture principles, and governs execution to ensure successful implementation. The role also identifies and evaluates technical evolution scenarios, defines governance models, and supports program‑level leadership.</p><p><strong>Your Role</strong></p><ul><li>Own and design end‑to‑end SAP solution architecture across Utilities and Oil & Gas landscapes, including SAP S/4HANA and industry‑specific solutions.</li><li>Translate complex business, operational, and regulatory requirements into cohesive, scalable SAP architectures.</li><li>Define architecture blueprints, roadmaps, and transition strategies aligned to enterprise architecture principles.</li><li>Ensure solution designs support long‑term business strategy, system sustainability, and operational reliability.</li></ul><p><strong>Utilities Industry Focus</strong></p><ul><li>Lead solution architecture and delivery for SAP Utilities (IS‑U) environments.</li><li>Ensure seamless integration between SAP IS‑U, SAP S/4HANA, and related platforms.</li></ul><p><strong>Oil & Gas Industry Focus (Upstream, Midstream, Downstream)</strong></p><ul><li>Provide architectural leadership across Oil & Gas value chains, including:</li><li><strong>Upstream:</strong> Exploration, production, joint venture accounting.</li><li><strong>Midstream:</strong> Transportation, logistics, pipeline operations.</li><li><strong>Downstream:</strong> Refining, distribution, trading, and retail.</li><li>Align SAP S/4 solutions to Oil & Gas operational and reporting requirements.</li><li>Lead end‑to‑end solutioning and proposal responses for $50M+ TCV pursuits, including effort estimation, resourcing, commercial models (including outcome‑based), and value‑driven business cases. Mobilize cross‑BL teams and resolve pursuit complexity.</li><li>Act as a trusted advisor to Director‑level and above stakeholders. Deliver compelling executive presentations and oral submissions; align stakeholders on vision, scope, roadmap, and outcomes.</li><li>Lead solution blueprinting, architecture, and program strategy across the full delivery lifecycle. Champion Capgemini delivery methods, tools, and execution excellence while ensuring capabilities align to market demand.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Expert in SAP S/4HANA transformation approaches (greenfield/brownfield) and organizational change. Apply Capgemini OCM approach to drive adoption and sustainable outcomes (OCM bootcamp required).</li><li>Able to lead and represent the entire proposal, ensuring the quality of proposal delivery through the mobilization and motivation of appropriate teams (Capabilities on/off, peer solution architects, domain experts across BLs, etc).</li><li>Understand clients pain points, opportunities, and business context.</li><li>Able to own plan and deliver an entire oral presentation across Capgemini lines of business for an opportunity in excess of $50 million.</li><li>Able to lead the delivery of a solution business blueprint that will satisfy business requirements and enable timely and profitable delivery on projects greater than $50 million.</li><li>Able to take a leadership role on a program shaping strategy and roadmap across Capgemini lines of business.</li></ul><p><strong>Your Skills and Experience</strong></p><ul><li>Bachelors Degree.</li><li>15+ years of professional experience in SAP and Large Scale Transformations with an emphasis in IS-U (Oil & Gas).</li><li>5 + full lifecycle implementations, with strong S/4HANA experience.</li><li>Proven experience delivering S/4HANA greenfield and/or brownfield programs.</li><li>In-depth knowledge of SAP S/4HANA, Fiori, and other SAP technologies.</li><li>S/4HANA, BTP, current and emerging patterns for a composable enterprise including: Analytics, Data, Integration, Best of Breed / Best of Suite for Line of Business solutions, and ability to stitch SAP and non-SAP applications together across the application topology to deliver outcomes for client.</li><li>Demonstrated leadership in complex, multi-workstream programs and cross-functional stakeholder management.</li><li>Strong workshop facilitation skills (business capability/process, value case, solution tradeoffs).</li><li>Strong written and verbal executive communication (proposal narrative, exec summaries, oral presentations).</li><li>Experience in consulting environment preferred (Big 4/large SI preferred per your criteria).</li><li>SAP certifications relevant to domain expertise.</li><li>Architecture certifications (e.g., TOGAF) and/or methodology credentials where applicable.</li><li>Able to lead and represent the entire proposal, ensuring the quality of proposal delivery through the mobilization and motivation of appropriate teams (Capabilities on/off, peer solution architects, domain experts across BLs, etc).</li><li>Understand clients pain points, opportunities, and business context.</li><li>Can create and articulate a north star for the engagement, and the business benefits which the proposal will deliver for the client.</li><li>Able to own plan and deliver an entire proposal response from specific reference to a clients requirements, and Oil & Gas industry, including the executive summary, for an opportunity in excess of $50 million, TCV.</li><li>Capable of doing this for proposals that span Capgemini lines of business across the SBU, playing as #OneCapgemini.</li></ul><p><strong>Compensation and Benefits</strong></p><p>The base compensation range for this role in the posted location is $123,750-$288,000.</p><p>Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.</p><p>The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to:</p><ul><li>Geographic location</li><li>Education and qualifications</li><li>Certifications and licenses</li><li>Relevant experience and skills</li><li>Seniority and performance</li><li>Market and business consideration</li><li>Internal pay equity</li></ul><p>It is not typical for candidates to be hired at or near the top of the posted compensation range.</p><p>In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.</p><p>Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:</p><ul><li>Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave.</li><li>Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).</li><li>Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada).</li><li>Life and disability insurance.</li><li>Employee assistance programs.</li><li>Other benefits as provided by local policy and eligibility.</li></ul><p><strong>Important Notice</strong></p><p>Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgeminis discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.</p><p><strong>Disclaimers</strong></p><p>Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.</p><p>This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.</p><p>Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.</p><p>Click the following link for more information on your rights as an Applicant in the United States: <a href="http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law" rel="nofollow">http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law</a></p><p><strong>About Capgemini</strong></p><p>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.</p>

About Capgemini

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion (about $15.6 billion USD at 2018 average rate).

Visit us at www.capgemini.com. People matter, results count.

Capgemini SE

SAP Energy (EUT) - Oil & Gas- Delivery & Solutioning Architect

Accounting

Alliance/Partner Management

Architectural Analysis

Architectural Services

Artificial Intelligence (AI)

Asset Management

Blueprints

Brownfield Redevelopment

Business Case

Business Operations

Business Processes

Business Skills

Business Solutions

Business Strategy

Business Transformation

Cloud Computing

Communication Skills

Compensation and Benefits

Consulting

Cross-Functional

Ecosystems

Employee Assistance Plan

Enterprise Architecture

Equal Employment Opportunity (EEO)

International Business

Leadership

Logistics

Oil and Gas

Presentation/Verbal Skills

Project Evaluation

Regulations

Regulatory Requirements

Retail

Software Architecture Design

System Integration (SI)

System Operations

Systems Maintenance

Team Player

Technical Analysis

Technical/Engineering Design

Time Management

Topology

Writing Skills

HOUR

This position plays a critical role in supporting our customers, scheduling service appointments, maintaining accurate records, and ensuring a positive customer experience from the first phone call through project completion. Through strategic growth, including the acquisitions of Harr Well Drilling in 2016 and Jones Well Drilling in 2022, Carroll Water has become a recognized leader in the water treatment, well drilling, and pump service industries.

<h1>Join Our Growing Team</h1><p>Are you a customer-focused professional who enjoys helping people and thrives in a fast-paced environment? Are you highly organized, detail-oriented, and able to manage multiple priorities at once?</p><p>If so, Carroll Water is looking for a Customer Service Representative to join our growing team. This position plays a critical role in supporting our customers, scheduling service appointments, maintaining accurate records, and ensuring a positive customer experience from the first phone call through project completion.</p><p>We are seeking a motivated individual who enjoys working in a team environment while also being capable of working independently and taking ownership of their responsibilities.</p><h2>Essential Duties and Responsibilities</h2><ul><li>Answer incoming phone calls in a professional, courteous, and timely manner.</li><li>Provide exceptional customer service and support via phone, email, text, online chat, and in-person interactions.</li><li>Schedule service appointments and maintain accurate scheduling records.</li><li>Work directly with the Service Manager to coordinate efficient service routes and technician schedules.</li><li>Maintain and update customer information within company CRM and software systems.</li><li>Enter customer orders, service requests, and related information accurately and promptly.</li><li>Respond to customer inquiries regarding products, services, billing, and scheduling.</li><li>Resolve customer concerns and complaints whenever possible and escalate issues appropriately when needed.</li><li>Maintain detailed records of customer interactions, requests, complaints, and resolutions.</li><li>Communicate effectively with technicians, sales personnel, and office staff to ensure seamless customer service.</li><li>Assist with administrative and clerical duties as assigned.</li><li>Support department goals and contribute to continuous improvement initiatives.</li></ul><h2>Qualifications</h2><h3>Required</h3><ul><li>High school diploma or equivalent.</li><li>Minimum of one year of customer service, administrative, call center, dispatching, or office experience.</li><li>Excellent verbal and written communication skills.</li><li>Strong organizational and time management abilities.</li><li>Exceptional customer service and problem-solving skills.</li><li>Ability to multitask and prioritize responsibilities in a fast-paced environment.</li><li>Proficiency with Microsoft Office applications and general computer systems.</li><li>Ability to learn new software and technology platforms quickly.</li></ul><h3>Preferred</h3><ul><li>Experience in ServiceTitan or similar CRM/service management software.</li><li>Experience in dispatching, scheduling, home services, construction, plumbing, HVAC, water treatment, or related industries.</li><li>Previous experience working in a customer service or call center environment.</li></ul><h2>Physical Requirements</h2><ul><li>Ability to remain seated and work at a computer workstation for extended periods.</li><li>Ability to frequently use hands and fingers to operate a computer, keyboard, telephone, and other office equipment.</li><li>Ability to communicate clearly and effectively in person and by telephone.</li><li>Ability to occasionally stand, walk, bend, reach, and lift office materials weighing up to 20 pounds.</li><li>Ability to move throughout the office as needed to perform assigned duties.</li></ul><h2>Work Environment</h2><p>This is an onsite office position performed in a professional office environment. The employee will regularly use computers, telephones, printers, and other standard office equipment. The work environment is fast-paced and requires frequent interaction with customers, technicians, and other team members.</p><h2>About Carroll Water</h2><p>Founded in 1983 by Ron Smith, Carroll Water was built on a simple mission: providing families with clean, safe drinking water. In 2015, Brian Smith purchased the company and continued expanding its reach and services. Through strategic growth, including the acquisitions of Harr Well Drilling in 2016 and Jones Well Drilling in 2022, Carroll Water has become a recognized leader in the water treatment, well drilling, and pump service industries.</p><p>Today, we proudly serve customers throughout Maryland, Pennsylvania, Virginia, Delaware, and surrounding areas while maintaining our commitment to quality, integrity, and exceptional customer service.</p><h2>Pre-Employment Requirements</h2><p>All offers of employment are contingent upon successful completion of:</p><ul><li>Criminal background check</li><li>Motor vehicle record review (if applicable)</li><li>Employment verification</li><li>Any additional screenings permitted by applicable law</li></ul><h2>Equal Employment Opportunity Statement</h2><p>Carroll Water is an Equal Opportunity Employer and is committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, military status, marital status, or any other protected characteristic under applicable federal, state, or local law.</p><p>We believe that diversity strengthens our organization and are committed to fostering an environment of respect, professionalism, and equal opportunity for all.</p>

Carroll Water

Customer Service Representative

Administrative Skills

Background Investigation

Billing

Calendar Management

Call Centers

Computer Systems

Computer Workstations

Construction

Continuous Improvement

Customer Experience

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Support/Service

Detail Oriented

Develop and Maintain Customers

Diversity

Drilling

Establish Priorities

High School Diploma

Keyboards

Maintenance - HVAC

Maintenance - Plumbing

Microsoft Office

Multitasking

Office Equipment

Online Chat

Order Processing

Organizational Skills

Physical Demands

Printers

Problem Solving Skills

Pumps

Record Keeping

Resolve Customer Issues

Sales

Telephone Skills

Track Customer Issues

Water Treatment

Gethired

This role is ideal for individuals who enjoy working outdoors, operating equipment, and being part of a hardworking team. As a growing, family-owned company, we serve residential, commercial, agricultural, and industrial customers across Maryland, Pennsylvania, and Virginia.

<p><strong>Title: </strong>Helper <br/><strong>Pay</strong>: $18-24/hr</p><p><strong>Schedule: </strong>Full-time position </p><p> </p><p><strong>Build a Hands-On Career Outdoors</strong></p><p>Are you looking for a physically active, outdoor career where you can learn a skilled trade and grow with a stable company?</p><p><strong>Carroll Water</strong> is seeking a <strong>Helper</strong> to support our well drilling and pump service operations. This role is ideal for individuals who enjoy working outdoors, operating equipment, and being part of a hardworking team.</p><div align="center"><hr align="center"/></div><p><strong>What You’ll Do</strong></p><ul><li>Assist with well pump installation, service, and repair </li><li>Support drilling crews with day-to-day job site operations </li><li>Load, transport, and organize materials, tools, and equipment </li><li>Operate company vehicles, tools, and machinery as trained </li><li>Assist with drilling and pump service processes </li><li>Maintain a clean, safe, and organized job site </li><li>Communicate professionally with team members and customers </li><li>Perform additional duties as assigned </li></ul><div align="center"><hr align="center"/></div><p><strong>What We Offer</strong></p><ul><li>Competitive compensation (based on experience) </li><li>Overtime opportunities </li><li>Medical, dental, and vision insurance </li><li>401(k) with company match </li><li>Company-paid life and AD&D insurance </li><li>Paid time off and holidays </li><li>Paid training and certification opportunities (including CDL support, if applicable) </li><li>Stable, year-round work </li><li>Team-oriented environment with growth opportunities </li></ul><div align="center"><hr align="center"/></div><p><strong>Qualifications</strong></p><ul><li>Strong work ethic and willingness to learn a skilled trade </li><li>Ability to work effectively in a team environment </li><li>Comfortable working outdoors in varying weather conditions </li><li>Valid driver’s license and ability to meet company driving/insurance requirements </li><li>Willingness to travel to job sites within the service area </li><li>Ability to learn operation of tools, equipment, and machinery </li><li>Interest in obtaining a CDL (if required; company support may be available) </li></ul><p><strong>Preferred (not required):</strong></p><ul><li>Experience in construction, drilling, mechanical, or a related field </li></ul><div align="center"><hr align="center"/></div><p><strong>Driving & Motor Vehicle Record Requirement</strong></p><p>This position requires driving as part of job duties. Employment is contingent upon:</p><ul><li>Maintaining a valid driver’s license </li><li>Meeting the Company’s motor vehicle record (MVR) standards </li><li>Remaining insurable under the Company’s insurance policy </li></ul><p>Failure to meet or maintain these requirements may result in removal from driving duties or termination of employment, where permitted by law.</p><div align="center"><hr align="center"/></div><p><strong>Physical Requirements</strong></p><ul><li>Ability to lift, carry, and move materials and equipment (up to approximately 50 lbs) </li><li>Ability to stand, walk, bend, kneel, and remain active for extended periods </li><li>Ability to use hands and arms to operate tools, equipment, and machinery </li><li>Ability to work outdoors in varying weather and terrain conditions </li></ul><p><strong>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</strong></p><div align="center"><hr align="center"/></div><p><strong>Work Environment</strong></p><ul><li>Outdoor, field-based work at drilling and service sites </li><li>Exposure to varying weather, terrain, and environmental conditions </li></ul><div align="center"><hr align="center"/></div><p><strong>Contingencies of Employment</strong></p><p>Offers of employment are contingent upon successful completion of a <strong>background check</strong>, in accordance with applicable laws.</p><div align="center"><hr align="center"/></div><p><strong>Equal Opportunity Employer</strong></p><p>Carroll Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Maryland, Pennsylvania, and Virginia laws.</p><div align="center"><hr align="center"/></div><p><strong>About Carroll Water</strong></p><p>Carroll Water has been providing well drilling and water treatment solutions since 1983. As a growing, family-owned company, we serve residential, commercial, agricultural, and industrial customers across Maryland, Pennsylvania, and Virginia.</p><p/><p> </p>

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SAP Energy (EUT) - Oil & Gas- Delivery & Solutioning Architect Capgemini SE

Customer Service Representative Carroll Water

Helper / Laborer Carroll Water

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