The preferred candidate brings direct experience managing BESS operations and maintenance (O&M) programs or long-term service agreements (LTSAs), including preventive and corrective maintenance, warranty administration, outage coordination, performance reporting, change management, and customer governance. The role serves as the primary commercial and operational interface for assigned customers and coordinates Field Service, Engineering, Remote Monitoring, Supply Chain, Finance, Quality, Legal, and OEM partners to achieve availability, reliability, safety, schedule, and financial objectives.