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Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.

HOUR

Customer Service Representative - Driving Requisition ID 2026-57828 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-CO-BOULDER Location Name A1792 - (M) 1434 SPRUCE (BOULDER) Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 1434 SPRUCE STREET Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City BOULDER Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province CO Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 80302 JobLocation_Header BOULDER CO United States Position Type (Portal Searching) Part-Time Category (Portal Searching) Customer Service/Support Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out." We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Position: Customer Service-Driving Will include: Enforcement, and Porter duties and other duties as needed Hours include Night and Weekend AvailabilityLocal Travel required: 6 block Radius Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. <ul><li> Assists customers in making payment to fully automated revenue control equipment </li><li>Helps customers with parking services and facilitates the expedient flow of traffic through the facility </li><li>Leads programs to improve client and customer satisfaction </li><li>Assists in the management of the day-to-day activities of the assigned location. </li><li>Monitors parkers in pay-in lanes </li><li>Interacts with customers in a friendly and professional manner </li><li>Provides assistance to customers that have forgotten where they parked their vehicle. </li><li>Performs other necessary functions as assigned. </li><li>Conducts garage and facility audits as required by management. </li><li>Counts "bank" of revenue (if required) at beginning of shift to ensure starting total is correct. </li><li>Makes change (if required) for customers before transactions. </li><li>Quotes rates for parking services. </li><li>Gives directions to customers to various locations in the city. </li><li>Resolves customer complaints independently or with the aid of a supervisor. </li><li>Answers telephone in a prompt and courteous manner (if required). </li><li>Maintains cleanliness of facility and picks up trash in the surrounding area. </li><li>Presents themselves professionally (neat appearance and in uniform) at all times while at work. </li><li>Arrives to work on time for scheduled shifts. </li><li>Completes any other duties that may be assigned by the supervisor. </li></ul>Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul><li>The noise level in the work environment is usually moderate to loud. </li><li>The exposure level in the work environment to vehicle emissions is moderate to high </li><li>The exposure level in the work environment to extreme hot/cold temperatures is moderate to high. </li><li>The work environment is subject to all weather conditions including, but not limited to, precipitation and wind. </li><li>The exposure level in the work environment to bright sunlight and nighttime working conditions is high. </li></ul>Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Salary Range: $23.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. Application Deadline: 07/06/2026 (The application deadline referenced above reflects the estimated closing date for this role).SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. Location US-CO-BOULDER

SP Plus Corporation (Nasdaq: SP) provides professional parking, ground transportation, facility maintenance, security and event logistics services to property owners and managers in all markets of the real estate industry. SP+ has nine operating divisions, each of which focuses exclusively on the idiosyncrasies and specific needs of a single vertical market. The company has more than 23,000 employees. 

Our company operates approximately 4,300 parking facilities and over two million parking spaces in hundreds of cities across North America, including parking-related and shuttle bus operations serving more than 75 airports. USA Parking System, a wholly-owned subsidiary, is one of the nation's premier valet operators, serving more four and five diamond luxury hotels and resorts than any other operator.

We're built on integrity and innovation, laser-focused on delivering the highest level of service to our customers and clients. We've set the industry standard in parking amenities and customer service programs, revenue control, financial reporting, expense containment, employee professionalism and pro-active management. Our operations maximize facility profitability while at the same time make the parking experience a first-class, enjoyable one for parking patrons. 


Customer Service Representative - Driving

Artificial Intelligence (AI)

Computer Vision

Concrete

Credit Cards

Customer Relations

Customer Satisfaction

Customer Support/Service

Driver's License

English Language

Language Interpreter

Mathematics

Physical Demands

Presentation/Verbal Skills

RADIUS (Remote Authentication Dial-In User Service)

Resolve Customer Issues

Staff Requirements

Telephone Skills

Time Management

Waste/Garbage/Recycle Collection

Willing to Travel

Hire Recruits

ADAPTED_NOW

<h4>Overview</h4>SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. <h4>Responsibilities</h4>Position: Customer Service-DrivingWill include: Enforcement, and Porter duties and other duties as neededHours include Night and Weekend AvailabilityLocal Travel required: 6 block Radius Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean.<ul><li>Assists customers in making payment to fully automated revenue control equipment</li><li>Helps customers with parking services and facilitates the expedient flow of traffic through the facility</li><li>Leads programs to improve client and customer satisfaction</li><li>Assists in the management of the day-to-day activities of the assigned location.</li><li>Monitors parkers in pay-in lanes</li><li>Interacts with customers in a friendly and professional manner</li><li>Provides assistance to customers that have forgotten where they parked their vehicle.</li><li>Performs other necessary functions as assigned.</li><li>Conducts garage and facility audits as required by management.</li><li>Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct.</li><li>Makes change (if required) for customers before transactions.</li><li>Quotes rates for parking services.</li><li>Gives directions to customers to various locations in the city.</li><li>Resolves customer complaints independently or with the aid of a supervisor.</li><li>Answers telephone in a prompt and courteous manner (if required).</li><li>Maintains cleanliness of facility and picks up trash in the surrounding area.</li><li>Presents themselves professionally (neat appearance and in uniform) at all times while at work.</li><li>Arrives to work on time for scheduled shifts.</li><li>Completes any other duties that may be assigned by the supervisor.</li></ul> <h4>Qualifications</h4> Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work:  Special shift requirements, if any, will vary depending on a location's hiring needs.  If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.  Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul><li>The noise level in the work environment is usually moderate to loud.</li><li>The exposure level in the work environment to vehicle emissions is moderate to high</li><li>The exposure level in the work environment to extreme hot/cold temperatures is moderate to high.</li><li>The work environment is subject to all weather conditions including, but not limited to, precipitation and wind.</li><li>The exposure level in the work environment to bright sunlight and nighttime working conditions is high.</li></ul> Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Salary Range:  $23.00 per hourBenefits:  Eligible employees will participate in the various benefits plans including medical, dental, vision,  flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.Application Deadline: 07/06/2026(The application deadline referenced above reflects the estimated closing date for this role).  SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work PosterSP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.  As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.  If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. <h4>Location </h4>US-CO-BOULDER

SP Plus Corporation

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Customer Service Representative - Driving SP

Customer Service Representative - Driving SP Plus Corporation

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