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The Supervisor, Ground Transportation is responsible for supervising and providing support to all frontline operations employees in the absence of the on-site Manager and to ensure the delivery of quality customer service to the traveling public. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

<h4>Overview</h4>SP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter. The Supervisor, Ground Transportation is responsible for supervising and providing support to all frontline operations employees in the absence of the on-site Manager and to ensure the delivery of quality customer service to the traveling public. What we offer<ul><li>Fantastic opportunities for career growth.</li><li>A knowledgeable, high-achieving, experienced team. </li><li>Learning opportunities through our internal training program, SP+ University.</li><li>PayActiv - On-demand pay for the money you have already earned.</li><li>A diverse company that cares about inclusion, innovation, the environment, and more: visit www.spplus.com to learn more.</li><li>A free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.  </li></ul> For qualifying positions<ul><li>401(k) Match Program*.</li><li>Health Insurance, Vision, and Dental*. </li><li>Short-Term and Long-term Disability.*</li><li>Life Insurance*.</li></ul>* Benefits package may vary depending on the location. <h4>Responsibilities</h4> What you'll do<ul><li>Ensure that all operational schedules are fully staffed with qualified, trained customer service orientated employees</li><li>Prepare daily / weekly shift schedules </li><li>Ensure that frontline employees understand all aspects of their respective assignments, including applicable Airport and SP+ Curbside Management Joint Venture policies, procedures, rules and regulations</li><li>Assist in training of operations staff and commercial vehicle operators </li><li>Monitor all frontline operations activities </li><li>Assist SP+ personnel in providing ground transportation services and resolving issues/complaints, as needed</li><li>Investigate all accidents and incidents per all applicable guidelines and prepare requisite reports </li><li>Ensure adequate supplies are available to all frontline employees including requisite inventories in booths</li><li>Coordinate availability, distribution and proper use of 2-way radios</li><li>Ensure that all employees are properly uniformed</li><li>Report any inconsistencies regarding employee attendance and performance </li><li>Assist frontline personnel on curb and holding lot during peak times </li><li>Coordinate with local officials to clear Commercial Vehicle Loading Zones, Ground Transportation (queuing) Areas and Holding Lot(s) of unauthorized vehicles</li><li>Coordinate collection and delivery of trip tickets</li><li>Complete shift reports </li><li>Conduct periodic frontline employee performance reviews</li><li>Monitor all assigned work areas to ensure safe and clean working conditions</li><li>Perform other duties as directed</li></ul> <h4>Qualifications</h4> What you need  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience - Minimal high school diploma (2 years of college preferred); 2+ years of experience in a fast-paced commercial transportation / customer service environment preferred.   Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Customer Service – Maintains positive attitude. Responds to requests for service and assistance. Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment - Exhibits sound and accurate judgment. Equipment – Ability to operate a cell phone, 2-way radio and PDA License Requirement - The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.  Physical Demands - These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk. The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.  SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work PosterSP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.  As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.  If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. <h4>Location </h4>US-FL-DANIA BEACH

SP Plus Corporation

Supervisor, Ground Transportation - Driving

Cellular Telephone

Communication Skills

Customer Support/Service

Customer Training

Driver's License

Employee Assistance Plan

Employee Orientation

Establish Priorities

Federal Laws and Regulations

Health Insurance

High School Diploma

Job Requisition Posting

Life Insurance

Lift/Move 25 Pounds

Mobile Devices

Performance Reviews

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Regulations

Reporting Skills

Resolve Customer Issues

Staff Requirements

Staff Training

State Laws and Regulations

Technical Leadership

Training Program

Two Way Radio

Vision Plan

FEED

As a Security Professional Flex Officer, you'll use our exclusive shift-pickup platform to view and claim open shifts based on your availability - giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.

HOUR

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.Allied Universal® is hiring a Security Professional Flex Officer. The Security Professional Flex Officer will serve and safeguard clients in a range of industries such as Healthcare, Education, Finance and more. Join a leading team where flexibility meets opportunity. As a Security Professional Flex Officer, you'll use our exclusive shift-pickup platform to view and claim open shifts based on your availability - giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a phenomenal career, this position offers unmatched access to hands-on experience and growth opportunities. The Security Professional Flex Officer may be called upon to work irregular shifts at times with little to no advance notice. Position Type: Part Time Pay Rate: $17.00 / Hour  RESPONSIBILITIES:<ul><li>Perform security patrols of designated areas on foot or in vehicle</li><li>Watch for irregular or unusual conditions that may create security concerns or safety hazards</li><li>Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons</li><li>Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles</li><li>Permit authorized persons to enter property and monitors entrances and exits</li><li>Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements</li><li>Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post</li><li>Aid customers, employees, and visitors in a courteous and professional manner</li><li>Make emergency notifications as necessary pursuant to site Post Orders</li></ul>QUALIFICATIONS (MUST HAVE):<ul><li>Client requires proof of high school diploma or GED.</li><li>At least 1 year of security related experience is required.</li><li>The ability to lift up to 20 pounds is preferred.</li><li>Valid driver's license is required in the state where the job is located.</li><li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment</li><li>Valid driver's license if driving a company or customer-owned vehicle</li><li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws; Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws</li><li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law</li><li>No prior experience required</li><li>Be at least 21 years of age,</li><li>Reliability and ability to adapt to different post assignments</li><li>Be able to operate radio or telephone equipment and/or console monitors</li><li>Demonstrated ability to interact cordially and communicate with the public</li><li>Effective oral and written communication skills; able to write informatively, clearly, and accurately</li><li>Active listening and problem-solving skills</li><li>Assess and evaluate situations effectively; identify critical issues quickly and accurately</li><li>Mediate conflict with tact, diplomacy</li><li>Teamwork</li><li>Attention to detail</li></ul>PREFERRED QUALIFICATIONS (NICE TO HAVE):<ul><li>Ability to speak, read, and write in multiple languages (e.g., Spanish, Portuguese, French, Arabic)</li><li>Prior security, military, or law enforcement experience</li></ul>BENEFITS:<ul><li>Health insurance and 401k plans for full-time positions </li><li>Schedules that fit with your personal life goals</li><li>Ongoing paid training programs and career growth opportunities</li><li>Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…</li></ul>Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="https://www.aus.com/" rel="noopener nofollow noreferrer" style="color:#0000ff" target="_blank">www.aus.com</a>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="https://www.aus.com/offices" rel="noopener nofollow noreferrer" style="color:#0000ff" target="_blank">www.aus.com/offices</a>..

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

Allied Universal

Security Guard - Driving Patrol

Arabic Language

Detail Oriented

Finance

Firefighting

French Language

Healthcare

Identify Issues

Insurance

Investigative Reports

Law Enforcement

Legal

Lift/Move 20 Pounds

Military

Portuguese Language

Protective Services

Radio Operation

Spanish Language

Team Player

Writing Skills

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Supervisor, Ground Transportation - Driving SP Plus Corporation

Security Guard - Driving Patrol Allied Universal

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