UNKNOWN

FEED

FreshEdge is built on a united infrastructure of fresh food distributors collectively working to provide an unmatched assortment and service level across contiguous geographies via multiple locations and refrigerated facilities. Proficient PC skills in CRM and Enterprise Resource Planning (ERP) systems, Microsoft Office (particularly Excel), and common E Mail systems.

YEAR

FreshEdge is built on a united infrastructure of fresh food distributors collectively working to provide an unmatched assortment and service level across contiguous geographies via multiple locations and refrigerated facilities. We look forward to adding to our team and continuing our growth.   Essential Functions:<ul><li>Drive ecommerce revenue, case sales and weekly performance </li><li>Drive customer adoption of online ordering </li><li>Increase AOV, order frequency, and digital penetration </li><li> Partner with Sales to convert offline customers to ecommerce </li><li>Execute high-ROI growth initiatives </li><li>Optimize product assortment and visibility with specific category leaders </li><li>Prioritize high-margin SKUs </li><li>Manage promotional calendars and execution of e-commerce promotions </li><li> Build cross-sell and upsell strategies for FreshEdge and individual OpCos </li><li>Monitor margin by SKU and promotion effectiveness </li><li>Improve gross profit per order </li><li>Improve buying journey </li><li>Analyze customer behavior trends; provide actionable insights </li><li>Reduce friction in ordering </li><li>Equip sales reps to sell ecommerce </li><li>Develop adoption playbooks </li><li>Support onboarding </li><li>Track revenue, AOV, margin, adoption </li><li>Deliver weekly reporting </li><li>Translate insights into action </li><li>Partner with Sales, Category, Marketing, Operations </li><li>Collaborate with IT and Marketing as stakeholders (not owners) </li><li>Identify areas where e-commerce can create capacity for other motions in the business; work with correlated stakeholders to replace human behaviors with ecommerce</li></ul>Competencies:<ul><li>Intellectual horsepower </li><li>Highly resourceful </li><li>Innovative and creative thinking </li><li>Complex problem-solving </li><li>Organized and attention-to-detail approach </li><li>Excellent verbal and written communication skills </li><li>Strong relationship management and interpersonal skills </li><li>Listening and influencing skills </li><li>Adaptable to changing environments</li></ul>Education & Experience:<ul><li>Bachelor’s degree in Business, Marketing, Ecommerce, or related field </li><li>5+ years of experience in ecommerce or digital marketing </li><li>Experience managing ecommerce platforms such as Shopify, Magento, or similar </li><li>Strong understanding of SEO, PPC, conversion rate optimization (CRO), and web analytics </li><li>Proficiency with analytics tools such as Google Analytics </li><li>Experience with email marketing platforms (e.g., Klaviyo, Mailchimp) </li><li>Proficient PC skills in CRM and Enterprise Resource Planning (ERP) systems, Microsoft Office (particularly Excel), and common E Mail systems</li></ul>Physical Demands:<ul><li>Stand or sit for long periods of time </li><li>Travel as needed</li></ul>Compensation:<ul><li>$100,000/Year +20% Bonus</li></ul>Benefits:<ul><li>Health & Welfare Benefits (Medical, Dental, Vision, Disability, and Voluntary Life) </li><li>Paid Time Off </li><li>Holidays </li><li>401(k) with Company Match </li><li>Weekly Paid </li><li>Career Advancement Opportunities </li></ul>All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

FreshEdge

Ecommerce Manager

Communication Skills

Computer Security

Computer Skills

Contract Research Organization (CRO)

Cross-Selling

Customer Acquisition

Customer Conversion

Customer Relationship Management (CRM)

Customer/Consumer Behavior

Detail Oriented

Distribution Channel

ERP (Enterprise Resource Planning)

Email Marketing

Email Technology

Establish Priorities

Financial Analysis

Google Analytics

Interpersonal Skills

Magento

Marketing

Microsoft Excel

Microsoft Office

Onboarding

Online Marketing

Organizational Skills

Partner Sales

Pay-Per-Click Advertising

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Procurement Management

Relationship Management

Return on Investment (ROI)

Sales Management

Sales Strategy

Search Engine Optimization (SEO)

Stock Keeping Unit (SKU)

Trend Analysis

Up-Selling

Web Analytics

Website Conversion

Willing to Travel

Writing Skills

eCommerce

eCommerce (B2X) Marketing

eCommerce Sales

HiringThing

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.  At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.    We are seeking a motivated and detail-focused Junior Accountant to join our finance team. This role is dedicated to supporting our Marketforce team. This entry-level role is ideal for someone looking to grow their accounting career in a fast-paced, service-oriented environment. You’ll be responsible for assisting with day-to-day financial transactions, reconciliations, and reporting activities, helping ensure accuracy and compliance across our accounting processes. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES:
<h3 class="">Key Responsibilities</h3><ul><li>Pulling daily and monthly reports for reconciliations across seven different agencies.</li><li>Reconciling daily and monthly payment trackers to ensure all payments are accurately posted.</li><li>Identifying and resolving payment discrepancies during daily reconciliations.</li><li>Processing daily payment returns and keying payments efficiently.</li><li>Ensuring the integrity and accuracy of financial data</li></ul>

CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: <ul><li>Strong attention to detail and the ability to work efficiently in a fast-paced environment.</li><li>High school diploma, plus some tertiary qualification in finance (e.g., associate's degree, certificate, or coursework in accounting or finance).</li><li>Proficiency in multitasking and self-directed work.</li><li>Basic skills in Microsoft Word and PDF applications.</li><li>Advanced skills in Microsoft Excel, including knowledge of formulas and data analysis.</li><li>Experience with payment reconciliations involving payment processors, banks, and systems of record.</li><li>Trustworthiness and discretion.</li></ul>

COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI:We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: <ul style="margin-top:0in"><li>Paid Time Off: Earn PTO and paid holidays to take the time you need.</li><li>Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!</li><li>Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.</li><li>Retirement Savings: Secure your future with retirement savings programs, where available.</li><li>Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.</li><li>Life Insurance: Access life insurance options to safeguard your loved ones.</li><li>Supplemental Insurance: Accident and critical illness insurance</li><li>Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.</li><li>Paid Training: Learn new skills while earning a paycheck.</li><li>Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.</li><li>Casual Dress Code: Be comfortable while you work.</li></ul> Compensation & Benefits that Fit Your LifeMCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT:
All MCI Locations<ul style="margin-top:0in"><li style="color:#262626;margin-bottom:0in">Must be authorized to work in the country where the job is based.</li></ul>Subject to the program and location of the position<ul style="margin-top:0in"><li style="color:#262626;margin-bottom:0in">Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.  Job offers are contingent on background/security investigation results.</li><li style="color:#262626;margin-bottom:0in">Must be willing to submit to drug screening.  Job offers are contingent on drug screening results. (Does not apply in Canada)</li></ul>

REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER:
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.  All aspects of employment at MCI are based solely on a person's merit and qualifications.  MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.  MCI will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics.  We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa’s Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI’s subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.  Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce,  GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

................:
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job.  You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

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Ecommerce Manager FreshEdge

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