UNKNOWN

FEED

Work requires the following motions: bending, twisting, squatting, and reaching* Exposure to FDA approved cleaning chemicals* Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit* Ability to work in a wet and cold environment.* You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service).

HOUR

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). You may be responsible for aspects of managing non-inventory supplies management & expense control. You are responsible for regulatory compliance, and special projects and/or assignments. As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. You may participate in hiring activities. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.Job Responsibilities:* Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.* Establishes clear expectations for balancing in-store customer service and completing online orders.* Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.* Monitors the schedule to maintain in-store customer needs, online order capacity, and cognizant of labor budget.* Sustains strong knowledge and awareness of relevant competitors and industry trends.* Ensures an effective and efficient response to customer questions, requests, and/or concerns.* Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.* Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.* Maintains Team Member safety and security standards.* Ensures compliance with relevant regulatory rules and standards.* Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.* Maintains cleanliness of workspaces including staging area and coolers.* Maintains security of equipment, e.g., MSRs, phones, currency counters.* Proactively identifies process improvement opportunities.* Consistently communicates and models WFM core values, leadership principles, and supports goals.Job Skills* Strong ability to perform task management, balancing dynamic customer flows.* Demonstrated understanding of how labor utilization and task management drive performance metrics and customer experience.* Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).* Strong ability to communicate performance analysis findings and actions, both verbally and in writing.* Excellent interpersonal, motivational, team building and customer relationship skills.* Capable of teaching others in a positive and constructive manner.* Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.* Proficient with email, Microsoft Office, and operations-related applications.* Proficient with mobile applications, dashboards, and basic understanding of retail systems capabilities.Qualifications* 18+ months retail experience including 6+ months of supervisory experience.Physical Requirements/Working Conditions* Must be able to lift 50 lbs.* In an 8-hour workday: standing/walking 6-8 hours.* Hand use: Single grasping, fine manipulation, pushing and pulling.* Work requires the following motions: bending, twisting, squatting, and reaching* Exposure to FDA approved cleaning chemicals* Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit* Ability to work in a wet and cold environment.* Ability to work a flexible schedule including nights, weekends, and holidays as needed.* Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.The wage range for this position is $21.55-$35.00 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Whole Foods

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

Analysis Skills

Budgeting

Capacity Management

Capacity Utilization

Cash Management

Coaching

Communication Skills

Compensation and Benefits

Customer Experience

Customer Relations

Customer Support/Service

Delivery Driving

E Programming Language

Equal Employment Opportunity (EEO)

Equipment Maintenance/Repair

Establish Priorities

FDA (Food and Drug Administration)

Heavy Equipment/Vehicles

Industry/Trade Analysis

Interpersonal Skills

Inventory Management

Leadership

Lift/Move 50 Pounds

Maintain Compliance

Mentoring

Microsoft Office

Mobile Applications

Operations

Pallet Jack

People Management

Performance Analysis

Performance Metrics

Physical Demands

Platform for Privacy Preferences

Process Development

Process Improvement

Regulations

Regulatory Compliance

Reporting Dashboards

Retail

Retail Management

Root Cause Analysis

Safety Compliance

Safety Standards

Safety/Work Safety

Security Equipment

Sustainability

Team Building

Team Lead/Manager

Team Player

Training/Teaching

Writing Skills

eCommerce

IRecruitee

OTHER

We create videos that tell exceptional stories and drive real results for brands across nearly every vertical and scale; from early-stage startups to Fortune 100 companies, across aviation, healthcare, bioscience, e-commerce, tech, and nonprofit. This is a great fit for someone who enjoys bringing structure to creative work, can manage a lot of moving pieces without losing sight of the details, and wants meaningful ownership inside a fast-moving production company.

<h1><strong>Production Manager</strong></h1><h3>at Reverb Films</h3><p>Bend, OR</p><p/><h2><strong>Who We Are:</strong></h2><p>Reverb Films is an award-winning video production company in Bend, Oregon. We create videos that tell exceptional stories and drive real results for brands across nearly every vertical and scale; from early-stage startups to Fortune 100 companies, across aviation, healthcare, bioscience, e-commerce, tech, and nonprofit.</p><p>Great work comes from great people, and we're building a team of seriously talented, seriously good humans who care deeply about the craft, sweat the details, and hold each other to a high standard without taking themselves too seriously.</p><p/><h2><strong>About the Role:</strong></h2><p>The Production Manager owns the day-to-day organization of our active client work across project management, client communication, production coordination, and internal team alignment.</p><p>This role is responsible for turning creative direction, client priorities, and upcoming production needs into clear plans, timelines, next steps, and consistent follow-through. You'll be the person helping keep projects on track, communication clear, and the team aligned from kickoff through delivery.</p><p>This is a great fit for someone who enjoys bringing structure to creative work, can manage a lot of moving pieces without losing sight of the details, and wants meaningful ownership inside a fast-moving production company.</p><p>This is a full-time, in-office role based in Bend, Oregon.</p><h1></h1><h2><strong>What You'll Do:</strong></h2><ul><li>Own project management across active client work from kickoff through final delivery</li><li>Lead day-to-day client communication, meeting coordination, agendas, updates, and follow-through</li><li>Build and manage timelines, schedules, priorities, and workflows across active projects</li><li>Forecast upcoming work and help plan projects against team capacity</li><li>Coordinate productions, including scheduling, logistics, crew coordination, and on-the-ground producing support</li><li>Lead onboarding for new clients and projects, including account setup, workflow organization, and strong operational setup from the start</li><li>Maintain clear visibility across the pipeline and keep work moving proactively</li><li>Own scope tracking to ensure projects stay within billable hour and budget limits</li><li>Lead internal check-ins and keep the team aligned around priorities, deadlines, and next steps</li><li>Improve and maintain internal systems, workflows, and project organization</li><li>Know each client's scope inside and out so you can help clarify what we can do, what we can't do, and what needs to happen next</li><li>Identify risks, bottlenecks, and gaps early, then solve for them before they become larger problems</li><li>Act as a key operational partner to leadership by turning direction into clear, dependable execution</li></ul><h1></h1><h2><strong>What Makes You a Great Fit:</strong></h2><p>You are highly organized, proactive, and naturally bring clarity and structure to fast-moving work.</p><ul><li>Experience in project management, account management, producing, or a hybrid operations role</li><li>Strong ability to manage multiple projects, timelines, and stakeholders at once without losing details</li><li>Excellent communication skills and confidence working with both clients and internal teams</li><li>Strong organization, ownership, judgment, and follow-through</li><li>Ability to stay calm, steady, and effective in a fast-paced environment</li><li>Strong instincts around priorities, timing, and tradeoffs</li><li>Experience coordinating productions or other complex, multi-stakeholder projects</li><li>Comfort using tools such as Monday, Asana, ClickUp, Google Workspace, Slack, and Dropbox</li><li>Proactive mindset with the ability to anticipate issues, solve problems early, and keep momentum across projects</li><li>Comfort operating with a high degree of autonomy and taking ownership without constant oversight</li><li>Experience onboarding clients, building workflows, and creating strong operational structure</li><li>Exposure to budgeting, scope management, and resource coordination</li><li>You're comfortable using AI tools as a force multiplier in your day-to-day work</li><li>Bachelor's degree or equivalent professional experience</li></ul><h2></h2><h2><strong>Requirements:</strong></h2><ul><li>4+ years of experience in project management, production coordination, account management, producing, or a similar role</li><li>Bachelor's degree or equivalent professional experience</li><li>Strong working knowledge of project management tools such as Monday, Asana, and ClickUp</li><li>Demonstrated experience using AI tools (ChatGPT, Claude, etc.) in professional workflows</li><li>Ability to travel domestically and internationally, as needed</li></ul><p/><h2><strong>Salary Range:</strong></h2><p>$60,000 - $75,000</p><p/><h2><strong>Benefits:</strong></h2><ul><li>Unlimited PTO</li><li>Paid holidays, paid holiday break, and paid birthday</li><li>Health, vision, and dental insurance</li><li>401(k)</li><li>Laptop and tech package</li><li>Hybrid working schedule with weekly work-from-home days</li><li>Modern, dog-friendly office</li><li>Professional development and growth opportunities</li></ul><p/><p><em>Reverb Films is an equal opportunity employer and does not discriminate on the basis of any protected status under applicable law.</em></p>

Ecommerce Jobs in Redmond, OR

Resume Resources

Get noticed by top employers!

Ecommerce Jobs in Redmond, OR

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods

Production Manager Reverb Films

Resume Resources