UNKNOWN

FEED

Head of E-CommerceLocation: Greensboro, NC (Open to Relocation)Reports to: CEO / FounderDirect Reports: E-Commerce Manager, Digital Marketing, CRM, Site Operations (current and future hires)About the RoleA fast-growing womenswear brand with a clear vision to scale is seeking a strategic, data-driven, and entrepreneurial Head of E-Commerce to own and accelerate the next phase of growth. The ideal candidate has successfully scaled a DTC fashion or consumer brand and understands the balance between brand, performance marketing, merchandising, and operational excellence.

<div><strong>Head of E-Commerce</strong></div><div> </div><div>Location: Greensboro, NC (Open to Relocation)</div><div>Reports to: CEO / Founder</div><div>Direct Reports: E-Commerce Manager, Digital Marketing, CRM, Site Operations (current and future hires)</div><div> </div><div><strong>About the Role</strong></div><div>A fast-growing womenswear brand with a clear vision to scale is seeking a strategic, data-driven, and entrepreneurial Head of E-Commerce to own and accelerate the next phase of growth.</div><div> </div><div>As Head of E-Commerce, you will own the full digital P&L and lead the strategy, execution, and team required to scale the business from ~$10M to $20M+ and beyond. You will report directly to the Founder and be the senior-most voice on all things digital, from channel strategy to site experience to retention and merchandising.</div><div> </div><div>You will build strategy, processes, and revenue alongside 1–2 junior team members and a set of agency partners. You’ll set the roadmap, hire into it over time, and be accountable for results. This is a hands-on leadership role—strategic in vision, operational in execution.</div><div> </div><div>The ideal candidate has successfully scaled a DTC fashion or consumer brand and understands the balance between brand, performance marketing, merchandising, and operational excellence.</div><div> </div><div><strong>Key Responsibilities</strong></div><ul><li>Own the E-Commerce P&L<ul><li>Drive annual revenue growth toward 2x in 2 years</li><li>Develop annual and quarterly forecasts with clear growth levers (traffic, AOV, retention, conversion)</li><li>Manage contribution margin, CAC, and profitability targets</li></ul></li><li>Growth Strategy & Channel Expansion<ul><li>Build scalable acquisition and retention strategies</li><li>Optimize channel mix (paid social, search, email/SMS, SEO, affiliate)</li><li>Identify marketplace, international, and omnichannel opportunities</li><li>Develop platform and technology roadmap (Shopify Plus)</li></ul></li><li>Conversion & Customer Experience<ul><li>Own conversion rate, AOV, revenue per visitor, and CLTV</li><li>Improve conversion from ~1.3% to ~2.75% over 2 years</li><li>Lead CRO testing, personalization, and mobile optimization</li><li>Reduce friction across checkout and post-purchase experience</li></ul></li><li>Merchandising & Product Performance<ul><li>Partner with merchandising on assortment and storytelling</li><li>Drive full-price sell-through to 70%+</li><li>Align product launches with demand generation strategy</li><li>Monitor inventory productivity and category performance</li></ul></li><li>Marketing – Retention & Lifecycle<ul><li>Scale email, SMS, and loyalty programs</li><li>Increase repeat purchase rate and lifetime value</li><li>Improve time-to-second purchase</li><li>Develop VIP and community initiatives</li></ul></li><li>Team & Organizational Build<ul><li>Build and lead a high-performing e-commerce team</li><li>Define future org structure</li><li>Manage agency and vendor relationships</li><li>Establish performance dashboards and reporting cadence</li></ul></li><li>Data & Technology<ul><li>Own e-commerce platform strategy (Shopify Plus)</li><li>Implement best-in-class tools (CRO, personalization, analytics)</li><li>Ensure site performance, uptime, and scalability</li><li>Build robust reporting infrastructure</li></ul></li></ul><div> </div><div><strong>Qualifications:</strong></div><ul><li>8+ years in e-commerce leadership, preferably in women’s apparel or luxury DTC</li><li>Proven experience scaling a brand from $10M–$30M+</li><li>Strong understanding of paid media, retention, and merchandising across the full funnel</li><li>Strong financial acumen with P&L ownership</li><li>Experience building and leading teams in a founder-led environment</li><li>Highly analytical and comfortable in fast-paced settings</li><li>Hands-on operator who can both strategize and execute</li></ul><div> </div><div><strong>Preferred:</strong></div><ul><li>Strategic thinker with an operator mindset</li><li>Balances brand building with performance discipline</li><li>Comfortable making decisions with imperfect information</li><li>Strong cross-functional leader</li><li>Customer experience focused</li><li>Thrives in high-growth environments</li></ul><div> </div><div><strong>Compensation & Benefits</strong></div><div> </div><div>Compensation will vary based on experience, skills, and qualifications. In addition to base salary, the package includes:</div><ul><li>Annual bonus tied to KPIs (revenue, CAC, LTV, contribution margin, conversion, retention)</li><li>Medical, dental, and vision insurance</li><li>401(k) with potential employer match</li><li>Product allowance and employee discount</li><li>Opportunity to join a high-growth, team-oriented organization</li></ul>

Emerging Blue, Inc.

Head of E-Commerce

Acquisition Strategy

Analysis Skills

Brand Marketing (Branding)

Cadence

Channel Strategies

Community Development

Consumer Branding

Contract Research Organization (CRO)

Cross-Functional

Customer Conversion

Customer Experience

Customer Relationship Management (CRM)

Demand Generation

Dental Insurance

Entrepreneurship

Forecasting

Leadership

LifeTime Value (LTV)

Loyalty Programs

Marketing

Merchandising

Online Marketing

Performance Analysis

Performance Metrics

Product Merchandising

Product/Service Launch

Profit & Loss

Reporting Dashboards

Retention Programs

Revenue Growth

Sales

Scalable System Development

Search Engine Optimization (SEO)

Short Messaging Service (SMS)

Storytelling

Supplier Relationship Management (SRM)

Team Lead/Manager

Team Player

Vendor/Supplier Relations

Vision Plan

Website Conversion

eCommerce

HaleyMarketing

Further, SHOP.COM ranks 19th in Newsweek magazine's 2021 Best Online Shops, No. 52 in Digital Commerce 360's (formerly Internet Retailer) 2021 Top 1,000 Online Marketplaces, No. 79 in Digital Commerce 360's 2021 Top 1,000 Online Retailers and No. 11 in the 2021 Digital Commerce 360 Primary Merchandise Category Top 500. By combining Market America Worldwide's entrepreneurial business model with SHOP.COM's powerful comparative shopping engine, Cashback program, Hot Deals, ShopBuddy®, Express Pay checkout, social shopping integration and countless other features, the company has become the ultimate online shopping destination.

<p>Market America a Global Product Brokerage and Internet Marketing company that specializes in One-to-One Marketing, is seeking a Director of Purchasing for our Purchasing – Supply Chain team.</p><p/><p>The Director of Purchasing will manage the overall operations of the Purchasing Department to ensure that inventory and goals are met in a timely and effective manner. Directs and supervises any lead and managerial staff.</p><p/><p>Essential Function and Responsibilities:</p><p>Strategy & Planning</p><ul><li>Develops and manages purchasing and sourcing strategies and procedures to ensure proper levels at all locations, domestic and international, for continuous supply of goods and high inventory turns.</li><li>Identifies, recommends, and implements forecasting processes and systems to meet company goals and reduce costs.</li><li>Monitors potential inventory issues (backorders, expirations, etc.) with lead for informing Product Managers.</li><li>Directs employee workload and provides training and resolution to ensure optimal productivity for strategic departmental goals.</li><li>Identifies proper sourcing for new products and related components.</li><li>Directs, supports and maintains domestic and international supplier relationships to ensure effective business relationships.</li><li>Oversees the day-to-day inventory requirements of facility, capital outlay expenditures, and employee equipment and supplies.</li><li>Drives purchasing initiatives for product lines to meet company goals and objectives.</li><li>Identifies, evaluates and develops purchasing policies and procedures to ensure best practices.</li><li>Prepares budget items and ensures compliance to approved budget.</li><li>Supervises and supports a diverse work force </li><li>Sets goals and performance expectations for the team</li><li>Addresses employee or customer concerns and/or elevates to the Management team</li><li>Trains and assists employees</li><li>Manages employees work loads and schedules</li><li>Works within budgetary controls</li></ul><p style="margin-left:0.5in"/><p/><p/><p>Education & Experience:</p><ul><li>Bachelor’s degree in business or related field </li><li>Five (5) to seven (7) years of experience in corporate purchasing in consumer products industry</li><li>Demonstrated experience in progressive supervisory roles</li><li>Must have advanced knowledge of inventory control and supply chain management</li></ul><p/><p/><p>Market America offers competitive salary and generous benefits, including health, dental, vision, life, short and long-term disability insurance, a 401(k) retirement plan with company match, and an on-site health clinic.<br/><br/>
Qualified candidates should apply online. This position will work on site based in our Greensboro NC offices. Sorry, we are NOT able to sponsor for this position.</p><p><br/><br/>Market America is proud to be an equal opportunity employer.</p><p/><p/><p>Market America | SHOP.COM is changing the way people shop and changing the economic paradigm so anyone can become financially independent by creating their own economy and converting their spending into earning with the Shopping Annuity®.</p><p><br/><br/>ABOUT MARKET AMERICA, INC. & SHOP.COM</p><p/><p>Market America Worldwide | SHOP.COM is a global e-commerce and digital marketing company that specializes in one-to-one marketing and is the creator of the <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpr.report%2FRL7ed0bU&data=04%7C01%7Creidn%40marketamerica.com%7C6ff0889de35e430298c508d989bce17e%7Cd1e41ed03b834192a1e522bc06ddffbd%7C0%7C0%7C637692266588340051%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=njFiU5GN1AQLf%2FDovwin5beZiclCCa57Rbbon8dmp20%3D&reserved=0" rel="nofollow noopener noreferrer" target="_blank">Shopping Annuity</a> . Its mission is to provide a robust business system for entrepreneurs, while providing consumers a better way to shop. Headquartered in Greensboro, North Carolina, and with eight sites around the globe, including the U.S., Market America Worldwide was founded in 1992 by Founder, Chairman & CEO JR Ridinger. Through the company's primary, award-winning shopping website, SHOP.COM, consumers have access to millions of products, including Market America Worldwide exclusive brands and thousands of top retail brands. Further, SHOP.COM ranks 19th in Newsweek magazine's 2021 Best Online Shops, No. 52 in Digital Commerce 360's (formerly Internet Retailer) 2021 Top 1,000 Online Marketplaces, No. 79 in Digital Commerce 360's 2021 Top 1,000 Online Retailers and No. 11 in the 2021 Digital Commerce 360 Primary Merchandise Category Top 500. The company is also a two-time winner of the <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpr.report%2F4kgp7-wz&data=04%7C01%7Creidn%40marketamerica.com%7C6ff0889de35e430298c508d989bce17e%7Cd1e41ed03b834192a1e522bc06ddffbd%7C0%7C0%7C637692266588350002%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=VcNwP23tWfq2rKfaafKmpcVVEBipcqdgv17eqeUFfSQ%3D&reserved=0" rel="nofollow noopener noreferrer" target="_blank">Better Business Bureau's</a> Torch Award for Marketplace Ethics and was ranked No. 15 in The Business North Carolina Top 125 Private Companies for 2021. By combining Market America Worldwide's entrepreneurial business model with SHOP.COM's powerful comparative shopping engine, <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpr.report%2F1qmfDPej&data=04%7C01%7Creidn%40marketamerica.com%7C6ff0889de35e430298c508d989bce17e%7Cd1e41ed03b834192a1e522bc06ddffbd%7C0%7C0%7C637692266588359961%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=eUJnsmTuiAVinclFefzUPpO%2BPAk6e7%2BSdrF794BAt1o%3D&reserved=0" rel="nofollow noopener noreferrer" target="_blank">Cashback program</a>, Hot Deals, <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpr.report%2Fq9Q4eO2I&data=04%7C01%7Creidn%40marketamerica.com%7C6ff0889de35e430298c508d989bce17e%7Cd1e41ed03b834192a1e522bc06ddffbd%7C0%7C0%7C637692266588369914%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8uxYAYlbQ5lkpBkLsWqssyvMHj162VGq52nMJWM3bgM%3D&reserved=0" rel="nofollow noopener noreferrer" target="_blank">ShopBuddy®</a>, Express Pay checkout, social shopping integration and countless other features, the company has become the ultimate online shopping destination.</p><p>For more information about Market America Worldwide: <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpr.report%2Fq3UYdMPL&data=04%7C01%7Creidn%40marketamerica.com%7C6ff0889de35e430298c508d989bce17e%7Cd1e41ed03b834192a1e522bc06ddffbd%7C0%7C0%7C637692266588379873%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=6G%2FSadnQNV3m%2F2H99Y5A%2FCwocPtO4q%2BECAz89L%2B%2BbEg%3D&reserved=0" rel="nofollow noopener noreferrer" target="_blank">MarketAmerica.com</a></p><p>For more information on SHOP.COM, please visit: <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpr.report%2Fzu8IOijx&data=04%7C01%7Creidn%40marketamerica.com%7C6ff0889de35e430298c508d989bce17e%7Cd1e41ed03b834192a1e522bc06ddffbd%7C0%7C0%7C637692266588379873%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AWtJJ3tSfcRDehcch9tnmD6OtVV2M6KoXFzT5Xknqvk%3D&reserved=0" rel="nofollow noopener noreferrer" target="_blank">SHOP.COM</a></p>

Market America Inc

Director of Purchasing

Annuities

Best Practices

Brokerage

Budgeting

Business Model

Business Solutions

Capital Expenditure (CAPEX)

Cost Control

Global Branding

Inventory Management

Inventory Turns

Maintain Compliance

Online Shopping

Operations Management

People Management

Performance Goal Setting

Policy Development

Procedure Development

Procurement Management

Product Marketing

Product Programs

Purchasing/Procurement

Retail

Sourcing Strategy

Strategic Planning

Supply Chain

Supply Chain Management

Time Management

Training/Teaching

Vendor/Supplier Selection

eCommerce (B2X) Marketing

clearcompany

ADAPTED_NOW

Coordinate approvals of all Loyalty email content and then deliver final email assets to the Email Marketing Team and 3rd Party Email providers for inclusion in both the scheduled and triggered Loyalty Emails. An ideal Candidate must have working knowledge of creative workflow management software (i.e. Workfront), as well as familiarity with how marketing assets are communicated amongst internal and external stakeholders.

<b>The Fresh Market & You:</b><br/><p style="margin:0px">Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!</p><p style="margin:0px"><strong> </strong></p><p style="margin:0px"><strong>Added Benefits for choosing The Fresh Market Team: </strong></p><table style="height:67px;width:1140px;border-collapse:collapse;border-style:hidden"><tbody><tr style="height:105px"><td style="width:50%;height:105px;vertical-align:top"><ul><li>Team Member discount up to 40%</li><li>Health, Dental, & Vision insurance available for individual, spouse, partner, and family.</li><li>401K contribution and match for part-time and full-time team members</li></ul></td><td style="width:50%;height:105px;vertical-align:top"><ul><li>Personal time off and additional time off purchase plans are available</li><li><em>AND much more!</em></li></ul></td></tr></tbody></table><p style="margin:0px"> </p><p style="margin:0px"> </p><p style="margin:0px"> </p><b>About the Position:</b><br/><p style="margin:0px">The Loyalty Marketing Content Coordinator is responsible for the day-to-day creative development and execution of The Ultimate Loyalty Experience® Marketing Plan through all marketing channels.  This role collaborates with both internal and external resources to deliver the highest quality content to our Members. The primary responsibility will be to coordinate the creative development and the delivery of Marketing Plan execution assets to internal and external stakeholders. The impact of executing against The Ultimate Loyalty Experience Marketing Plan will support the key strategic drivers of Acquisition, Education, and Conversion of our guests in The Ultimate Loyalty Experience program. An ideal Candidate must have working knowledge of creative workflow management software (i.e. Workfront), as well as familiarity with how marketing assets are communicated amongst internal and external stakeholders.</p><p style="margin:0px"> </p><p style="margin:0px">This position will report to the Loyalty Program Manager.</p><b>What You'll Do:</b><br/><ul style="margin-top:0in"><li style="margin-bottom:0in">Coordinate the creative asset development and implementation supporting both evergreen Loyalty content, as well as weekly/monthly/quarterly Loyalty offer calendar content through Guest Emails, thefreshmarket.com Website, In-store signage, Social Media, eCommerce, Out of Home, The Magazine, and other selected marketing communication channels</li><li style="margin-bottom:0in">Update and maintain monthly TFM Rewards Marketing Email and Website Dashboard Content Management, and other identified marketing Calendars</li><li style="margin-bottom:0in">Responsible for ad-hoc Loyalty Marketing creative requests as well as the development of creative for new program initiatives</li><li style="margin-bottom:0in">Coordinate approvals of all Loyalty email content and then deliver final email assets to the Email Marketing Team and 3<sup>rd</sup> Party Email providers for inclusion in both the scheduled and triggered Loyalty Emails.</li><li style="margin-bottom:0in">Maintain email repository and develop outlines for each email communication. Including but not limited to, documents that provide an outline for how the email should be built and or versioned, as well as the correct URLs that should be coded into the emails</li><li style="margin-bottom:0in">Perform ongoing, frequent content management updates (multiple times per week) to the Loyalty Member Dashboard in support of both strategic initiatives, as well as the monthly/weekly Loyalty Offer Calendar</li><li style="margin-bottom:0in">Partner with The Fresh Market Merchandising department Team Members regarding Loyalty Offer details, images, and offer content accuracy</li><li style="margin-bottom:0in">Partner with the Email Marketing Team Members in the development and execution of end-to-end testing of new email capabilities, as well as A|B Testing</li><li style="margin-bottom:0in">Partner with internal resources to establish and report upon relevant Marketing Channel performance reporting</li><li style="margin-bottom:0in">Partner with internal resources to provide TFM Rewards content to our team members, for training purposes</li><li style="margin-bottom:0in">Create and maintain procedural documentation supporting Loyalty Marketing content generation business processes</li><li style="margin-bottom:0in">Cross-train with other members of the Loyalty Marketing team to be able to support Guest Care case remediation; Loyalty Product issue support, ticketing, and triage</li><li>Content creation and communication, as needed outside of regular business hours (occasional evenings and weekends).</li></ul><b>Qualifications:</b><br/><p style="margin-bottom:0in"><strong>At a minimum, what you’ll need:</strong></p><ul><li>Bachelor’s degree in Marketing, Communications or related field</li><li>1-3 years marketing experience, including content management and marketing performance reporting</li><li>Experience in creative development workflow systems</li><li>Experience in website content management systems (CMS)</li><li>Demonstrated proficiency in Microsoft Office Suite, with a particular emphasis on Microsoft Excel</li><li>Demonstrated proficiency in producing and communicating marketing analysis and results of marketing performance</li><li>Knowledge of best practices for content management and creative development processes, business process documentation and continuous improvement</li><li>Proven ability to manage complex projects with multiple stakeholders to deliver results in a dynamic, deadline-driven environment.</li><li>Must be highly detail-oriented and possess the ability to execute with minimal direction.</li></ul><p style="margin-bottom:0in"><strong>Preferred qualifications:</strong></p><ul><li style="margin-bottom:0in">Experience with Workfront and Contentful.</li></ul><ul><li style="list-style-type:none"> </li></ul><p style="margin:0px"> </p><p style="margin:0px"><em>REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.</em></p><b>We are proud to be an Equal Opportunity Employer:</b><br/><p style="margin-bottom:10pt"><strong>We are proud to be an Equal Opportunity employer.</strong> Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.</p><p style="margin:0px"><em>The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs. </em></p><p style="margin:0px"> </p><p style="margin:0px">#LI-HF1 #LI-HYBRID</p>

<p>Memorable. Inviting. Different. No one word can accurately describe what it's like to be part of the Fresh Market. The experience is as much an intangible feeling, as it is smell, sight and sound. Each detail of what we do reflects the character of who we are. We are people with a passion for quality and service. Talented individuals who want to contribute and thrive. A diverse team unlike any other.

The Fresh Market continues to grow with opportunities in new and existing locations. We select talent for a wide range of a wide range of openings, within our store and at our corporate office in Greensboro, North Carolina. Search our jobs, read more about us, and learn why you've never worked anywhere like this before.</p>

The Fresh Market, Inc.

Loyalty Marketing Content Coordinator

Alliance/Partner Marketing

Business Processes

Channel Marketing

Content Delivery/Distribution

Content Development

Content Management

Content Management Systems (CMS)

Continuous Improvement

Detail Oriented

Documentation

Email Marketing

Marketing Communications

Marketing Plan

Microsoft Excel

Microsoft Office

Organizational Skills

Product Support

Project/Program Management

Sales/Support Engineering (SE)

Social Media

Support Documentation

Testing

Website Management

The Fresh Market

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Head of E-CommerceEmerging Blue, Inc.

Director of PurchasingMarket America Inc

Loyalty Marketing Content CoordinatorThe Fresh Market, Inc.

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