Respond to inquiries in person, via telephone, or email, and direct constituents to the appropriate personnel; create, proofread, edit, and format a variety of documents, spreadsheets, reports, and presentations with accuracy; disseminate information accurately by reading, researching, and routing correspondence appropriately; obtain documents to independently distribute, prioritize, and organize for the office and the Administrator; perform special projects and other duties as assigned. Welcome guests, customers, elected officials in a very courteous and professional manner by greeting them in person or on the telephone; answering or directing inquiries; provide information to callers; coordinate office communication by relaying messages to staff and disseminating information to staff.