OTHER

FEED

UNKNOWN

Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives.

<div><div><div><div>As a Surgical Counselor you will provide exceptional care for our patients by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally explains the physician's diagnosis, the surgical procedure and the expected results to each surgical patient and, as appropriate, to their families through verbal instruction, brochures, pamphlets and video. The Surgical Counselor handles all surgery scheduling process and advise patients on financial obligations which may include the establishment of payment plans.<br/><br/>Schedule: Mon - Fri 7:45 - 5, 32-40 hours/week. Will need to travel between Chelsea and Ann Arbor locations<br/><br/></div></div></div></div><h2>What you will be doing</h2><div><div><div><ul><li>Prepare medical charts for surgical evaluations (cataract / retinal / glaucoma / cornea / lids, etc.) performed by our physicians at practices throughout the local area</li><li>Travel with the physician to all locations, including referring physician offices</li><li>Educate patients on the newest technologies and advancements in the field of cataract surgery</li><li>Obtain any prior approvals or authorizations needed from insurance companies</li><li>Schedule all patient surgeries and pre-operative and post-operative appointments, including appointments with the patient's primary care physician, optometrist and surgery center</li><li>Prepare and organize surgery charts and mailing any necessary paperwork</li><li>Inform patient of any pre-admission testing (labs, EKG, etc.), what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care</li><li>Answer all telephone inquiries from patients and primary care physicians regarding surgery or other concerns</li><li>Verify medical benefits for surgery and injections</li><li>Discuss benefits and costs of non-covered benefits with patients. Secure any out of pocket financial requirements from patient</li><li>Complete consent and other necessary forms for surgery</li><li>Interface with Billing Department as needed</li><li>Relay all surgical booking forms and charts to the surgery center in a timely manner</li><li>Maintain a professional relationship with referring physicians from neighboring communities</li><li>Perform other duties as assigned</li></ul></div></div></div><h2>What you know</h2><div><div><div><div>Required</div><ul><li>High school diploma or GED</li><li>Demonstrated customer service skills</li><li>Excellent written and verbal communication skills</li></ul><div><br/>Desired</div><ul><li>Previous ophthalmology or healthcare experience</li><li>Highly motivated, detail-oriented and organized</li><li>Able to multi-task and meet deadlines</li><li>Willing to travel to multiple, local offices</li><li>Mid- level education on Ophthalmology</li><li>Typically 2-4 years of experience</li></ul></div></div></div><h2>What you will receive</h2><div><div><div><ul><li>Competitive wages</li><li>Robust benefit package including medical, dental, life and disability (short- and long-term) insurance</li><li>Generous paid time off (PTO) program</li><li>Seven (7) company paid holidays</li><li>401(k) retirement plan with company match</li><li>An organization focused on People, Passion, Purpose and Progress</li><li>Inspirational culture</li></ul></div></div></div><h2>About Midwest Vision Partners</h2><div><div>Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.</div><br/><div>Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.</div></div><br/><br/><b><i>Job Posted by ApplicantPro</i></b><i></i><br/>

Midwest Vision Partners

Clinical Technician I

Talent Acquisition

ADAPTED_NOW

Provide proactive care guidance for various value-add opportunities: + Guidance on closing care gaps (e.g., No PCP, discussing switching from low quality PCPs to high quality PCPs, reminder for completion of health risk assessment, reminders for exams/tests due). + Answer inquiries from members (via voice and chat) for the following: + Help with eligibility, benefit education, open enrollment / new hire plan selection, claims issues, ID card issues, grievances/appeals, utilization management (UM) status, including but not limited to medical, dental, and vision plans.

<strong>Job Description:</strong><br/><br/>Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.<br/><br/><strong>Job Summary:</strong><br/><br/>The role of the Family Health Advocate is an exciting and innovative remote role newly created to provide meaningful support to members and their families through personalized resource and referral facilitation, issue resolution and healthcare navigation. Utilizing motivational interviewing and guided approaches, the family health advocate will play a critical role in supporting members to achieve their health goals, reduce costs and optimize quality care.<br/><br/><strong>Essential Job Functions:</strong><br/><br/>+ Answer inquiries from members (via voice and chat) for the following:<br/><br/>+ Help with eligibility, benefit education, open enrollment / new hire plan selection, claims issues, ID card issues, grievances/appeals, utilization management (UM) status, including but not limited to medical, dental, and vision plans<br/><br/>+ Provider search (PCP, specialty, and facility), focused on healthcare cost and quality, and present premier provider options, including but not limited to medical, dental, and vision plans<br/><br/>+ Support for spending accounts, pharmacy, and disability.<br/><br/>+ Assistance with incentives and rewards<br/><br/>+ Aid with ordering durable medical equipment (DME)<br/><br/>+ Community resource search<br/><br/>+ Member preferences management<br/><br/>+ Coordinate issue resolution with providers, payers or 3rd parties for:<br/><br/>+ Claims adjustments<br/><br/>+ Grievances and appeals submissions<br/><br/>+ Utilization management intake or status<br/><br/>+ Complex pharmacy inquiries<br/><br/>+ Complex spending account inquiries<br/><br/>+ Provide proactive care guidance for various value-add opportunities:<br/><br/>+ Guidance on closing care gaps (e.g., No PCP, discussing switching from low quality PCPs to high quality PCPs, reminder for completion of health risk assessment, reminders for exams/tests due)<br/><br/>+ Proactive benefits education for procedures<br/><br/>+ Preparing members for scheduled procedures/admissions<br/><br/>+ Referring members to available 3rd parties for care management and second opinion.<br/><br/>+ Referring members to Clinical Advocates (Nurse) for conditions that require clinical care and case management assistance<br/><br/>+ Primary duties include but are not limited to:<br/><br/>+ Understands and communicates the benefit design packages to members as defined by employer.<br/><br/>+ Interacts with members verbally and in written form to ensure appropriate engagement is achieved.<br/><br/>+ Is fully versed in and can explain plan benefit design, handles benefit and enrollment issues.<br/><br/>+ Drive member's engagement into appropriate programs and offerings.<br/><br/>+ Be an educator on health care related inquiries.<br/><br/><strong>Specific Skills/ Attributes:</strong><br/><br/>+ Excellent multi-channel communication and problem-solving skills<br/><br/>+ Ability to communicate effectively in both voice and chat channels, including critical thinking skills, effective typing, grammar, and spelling skills.<br/><br/><strong>Qualifications:</strong><br/><br/>+ High school / GED diploma<br/><br/>+ 2-yr associates degree in healthcare/health sciences OR equivalent experience in healthcare, preferably helping members navigate benefits and claims, OR held one or more of the following positions:<br/><br/>+ Health Guide/Advocate/Navigator<br/><br/>+ Medical Assistant<br/><br/>+ Pharmacy Technician<br/><br/>+ Phlebotomy Technician<br/><br/>+ Electrocardiograph (EKG) Technician<br/><br/>+ Patient Care Technician (PCT)<br/><br/>+ Physical Therapy Assistant<br/><br/>+ Nursing Assistant<br/><br/>+ Medical Secretary/Clinic Manager<br/><br/>+ Radiology Technician<br/><br/>+ Home Health Aide<br/><br/>+ Occupational Therapist Aide<br/><br/>+ Medical Coder<br/><br/>+ Dental Assistant<br/><br/>+ Experience in customer service in a healthcare contact center, provider office, or healthcare institution<br/><br/>+ Experience in successful resolution of high level/sensitive customer service issues.<br/><br/>Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.<br/>Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Sharecare

Family Health Advocate - Remote

Sharecare, Inc.

EKG Technician jobs in Lansing, MI on your radar? Find the best of them right here on Monster.

EKG Technician Jobs in Lansing, MI

Jobs

Resume Resources

Get noticed by top employers!

EKG Technician Jobs in Lansing, MI

Jobs

Clinical Technician IMidwest Vision Partners

Family Health Advocate - RemoteSharecare

Resume Resources