JOB DUTIES Level 2: Supports strategic planning and consulting services under guidance from senior staff Researches internal and external solutions to identify options that minimize cost while maximizing results Analyzes plans to provide operational strategic support to business operations Documents contingency plans, identifies risks, and supports scheduling under direction of senior staff Applies understanding of the organization's business operations and industry to assigned tasks Applies basic analytical and project management skills to assigned tasks Independently plans, directs, and coordinates strategic efforts that evolve ERCOT markets, improve grid operations, or enhance general business operations Develops and maintains strategic product roadmaps providing a rolling 2–3 year view; identifies, documents, and prioritizes changes and initiatives Identifies and analyzes options to recommend courses of action for Business, Operations, and IT Formulates and defines scope, objectives, schedule, and deliverables for coordinated efforts in support of strategic programs Applies multi-tasking skills to manage strategic efforts simultaneously Uses analytical, project management, and consulting skills to manage assigned duties Level Sr Above +: Develops complex strategic roadmaps and project plans specifying goals, strategy, cross-departmental coordination, schedules, risks, and contingency plans Plans, defines, and executes market initiatives in response to PUCT directives, ISO business or market development strategies, or market participant requests Anticipates internal and/or external business challenges and regulatory issues; recommends contingencies and solutions Recommends process, product, or service improvements and evaluates their organizational and financial feasibility Manages emerging concepts into proof-of-concept processes and project process Applies deep understanding of ERCOT's business environment, strategy, and regulatory landscape to support ERCOT enterprise initiatives Utilizes highly developed risk management expertise to consult with organizational leadership on assigned efforts EXPERIENCE Level 2: Requires minimum 2 years job related work experience in excess of degree requirements Level Senior: Requires minimum 5 years job related work experience in excess of degree requirements Prefer progressively responsible experience as a manager or project manager Requires experience in the power industry for senior and lead levels Requires experience managing a wide variety of high risk, high profile, multi-million dollar application development and IT projects in a complex setting, using various technologies preferably in the power industry for senior and lead levels EDUCATION Bachelor's Degree : Electrical Engineering, Finance, Computer Science, MIS, Business, Public Policy or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required CERTIFICATION PMP Project Management Professional (Preferred) WORK LOCATION – Taylor, TX: Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management On-site schedules are flexible or may be rotated based on business needs as determined by the Manager Remote work is required to be performed from your Texas residence. The System Operator Development Program (ODP) is intended to combine real-time daily operations in an exciting work setting to prepare participants with the vital skills necessary to be successful in such a critical position — providing 24x7x365 on-demand support to manage the flow of electric power to more than 26 million Texas customers.