ESSENTIAL SKILLS Excellent customer service skills and ability to be flexible, a team player and interface professionally with all levels of internal and external customersClear communication both written and oral including diplomacy and discretionMust have a strong work ethic and positive attitudeAbility to build external relationships while positively promoting the organizationExcellent time and project management skills with the ability to organize and prioritize tasksRelate to others beyond giving and receiving instructionsHandle high stress situations effectivelyDemonstrate initiative, personal awareness, professionalism, integrity, and exercise confidentiality in all areas of performanceThrive in a fast-paced, team-oriented, collaborative, deadline-driven work environment and ability to manage a high level of detailA passion and strong understanding of our industry and our business missionMust be able to read and speak English in order to effectively communicate between the Community Management team, residents, and between co-workers and supervisors. Perform repairs, train and demonstrate proficient command of carpentry, plumbing, painting, electrical, masonry, drywall, fencing, concrete, appliance repair and some HVAC.Set up and operate appropriate equipment, machines and tools according to the specification provided by the manufacturer.