Regularly assists internal and external business partners with the following, but not limited to; Public and non-public AEL and AN websites, annuity illustration software, sales and marketing programs, annuity product questions, American Equity and American National procedures, pre-sale requirements, inforce annuity service-related matters, etc. GENERAL PURPOSE OF THE JOB: The Sales Support Specialist II acts as a resource for independent insurance agent, financial professionals and independent marketing organizations in matters relating to American Equity and American National products, value proposition and procedures.