OTHER

FEED

UNKNOWN

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): - Must obtain and maintain all licenses / certifications per Federal, State and Gaming / Lottery regulations - Must successfully pass background check - Must successfully pass drug screening - Must be twenty-one (21) years of age - Must have a clean driving record and be able to drive a full-sized SUV or Sprinter Van KNOWLEDGE OF: - Ability to read and comprehend industry periodicals, artist riders, detailed reports, memos, or letters. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position) - Creates an atmosphere that encourages guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.

Overview:
POSITION SUMMARY:
 
Under the supervision of the Director of Entertainment, the Entertainment Assistant is responsible for the effective communication and organization of events taking place at Hard Rock Live and other property venues. Reports to the Director of Entertainment.
 
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
 
- Creates an atmosphere that encourages guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service.
- Provides extraordinary guest service, positively affects interactions with customers and team members, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Maintains booking calendars, show reports, and event tracking.
- Assists the Box Office Manager as needed, including selling and distributing tickets.
- Assists the Production Manager as needed, including advancing and organizing artist catering, green room hospitality, hotel accommodations, and transportation needs.
- Assists Entertainment Manager as needed, including contract review and routing, submitting payment requests, organizing VIP experiences, artist meet & greets, merch sales, and day-of-show operations.
- Creates and distributes day-of-show information to appropriate departments and vendors.
- Submits venue maintenance and cleaning requests to appropriate departments.
- Submits purchase orders and updates department expense ledger as needed.
- Attends and participates in meetings, completing follow-up as needed.
- Attends seminars when needed.
- Other duties as assigned.
 
EDUCATION AND / OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
 
These abilities and knowledge to do so are typically acquired through the completion of a high school education or equivalent, as well as through a minimum of (2) years of experience in a similar role in the live music industry, or combination of education and experience. College degree and/or gaming experience preferred.
 
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.): 
- Must obtain and maintain all licenses / certifications per Federal, State and Gaming / Lottery regulations
- Must successfully pass background check
- Must successfully pass drug screening
- Must be twenty-one (21) years of age
- Must have a clean driving record and be able to drive a full-sized SUV or Sprinter Van
 
KNOWLEDGE OF:
- Ability to read and comprehend industry periodicals, artist riders, detailed reports, memos, or letters. 
- Ability to perform public speaking. 
- Ability to read and understand all Hard Rock Hotel & Casino policies and procedures.
- Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
- Proficient knowledge of Microsoft Office, Excel, and Word is required.
 
ABILITY TO:
 
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Must be able to push, pull and lift 10-50 lbs. and bend, stoop and reach on a limited basis. 
- Communicate clearly and concisely, both orally and in writing.
- Participate in the development and administration of goals, objectives, and procedures. 
- Prepare clear and concise administrative and financial reports. 
- Interpret and explain policies and procedures.
- Operate various types of office equipment. 
- Establish and maintain effective working relationships with those contacted in the course of work.
 

Hard Rock International (USA), Inc.

ASSISTANT - ENTERTAINMENT

Blackjack

Calendar Management

Casinos

Catering Services

Communication Skills

Contract Review

Customer Relations

Driver's License

Event Management

Financial Reporting

Gaming

Lift/Move 50 Pounds

Mathematics

Mentoring

Microsoft Excel

Microsoft Office

Microsoft Word

Office Equipment

Office Management

Presentation/Verbal Skills

Production Management

Purchase Orders

Regulations

Sales

Vehicle Driving

[AW]-iCims

Work Environment:While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. Physical Demands:While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.

<div>Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!<br/><br/></div><div><strong>Round One is currently hiring Customer Service Associates in multiple departments:</strong></div><ul><li>Bowling and Events Department.</li><li>Food & Beverage Department.</li><li>Amusement (Arcade) Department: Closing shift-store closes at 2:00am.</li><li>Cleaning (Facilities) Department.</li></ul><div><br/><strong>Please note you must have a High School Diploma or GED to apply.<br/>Open availability or flexibility to work on weekends/holidays and closing shifts preferred (store closes at 2:00am).</strong><br/><br/><strong>Essential Duties Overview:</strong></div><ul><li>During assigned shifts engage customers to determine whether their needs are met.</li><li>Maintain inventory levels in amusement games.</li><li>Maintain games and counters clean and visibly attractive to customers’ eyes.</li><li>Respond responsively, and politely with a friendly demeanor to customers’ requests.</li><li>Answers phone calls for all general inquiries.</li><li>Performs special projects and other miscellaneous duties as assigned by management.</li></ul><div><br/><strong>Amusement:</strong></div><ul><li>Operate POS registers for game card sales and prize redemptions.</li><li>Maintain arcade and redemption inventory.</li><li>Keep the game floor clean, stocked, and welcoming.</li><li>Perform open and close procedures and assist guests as needed.</li></ul><div><br/><strong>Bowling and Events:</strong></div><ul><li>Assign lanes, lend equipment, and support in-store bowling promotions.</li><li>Clean and reset bowling and activity areas.</li><li>Provide excellent customer service and attention for parties and events.</li><li>Assist with basic maintenance and customer instruction.</li><li>Process sales, handle reservations, and support parties and events.</li></ul><div><br/><strong>Food and Beverage:</strong></div><ul><li>Prepare and serve food and drinks.</li><li>Operate POS systems and clean the kitchen and dining areas.</li><li>Open and close food service area and manage inventory.</li><li>Support other departments when needed.</li></ul><div><br/><strong>Cleaning:</strong></div><ul><li>Keep the entire store clean including restrooms, furniture, and arcade areas.</li><li>Use cleaning equipment properly and safely.</li><li>Launder cleaning rags, wash windows, and follow MSDS protocols.</li><li>Assist the Facilities team with cleaning needs.</li></ul><div><br/><strong>Non-Essential Duties:</strong></div><ul><li>Conducts alcohol and age restriction control by company policies.</li><li>Conducts lost and found procedures by company policies.</li><li>Seeks constant improvement or more efficient and less expensive ways and means in department work processes.</li><li>Complies and maintains confidentiality of all company policies and procedures.</li><li>Responsible for maintaining a clean and safe working area.</li></ul><div><br/><strong>Qualifications</strong>:</div><ul><li>High School diploma and a minimum of one to two years of experience in a hospitality or retail environment.</li></ul><div><br/><strong>Work Environment</strong>:</div><ul><li>While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.</li><li>The noise level in the work environment is usually loud.</li></ul><div><br/><strong>Physical Demands</strong>:</div><ul><li>While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.</li><li>The employee is required to stand and walk for extended periods without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.</li><li>Lifting and/or moving up to 100 lbs with assistance is required.</li></ul><div><br/><strong>Benefits:</strong></div><ul><li>1 hour to play (non-prize) arcade games per week.</li><li>90 minutes of bowling per week (shoes included).</li><li>1 hour of karaoke/billiards per week.</li><li>50% discount on food items per working shift.</li><li>1 complimentary beverage per working shift.</li></ul><div><br/>The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.</div><div><br/></div><div>Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information.</div>

Round1

Customer Service Associate (Entertainment Center)

Beverages

Cleaning Equipment

Continuous Improvement

Cook Dishes

Corporate Policies

Customer Support/Service

Facebook

Food Services

Food and Beverage Industry

Furniture

High School Diploma

Housekeeping/Cleaning

Inventory Levels

Inventory Management

Lift/Move 100 Pounds

Needs Assessment

Physical Demands

Point of Sale (POS) Systems

Retail

Store Closing

System Operations

Telephone Skills

Twitter

Waitressing

Betterteam

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager - Commercial Lines</b> <br/><b>Remote:</b> for California residents, Los Angeles County area (strongly preferred)<br/><b>Supporting: </b>Los Angeles, CA Region<b> | Book Focus: </b>Entertainment<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership</b>: Direct daily activities of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process</b>: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable</b>: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance</b>: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>3+ years of account management experience, or 5+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active property & casualty licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div></div><div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $75,000.00 to $105,000.00 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Entertainment Jobs in Carmichael, CA

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Entertainment Jobs in Carmichael, CA

ASSISTANT - ENTERTAINMENT Hard Rock International (USA), Inc.

Customer Service Associate (Entertainment Center) Round1

Commercial Lines Account Manager - Entertainment (California) Insurance Office of America

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