UNKNOWN

FEED

OTHER

Work Environment: While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.

<div>Round One Entertainment is looking to hire a part-time, non-exempt Mechanic/Technician.<br/><br/></div><div><strong>Overview</strong>: The Mechanic is responsible for the operations of an amusement arcade and/or bowling machines. His/her job is to oversee, maintain, and repair arcade and bowling machines.<br/><br/></div><div><strong>Essential Duties:</strong></div><ul><li>Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.</li><li>Assist the Facility manager with the installation, maintenance, and repairs of both mechanical and circuitry issues in the arcade games and/or bowling machines.</li><li>Able to readily identify the most common problem with components like controls and audio systems.</li></ul><div><br/><strong>Other</strong>:</div><ul><li>Performs maintenance and repair tasks.</li><li>Keeps a clean and organized workshop.</li><li>Ability to work varying shifts, weekends, and holidays, as well as overtime to support business needs.</li><li>Other duties may be assigned.</li></ul><div><br/><strong>Non-Essential Duties:</strong></div><ul><li>Follows up to complete any assigned work.</li><li>Maintains high ethical standards in the workplace.</li><li>Reports all irregular issues and problems to upper management for a solution.</li><li>Maintains good communication with all employees and outside contacts.</li><li>Complies and maintains confidentiality of all company policies and procedures.</li><li>Responsible for maintaining a clean and safe working area.</li></ul><div><br/><strong>Qualifications</strong>: The Technicians must possess a strong sense of customer service and interpersonal skills to include high integrity and respect for everyone. The Technician must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).<br/><br/></div><div><strong>Education and/or Experience</strong>: Two-year related experience; or equivalent combination of education and experience is preferred.<br/><br/></div><div><strong>Work Environment:</strong> While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.<br/><br/></div><div><strong>Physical Demands</strong>: While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.<br/><br/></div><div>The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.<br/><br/></div><div><strong>Benefits</strong>:</div><ul><li>1 hour of time play (non-prize) arcade games per week.</li><li>90 minutes of bowling per week (shoes included).</li><li>1 hour of karaoke/billiards per week.</li><li>50% discount on food items per working shift.</li><li>1 free beverage per working shift.</li></ul><div><br/>Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One)</div>

Round1

Arcade Mechanic Associate (Arcade and Bowling Entertainment Center)

Analysis Skills

Beverages

Business Support

Communication Skills

Corporate Policies

Customer Support/Service

Diversity

Facebook

Facilities Management

Interpersonal Skills

Lift/Move 100 Pounds

Maintenance Services

Organizational Skills

Physical Demands

Twitter

Betterteam

FULL_TIME

Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.

YEAR

<p><b>Description</b></p><p style="text-align:left"><u><b>Job Description:</b></u></p><p style="text-align:inherit"/><div><div><p><b>Title: Account Manager - Commercial Lines</b> <br/><b>Remote:</b> for California residents, Los Angeles County area (strongly preferred)<br/><b>Supporting: </b>Los Angeles, CA Region<b> | Book Focus: </b>Entertainment<br/> <br/><i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations</i> <br/> <br/><b>About the Role:</b> Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. </p></div><div><p> <br/><b>Key Responsibilities:</b> </p></div><div><ul><li><p><b>Technical Competence</b>: Maintain technical competence and industry expertise. </p></li></ul></div><div><ul><li><p><b>Team Leadership</b>: Direct daily activities of the account management team. </p></li></ul></div><div><ul><li><p><b>Customer Service</b>: Handle customer service requests, policy administration, billing, claims, and coverage analysis. </p></li></ul></div><div><ul><li><p><b>Policy Management</b>: Manage policy expirations and renewals. </p></li></ul></div><div><ul><li><p><b>Renewal Process</b>: Conduct client research, prepare submissions, negotiate coverages, and present proposals. </p></li></ul></div><div><ul><li><p><b>Accounts Receivable</b>: Monitor reports and take action on delinquent accounts, collecting outstanding balances. </p></li></ul></div><div><ul><li><p><b>System Maintenance</b>: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. </p></li></ul></div><div><ul><li><p><b>Activity Monitoring:</b> Monitor and maintain activity/suspense to ensure timely completion. </p></li></ul></div><div><ul><li><p><b>Communication:</b> Maintain frequent, transparent communication with the account team regarding workload status and any issues. </p></li></ul></div><div><ul><li><p><b>Service Excellence:</b> Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. </p></li></ul></div><div><ul><li><p><b>Policy Compliance:</b> Stay updated on company policies and procedures. </p></li></ul></div><div><ul><li><p><b>Continuous Improvement:</b> Seek and adopt best practices to improve individual and team performance. </p></li></ul></div><div><ul><li><p><b>Champion IOA Values:</b> Demonstrate integrity and leadership. </p></li></ul></div><div><p> <br/><b>Ideal Candidate Qualifications:</b> </p></div><div><ul><li><p>3+ years of account management experience, or 5+ years in the insurance industry </p></li></ul></div><div><ul><li><p>Thorough knowledge of insurance brokerage and client needs </p></li></ul></div><div><ul><li><p>Required active property & casualty licensing; professional designation (CIC or equivalent) preferred </p></li></ul></div></div><div><div><ul><li><p>Strong analytical, problem-solving, and decision-making skills </p></li></ul></div><div><ul><li><p>Exceptional customer service, communication, multitasking, and organizational skills </p></li></ul></div><div><ul><li><p>Proficiency in MS Office (Outlook, Word, Excel) </p></li></ul></div><div><ul><li><p>High School Diploma (or equivalent) </p></li></ul></div><div><p> <br/><b>What We Offer:</b> </p></div><div><ul><li><p>Competitive salaries and bonus potential </p></li></ul></div><div><ul><li><p>Company-paid health insurance </p></li></ul></div><div><ul><li><p>Paid holidays, vacations, and sick time </p></li></ul></div><div><ul><li><p>401K with employer match </p></li></ul></div><div><ul><li><p>Professional growth and career progression opportunities </p></li></ul></div><div><ul><li><p>Respectful culture and work/family life balance </p></li></ul></div><div><ul><li><p>Community service commitment </p></li></ul></div><div><ul><li><p>Supportive teammates and a rewarding work environment </p></li></ul></div><div><p> <br/><b>What to Expect (Application Process):</b> </p></div><div><ul><li><p>30-Minute Phone Screen, Online Assessments, and Interview(s) </p></li></ul></div></div><p style="text-align:inherit"/><p style="text-align:left"><u><b>Salary Range</b></u></p><p>The expected pay range for this position is $75,000.00 to $105,000.00 per year, depending on experience, relevant skills, and geographic location.</p><p style="text-align:inherit"/><p style="text-align:left">Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p>

Insurance Office of America

Commercial Lines Account Manager - Entertainment (California)

Accounts Receivable

Aged Care

Best Practices

Billing

Brokerage

Childcare

Continuous Improvement

Customer Retention/Renewal

Customer/Client Research

Data Quality

Health Insurance

Insurance

Insurance Sales

Leadership

Licensing

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Word

Multitasking

Negotiation Skills

Past Due Accounts

Policy Development

Problem Solving Skills

Research Skills

Sales Management

Service Delivery

Systems Maintenance

Team Lead/Manager

Time Management

Work From Home

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Arcade Mechanic Associate (Arcade and Bowling Entertainment Center)Round1

Commercial Lines Account Manager - Entertainment (California)Insurance Office of America

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