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Successfully translates the documented control intent into a complete and working system using ETC products that is clearly and completely documented for hand-off to Applications Engineering, Drafting, and PM staff. Works with the project manager, drafters, customers, engineers, product managers, etc. to ensure that submittal packets are accurate, forward planned, and timely from the beginning of the project.

ETC has a great opportunity to join our Entertainment Systems department as an Entertainment Lighting Systems Designer located at our global headquarters in Middleton, WI.ETC is proud to be 100% employee owned and offers an Employee Stock Ownership Plan (ESOP), generous paid time off and the opportunity to work with great people on a wide variety products used in entertainment, architectural, and other venues around the world! For questions, please contact Tracy Haggerty at tracy.haggerty@etcconnect.com or 608-824-5342.Representative Responsibilities:<ul><li>Works with the project manager, drafters, customers, engineers, product managers, etc. to ensure that submittal packets are accurate, forward planned, and timely from the beginning of the project.</li><li>Lay out the system in an efficient and clear manner to make sure the system works as desired.</li><li>Ensures system meets customer requirements.</li><li>Thoroughly reviews bid documentation and quoted material for accuracy and compatibility.</li><li>Provides feedback to quotations staff on areas for improvement on systems quotes</li><li>Successfully translates the documented control intent into a complete and working system using ETC products that is clearly and completely documented for hand-off to Applications Engineering, Drafting, and PM staff.</li><li>Research inconsistencies or errors in the bid documents and quote, resolves them, and documents any changes in an effort to provide an accurate submittal package.</li><li>Strong desire to understand how best to communicate to other departments to provide a clear and concise layout package.</li><li>Establishes and maintains relationships with ETC dealers, reps, and consultants and ETC product management to ensure design intent, regardless of documentation, is met while conforming to ETC manufacturing capabilities.</li><li>Ensures ETC is projected in a professional and enthusiastic manner</li><li>Provides feedback to internal resources in regard to problems, concerns, or suggestions about products or processes received from specifiers or customers.</li><li>Informs customers of better options in design of projects, if applicable.</li><li>Outstanding customer service and communication skills</li><li>Must be able to work with limited supervision</li><li>Able to explain difficult technical concepts in easy-to-understand terms</li><li>Posses the ability to manage customer expectations in regard to product and design features while respecting the design intent of the specifier.</li><li>Maintain the ability to work within ETC drafting standards and also to know when and how to communicate deviations as needed.</li><li>Remains current on changes in policies, procedures, and product offerings</li><li>Ensures product knowledge is up to date</li><li>Works with PS management and PS Program Manager to review and improve existing procedures</li><li>Other duties as assigned</li><li>Complete special projects and requests in a timely and positive fashion</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree or 8 years of comparable business experience in increasingly responsible positions in the related discipline</li><li>4-6 years of job-related experience</li><li>Demonstrated ability to work independently and perform multiple tasks without general supervision.</li><li>Strong knowledge of entertainment lighting systems</li><li>Knowledge of high-powered electrical, digital and analog control systems</li><li>Excellent communication and interpersonal skills</li><li>Excellent organizational and problem-solving skills</li><li>Excellent customer service skills</li><li>Strong degree of flexibility and independence</li><li>Computer skills</li><li>Ability to prioritize based on project scope, timeline, and customer requests</li></ul>

Founded in 1988, ETC Group provides engineering solutions to improve building performance and energy efficiency. Our knowledge of building controls and operation enable us to pinpoint areas where energy is often wasted. Whether commissioning new construction or tuning existing facilities, our hands-on approach, using technology and analytical experience, will set your business on a path toward lower energy use and increased savings.

Entertainment Lighting Systems Designer

Communication Skills

Computer Skills

Control Systems

Customer Support/Service

Documentation

Electricity

Establish Priorities

Interpersonal Skills

Manufacturing

Multitasking

Organizational Skills

Problem Solving Skills

Procedure Development

Product Design

Product Management

Project/Program Management

Time Management

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