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Completing strategic account plans, focused on identifying ground-breaking business opportunities that enhance and optimize the customer experience, Leading the improvement of the Amex GBT's value proposition through consultation, technology road mapping and optimizing online servicing solutions. They are focused on identifying and delivering new opportunities, driving client and traveler satisfaction, creating strategic solutions, promoting Amex GBT's capabilities specific to entertainment clients, acting as an entertainment travel subject matter expert, and retaining and growing our entertainment practice.

YEAR

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Are you an experienced travel account management professional interested in the Media and Entertainment Industry? Amex GBT is looking for a creative, expert, detail-and strategic Global Client General Manager to support some of our most important Entertainment Clients in the Production, News, Sports, Music, and Theatricals business.The Client General Manager (CGM), dedicated to one account, acts as the primary point of contact for our client's strategic needs. They are focused on identifying and delivering new opportunities, driving client and traveler satisfaction, creating strategic solutions, promoting Amex GBT's capabilities specific to entertainment clients, acting as an entertainment travel subject matter expert, and retaining and growing our entertainment practice. The role is to identify innovative solutions, to have a strong understanding of the client and competitors, and an in-depth knowledge of the travel industry. Working with a high-performance team in a collaborative environment, the client manager will ensure that the client's initiatives are fully delivered, and expectations are exceeded. Most importantly, the CGM is a key participant in supporting our clients in delivering their product, whether it be news, sports, film production, or television programming, whether transient or contracted / group travel.This position, based in the US or Canada, is virtual but will be expected to keep East Coast hours. Travel is required 10% to 20% of the time. The position requires a technical knowledge of Travel Management Company operations. Those with no TMC experience will not be considered.What You'll Do:<ul><li>Possessing an in-depth understanding of your client's strategic objectives, key drivers of success, organizational culture, and business objectives.</li><li>Providing guidance to customers in the assessment of goals and strategies to transform and optimize their program.</li><li>Identifying unique travel needs that exist for news, sports, film or tv production, and developing innovative solutions to enhance productivity & improve the traveler/arranger experience during service fulfillment.</li><li>Provide strategic recommendations (and act upon them) for both the structure of the client's program and the fulfillment of such change at Amex GBT.</li><li>Establishing partnerships with key business constituents (Global Business Consulting, Client Services, Service Delivery, Implementations, Group Management and GMN colleagues)</li><li>Building a web of influence at key levels within the account and among affiliate studios / networks / theatrical BUs</li><li>Completing strategic account plans, focused on identifying ground-breaking business opportunities that enhance and optimize the customer experience,</li><li>Leading the improvement of the Amex GBT's value proposition through consultation, technology road mapping and optimizing online servicing solutions.</li><li>Leading business planning, quarterly and annual reviews, regional pricing strategies, and ongoing P&L management for the account.</li><li>Researching the marketplace and competitor products and services to highlight the value that distinguishes Amex GBT products, and specifically uses MI, benchmarking, and technology as critical value drivers.</li></ul>What We're Looking For:<ul><li>Passion and excitement for the unique needs of entertainment clients</li><li>Proven success and demonstrable positive results in a global account/client management, and or Project Management, experience.</li><li>Experience/knowledge of Media and Entertainment Travel.</li><li>Proven success in upselling products, services and solutions increasing client revenue and profitability.</li><li>Demonstrated ability to develop and implement growth strategies, build action plans, and set goals.</li><li>Demonstrated ability to develop creative solutions addressing the outstanding needs of entertainment travel</li><li>Proven innovative problem-solving abilities and decision-making skills required, in addition to prioritization, and planning skills.</li><li>Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions.</li><li>Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, to successfully navigate through client organizations and demonstrated ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts.</li><li>Strong financial acumen required to leverage the key drivers of profitability and strong business acumen required to communicate the Amex GBT value proposition.</li><li>Previous large market /multinational client/global experience preferred and possess a strong understanding of the Global Business Travel marketplace.</li><li>Travel Operations knowledge required and solid understanding of Business Travel Service Delivery technology/tools and processes.</li><li>Advanced software skills (MS Office, Excel, PowerPoint, etc.) required.</li></ul>LocationUnited StatesThe US national base salary range for this position is from$81,900.00 - $152,100.00The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance.For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.Benefits at a glance (The #TeamGBT ExperienceWork and life: Find your happy medium at Amex GBT.<ul><li>Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.</li><li>Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.</li><li>Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.</li><li>We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.</li><li>And much more!</li></ul>All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.Click Here ( Disclosures in Accordance with the LA County Fair Chance Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!Click Here to Learn More (

American Express

Global Client Manager - Media and Entertainment

Affiliate Marketing

Alliance/Partner Management

Benchmarking

Business Plan

Business Services

Business Skills

Car Rentals

Communication Skills

Consulting

Customer Experience

Customer Relations

Customer Satisfaction

Customer Support/Service

Entertainment and Media

Film

International Business

Internet/Online Service

Leadership

Microsoft Excel

Microsoft Office

Microsoft PowerPoint

Music

Needs Assessment

Negotiation Skills

Network Administration/Management

Organizational Culture

People Management

Product Pricing

Productivity Management

Profit & Loss

Profit & Loss Management

Project/Program Management

Revenue Growth

Sales Management

Sales Prospecting

Service Delivery

Set Goals

Sports

Strategic Accounts

Strategic Analysis

Strategic Planning

Team Lead/Manager

Team Player

Television Broadcasting

Travel Industry

Travel Planning

Up-Selling

Willing to Travel

IRecruitee

Successfully translates the documented control intent into a complete and working system using ETC products that is clearly and completely documented for hand-off to Applications Engineering, Drafting, and PM staff. Works with the project manager, drafters, customers, engineers, product managers, etc. to ensure that submittal packets are accurate, forward planned, and timely from the beginning of the project.

ETC has a great opportunity to join our Entertainment Systems department as an Entertainment Lighting Systems Designer located at our global headquarters in Middleton, WI.ETC is proud to be 100% employee owned and offers an Employee Stock Ownership Plan (ESOP), generous paid time off and the opportunity to work with great people on a wide variety products used in entertainment, architectural, and other venues around the world! For questions, please contact Tracy Haggerty at tracy.haggerty@etcconnect.com or 608-824-5342.Representative Responsibilities:<ul><li>Works with the project manager, drafters, customers, engineers, product managers, etc. to ensure that submittal packets are accurate, forward planned, and timely from the beginning of the project.</li><li>Lay out the system in an efficient and clear manner to make sure the system works as desired.</li><li>Ensures system meets customer requirements.</li><li>Thoroughly reviews bid documentation and quoted material for accuracy and compatibility.</li><li>Provides feedback to quotations staff on areas for improvement on systems quotes</li><li>Successfully translates the documented control intent into a complete and working system using ETC products that is clearly and completely documented for hand-off to Applications Engineering, Drafting, and PM staff.</li><li>Research inconsistencies or errors in the bid documents and quote, resolves them, and documents any changes in an effort to provide an accurate submittal package.</li><li>Strong desire to understand how best to communicate to other departments to provide a clear and concise layout package.</li><li>Establishes and maintains relationships with ETC dealers, reps, and consultants and ETC product management to ensure design intent, regardless of documentation, is met while conforming to ETC manufacturing capabilities.</li><li>Ensures ETC is projected in a professional and enthusiastic manner</li><li>Provides feedback to internal resources in regard to problems, concerns, or suggestions about products or processes received from specifiers or customers.</li><li>Informs customers of better options in design of projects, if applicable.</li><li>Outstanding customer service and communication skills</li><li>Must be able to work with limited supervision</li><li>Able to explain difficult technical concepts in easy-to-understand terms</li><li>Posses the ability to manage customer expectations in regard to product and design features while respecting the design intent of the specifier.</li><li>Maintain the ability to work within ETC drafting standards and also to know when and how to communicate deviations as needed.</li><li>Remains current on changes in policies, procedures, and product offerings</li><li>Ensures product knowledge is up to date</li><li>Works with PS management and PS Program Manager to review and improve existing procedures</li><li>Other duties as assigned</li><li>Complete special projects and requests in a timely and positive fashion</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree or 8 years of comparable business experience in increasingly responsible positions in the related discipline</li><li>4-6 years of job-related experience</li><li>Demonstrated ability to work independently and perform multiple tasks without general supervision.</li><li>Strong knowledge of entertainment lighting systems</li><li>Knowledge of high-powered electrical, digital and analog control systems</li><li>Excellent communication and interpersonal skills</li><li>Excellent organizational and problem-solving skills</li><li>Excellent customer service skills</li><li>Strong degree of flexibility and independence</li><li>Computer skills</li><li>Ability to prioritize based on project scope, timeline, and customer requests</li></ul>

Founded in 1988, ETC Group provides engineering solutions to improve building performance and energy efficiency. Our knowledge of building controls and operation enable us to pinpoint areas where energy is often wasted. Whether commissioning new construction or tuning existing facilities, our hands-on approach, using technology and analytical experience, will set your business on a path toward lower energy use and increased savings.

Entertainment Lighting Systems Designer

Computer Skills

Control Systems

Documentation

Electricity

Establish Priorities

Interpersonal Skills

Manufacturing

Multitasking

Organizational Skills

Problem Solving Skills

Procedure Development

Product Design

Product Management

Time Management

clearcompany

ADAPTED_NOW

A Business Development Manager is considered a resource and advisor to new customers through engagement (phone calls, zoom calls, e-mails, and face-to-face interaction), and establishes new contacts at existing accounts. The purpose of the Business Development Manager is to drive profitable growth with new customers; actively seeking out and engaging customer prospects on the Prestwick brands and products that align with the customer's needs.

The Prestwick Companiesis looking for Business Development Manager to grow our team with! If you are growth-minded and enjoy building long-term customer relationships, let's talk about a career with The Prestwick Companies!We are a family of brands that not only serves its customers but its employees and the surrounding community. Across three companies and over 200 employees, we value a family environment within the organization and are motivated by a common set of values - all while working with a greater sense of purpose. The purpose of the Business Development Manager is to drive profitable growth with new customers; actively seeking out and engaging customer prospects on the Prestwick brands and products that align with the customer's needs. A Business Development Manager is considered a resource and advisor to new customers through engagement (phone calls, zoom calls, e-mails, and face-to-face interaction), and establishes new contacts at existing accounts. The Business Development Manager achieves sales results and is accountable to delivering a positive customer experience while also leading by example within the organization.

Entertainment Jobs in Wisconsin

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Entertainment Jobs in Wisconsin

Global Client Manager - Media and Entertainment American Express

Entertainment Lighting Systems Designer ETC

Business Development Manager - Venues/Entertainment Market The Prestwick Group, Inc.

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